Avaya IP Office 5420 + EU24 Manuals

Avaya IP Office 5420 + EU24 Manuals

Manuals and User Guides for Avaya IP Office 5420 + EU24. We have 1 Avaya IP Office 5420 + EU24 manual available for free PDF download: User Manual

Avaya IP Office 5420 + EU24 User Manual

Avaya IP Office 5420 + EU24 User Manual (60 pages)

Avaya Telephone User Guide

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents

Table of Contents
2
The 5420 Telephone

6
- Overview of the 5420
  6
- Call Appearance Keys
  7
  - System Features
    8
  - Call Appearance/Function Key Icons
    8
Basic Call Handling Features

9
- Answer a Call
  9
- Making a Call
  9
- Clearing a Call
  9
- Headset Working
  10
- Speakerphone
  10
- Speed Dial
  11
- Redial
  11
- Mute
  11
- Hold
  11
- Transfer
  12
- Conference
  12
- Press Conference
  12
- Message
  12
Speed Dials

13
- Overview of Speed Dials
  13
- Using Speed Dials
  14
Using the Call Log

16
- Overview of the Call Log
  16
- Using the Call Log
  17
Changing the 5420 Options

19
- Overview of 5420 Options
  19
- Selecting Personalized Options
  20
  - Ring Options
    20
  - Adjusting the Display Contrast
    20
  - Call Log Setup
    21
  - Miscellaneous
    21
  - Using Self Test
    21
  - Selecting the Display Mode
    21
  - Default Phone/Erase All Settings
    21
  - Language
    22
  - Changing Function Key Labels
    22
  - Automatic Gain Control (AGC)
    22
Function Keys

23
- Overview of the Function Keys
  23
- Display Mode
  24
- Function Key Programming
  25
  - Shorthand Programming Mode
    26
  - Longhand Programming
    27
  - Display Key Features
    28
    
    Dial (#)
    28
    
    Group (#)
    28
    
    User (#)
    28
    
    Absnt - Set Absent Text
    29
    
    Acct - Account Code Entry (!)
    29
    
    AD - Abbreviated Dial (!)
    29
    
    Admin - Self-Administer (!)
    29
    
    Apear - Appearance
    30
    
    Autcb - Automatic Callback (!)
    30
    
    Busy - Busy
    30
    
    Busyh - Busy on Held
    30
    
    Cfrwd - Call Forwarding All (!)
    31
    
    Clrcw - Clear CW
    31
    
    Cnfrv - Conference Meet Me
    31
    
    Conf+ - Conference Add
    31
    
    Cpark - Call Park (!)
    32
    
    Cpkup - Call Pickup (!)
    32
    
    Cwoff - Call Waiting off
    32
    
    Cwon - Call Waiting on
    33
    
    Cwsus - Call Waiting Suspend
    33
    
    DCW - Dial CW
    33
    
    Dir - Directory (!)
    33
    
    Dirct - Dial Direct
    34
    
    Dndon - Do Not Disturb on
    34
    
    Dndof - Do Not Disturb off
    34
    
    DNDX+ - Do Not Disturb Exception Add
    34
    
    DNDX- - Do Not Disturb Exception Delete
    34
    
    Dpkup - Directed Call Pickup (!)
    35
    
    Drop - Drop (!)
    35
    
    Dtone - Secondary Dial Tone
    35
    
    Emrgy - Dial Emergency
    35
    
    Flash - Flash Hook (#)
    35
    
    Folto - Follow Me to
    36
    
    Fwbno - Forward on Busy Number
    36
    
    Fwbon - Forward on Busy on
    36
    
    Fwbof - Forward on Busy off
    36
    
    Fwdh+ - Forward Hunt Group Calls on
    37
    
    Fwdh- - Forward Hunt Group Calls off
    37
    
    Fwdno - Forward Number
    37
    
    Fwdof - Cancel All Forwarding
    37
    
    Fwnon - Forward on no Answer on
    38
    
    Fwnof - Forward on no Answer off
    38
    
    Fwuon - Forward Unconditional on
    38
    
    Fwuof - Forward Unconditional off
    38
    
    Grppg - Group Paging (!)
    38
    
    Hdset - Headset Toggle (!)
    39
    
    Here- - Follow Me here Cancel
    39
    
    Here+ - Follow Me here
    39
    
    Hfans - Internal Auto-Answer (!)
    39
    
    Hgena - Hunt Group Enable
    40
    
    Hgdis - Hunt Group Disable
    40
    
    HGNS+ - Set Hunt Group Night Service (!)
    40
    
    HGNS- - Clear Hunt Group Night Service
    40
    
    HGOS+ - Set Hunt Group out of Service
    41
    
    HGOS- - Clear Hunt Group out of Service
    41
    
    Hold - Hold Call
    41
    
    Holdcw - Hold Call Waiting
    41
    
    Iauto - Automatic Intercom
    41
    
    Icseq - Set Inside Call Sequence
    42
    
    Idial - Dial Intercom
    42
    
    Inclu - Dial Inclusion
    42
    
    Intru - Call Intrude
    42
    
    Listn - Call Listen
    42
    
    Login - Extn Login
    42
    
    Logof - Extn Logout
    43
    
    Music - Hold Music
    43
    
    Natim - Set no Answer Time
    43
    
    Ocseq - Set Outside Call Sequence
    43
    
    Page - Page
    43
    
    Park - Park (#)
    44
    
    Park - Call Park to Other Extension (!)
    44
    
    Pcall - Priority Call
    44
    
    Phyex - Dial Physical Extension by Number
    44
    
    Picka - Call Pickup any
    45
    
    Pickg - Call Pickup Group
    45
    
    Pickm - Call Pickup Members
    45
    
    Prog - Abbreviated Dial Program (!)
    46
    
    Quota - Clear Quota
    46
    
    Queue - Call Queue
    46
    
    Rbak+ - Ringback When Free
    46
    
    Rbak - Cancel Ringback When Free
    47
    
    Rbseq - Set Ringback Sequence
    47
    
    Recor - Call Record
    47
    
    Relay - Relay Pulse
    47
    
    Rely+ - Relay on
    47
    
    Rely- - Relay off
    48
    
    Resum - Resume Call
    48
    
    Rtriv - Retrieve Call
    48
    
    Ride - Ride Call
    48
    
    Rngof - Ringer off (!)
    49
    
    SAC - Send All Calls (!)
    49
    
    Spres - AD Suppress (!)
    49
    
    Steal - Call Steal
    50
    
    Suscw - Suspend CW
    50
    
    Suspe - Suspend Call
    50
    
    Timer - Timer (!)
    51
    
    Tmday - Time of Day (!)
    51
    
    Toggl - Toggle Calls
    51
    
    VMRB- - Voicemail Ringback off
    51
    
    VMRB+ - Voicemail Ringback on
    51
    
    Vmcol - Voicemail Collect
    52
    
    Vmoff - Voicemail off
    52
    
    Vmon - Voicemail on
    52
    
    Wutim - Set Wrap up Time
    52
System Features

53
- Introduction
  53
- Making Calls
  53
- Answering Calls
  53
- Call Waiting
  54
- Call Forwarding
  54
- Diverting Calls
  54
- Do Not Disturb
  54
- Voicemail
  55
- Default Feature Codes
  55
EU24 Expansion Module

56
- EU24 Overview
  56
- Connection
  56
  - Understanding Call Appearance/Feature Button Status Icons
    57
  - Selecting a Call Appearance/Feature Button
    57
- Using the EU24 Expansion Module
  57
  - Viewing the Alternate Display
    57
  - Index
    58

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