Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
Forwarding Calls — Phone-based Setup
NOTE
STEP 1
STEP 2
STEP 3
STEP 4
STEP 1
STEP 2
TIP
STEP 3
Cisco Small Business IP Phone SPA 525G User Guide (SIP)
8x8 recommends using Virtual Office online call forwarding
Setup, page
43) instead of phone-based call forwarding so that your call forwarding instructions
are stored online instead of on your phone. If you set your call forwarding rules on your phone,
they will not be in effect if your phone is disconnected from an Internet connection.
You can forward all calls, forward calls when the phone is busy or forward calls when there is
no answer. You can also set call forwarding options from your PC using the IP Phone Web
Interface; see the
"Configuring Call Forwarding" section on page
To forward calls:
Press the Setup button.
Scroll to User Preferences and press Select.
Select Call Preferences.
Under Call Forwarding, press the Right Arrow key to turn call forwarding on and press the
Save softkey.
See the following sections for information on the types of call forwarding.
Forwarding Calls to a Single Number
In the Call Preferences screen, scroll to Forward All Number.
Enter a number to which to forward all calls; for example, your voice mailbox, another
extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access
and area codes required.
If you need to enter a URL, press Option and choose Input IP before entering the call
forwarding information.
Press Save.
(Forwarding Calls — Online
93.
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44