Cisco SPA 525G User Manual
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Cisco SPA 525G User Manual

Ip phone for 8x8 virtual office
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USER GUIDE
Cisco Small Business
SPA 525G IP Phone
for 8x8 Virtual Office

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Summary of Contents for Cisco SPA 525G

  • Page 1 USER GUIDE Cisco Small Business SPA 525G IP Phone for 8x8 Virtual Office...

  • Page 2: Fcc And Ic Statement

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2011 Cisco Systems, Inc. All rights reserved. OL-18193-04...

  • Page 3: Important Note

    Revised May 2011 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/ go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 4: Table Of Contents

    (Optional) Attaching the Desk Stand (Optional) Mounting the Phone to the Wall Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting Your Phone to the Wired Network Cisco Small Business IP Phone SPA 525G (SIP) User Guide...

  • Page 5: Power Adapter Statement

    Connecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Using Wi-Fi Protected Setup with the Cisco SPA 525G Manually Adding a Wireless Profile on the Cisco SPA 525G Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s Firmware...
  • Page 6 Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Logging In and Logging Out of Your Phone Accessing Voicemail Recording Calls (Virtual Office Pro Users Only) Cisco Small Business IP Phone SPA 525G (SIP) User Guide...
  • Page 7 Receiving Mobile Phone Calls Using the Cisco SPA 525G Switching Audio from Your Cisco SPA 525G to Your Mobile Phone Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G Charging Your Mobile Phone Using Your Cisco SPA 525G...
  • Page 8 Setting Do Not Disturb Configuring Call Forwarding Viewing Call History Lists Creating Speed Dials Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Appendix A: Where to Go From Here Cisco Small Business IP Phone SPA 525G (SIP) User Guide...

  • Page 9: Chapter 1: Getting Started

    Entering Numbers and Text in Fields, page 15 • Using Phone Hardware and Accessories, page 16 This document describes using the Cisco SPA 525G with the 8x8 Virtual Office. NOTE Overview of the Cisco SPA 525G IP Phone Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 10: Overview Of The Cisco Spa 525G Ip Phone

    Calls can be made or received with a handset, headset or speaker. The Cisco SPA 525G phone is connected to the network through its Ethernet connection or the built-in Wireless-G connection. If you are using the Wireless-G connection, a separate power adapter (PA-100) is required.

  • Page 11: Caring For Your Phone

    Getting Started Overview of the Cisco SPA 525G IP Phone The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: • 2 Ethernet 10/100 Mbps ports •...

  • Page 12: Understanding Your Phone's Lines And Buttons

    Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 13 Mute button Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 14: Softkey Buttons

    Press the Right Arrow or Left Arrow keys to see additional softkeys. The following table shows some of the typical Cisco SPA 525G softkey buttons that are available (in alphabetical order). You may not have all of these softkey buttons on your phone, and you may have additional buttons that are not listed here.
  • Page 15 Setup,” on page Hold Places a call on hold. See “Putting a Call on Hold,” on page Ignore Ignores an incoming call. intercom Allows you to automatically connect to a remote extensions. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 16: Using The Keypad And Buttons With Menus

    Transfers an active call to voice mail. Using the Keypad and Buttons with Menus You press a softkey button or other buttons to enter menus on the LCD screen. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 17: Using The Keypad And Buttons With Menus

    Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 18: Entering Numbers And Text In Fields

    # + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 19: Using Phone Hardware And Accessories

    “Connecting Bluetooth Headsets” section on page • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your product to connect the phone to the wireless headset base. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 20: Connecting Bluetooth Headsets

    Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets. To configure the phone to work with your headset, first enable Bluetooth: Press the Setup button. STEP 1 Select User Preferences. STEP 2 Select Bluetooth Configuration. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 21 Enable Bluetooth as described above. STEP 1 Press the Setup button. STEP 2 Scroll to User Preferences and press Select. STEP 3 Scroll to Bluetooth Configuration and press Select. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 22 NOTE Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

  • Page 23: Using A Headset With Your Ip Phone

    To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 24: Chapter 2: Installing Your Phone

    Installing Your Phone This chapter describes how to install and connect your Cisco SPA 525G IP Phone. It contains the following sections: • Before You Begin, page 22 • Connecting the Handset, page 22 • (Optional) Attaching the Desk Stand, page 24 •...

  • Page 25: Before You Begin

    The RJ-11 port marked “AUX” is reserved for connection with the Cisco SPA 500S Attendant NOTE Console that works with the Cisco SPA 525G. It is not for use as a telephone line port. Do not plug a telephone line cord into the port marked “AUX.”...
  • Page 26 Installing Your Phone Connecting the Handset Figure 1 Cisco SPA 525G IP Phone Connections Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 27: (Optional) Attaching The Desk Stand

    USB port. For use with an external USB memory device (optional). You can also use the USB port on the Cisco SPA 525G model to charge a device such as a Bluetooth- enabled mobile phone if your phone has a mini-USB port.

  • Page 28: (Optional) Mounting The Phone To The Wall

    To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in the STEP 1 phone’s base. Orient the MB such that the phone’s Ethernet and handset ports are accessible after STEP 2 installation. Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 29 (Optional) Mounting the Phone to the Wall Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Plug in the Ethernet and power cables. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 30: Connecting Your Phone's Power

    Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the “Connecting Your Phone to the Wired Network” section on page Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 31: Connecting Your Phone To The Computer Network

    Plug the other end of the Ethernet cable into the appropriate device on your network, such as a STEP 2 network switch. The Cisco SPA 525G provides a second Ethernet port. You can connect a PC to this port to NOTE provide network access to the PC. This port is labeled #3 in the...
  • Page 32 Passphrase and keys: You choose one of two methods to enter the WEP key. You either directly enter the WEP key, or enter a more simple passphrase to generate the WEP key. Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 33 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 34 Scroll to Network Configuration and press Select. STEP 3 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi On. Press the Save STEP 4 softkey. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 35: Using Wi-Fi Protected Setup With The Cisco Spa 525G

    View the Wireless tab or window. Locate the Wireless Protected Setup configuration menu. e. Enter the PIN into the field that allows you to setup wireless devices using a PIN. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 36: Manually Adding A Wireless Profile On The Cisco Spa 525G

    Connecting Your Phone to the Computer Network f. Save your changes. g. On the Cisco SPA 525G, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.
  • Page 37 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 38: Uploading Security Certificates To The Phone

    Create a directory named “ca” on the USB device and copy the certificate files into that STEP 2 directory. Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G. STEP 3 After creating a wireless profile, in the Profile screen, press the Right Arrow key under STEP 4 Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).

  • Page 39: Verifying Phone Startup

    After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone.

  • Page 40: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA 525G IP phone. It includes the following sections: • Placing or Answering a Call, page 38 • Adjusting Call Volume and Muting, page 39 •...

  • Page 41: Placing Or Answering A Call

    Use the navigation button to scroll down and highlight a phone number on the LCD screen. STEP 1 Press the Select button or Dial to complete the call. STEP 2 “Enabling Dial Assistance,” on page 62 for more information on enabling this feature. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 42: Adjusting Call Volume And Muting

    If you are using the handset, hang up. • If you are using the speakerphone, press the Speaker button. • If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless). Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 43: Transferring Calls

    If you misdial, press the second line button again to receive a dial tone. • To transfer after speaking privately to the other person, press Transfer at any time during the conversation. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 44: Performing An Unattended (Blind) Transfer

    The LCD screen on your IP phone notifies you if a call came in that was unanswered. (You can also turn off this feature - see the “Turning the Missed Calls Shortcut On and Off” section on page 42.) Returning a Missed Call To return a missed call: Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 45: Viewing A List Of Missed Calls

    This option controls the Missed Call notification that appears on your LCD screen when you miss a call. To access this option: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 46: Using The Intercom

    Select the Settings button, and then select the My Rules tab. STEP 2 Update your Call Forwarding Rules and press Save. STEP 3 You can return to Virtual Office Online at any time to update your Call Forwarding Rules. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 47: Forwarding Calls - Phone-Based Setup

    If forwarding calls to an outside line, be sure to enter any access and area codes required. If you need to enter a URL, press Option and choose Input IP before entering the call forwarding information. Press Save. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 48: Forwarding Calls When Your Phone Is Busy

    STEP 3 Stopping Call Forwarding To stop forwarding calls: Under Call Forwarding, press the Right Arrow key to turn call forwarding Off. STEP 1 Press the Save softkey. STEP 2 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 49: Setting Do Not Disturb

    Press the Setup button and select User Preferences. Then: Choose Call Preferences. STEP 1 Scroll to Do Not Disturb. STEP 2 Press the Right Arrow key to turn Do Not Disturb Off. STEP 3 Press Save. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 50: Configuring Call Waiting

    Enter the extension number of the phone from which you are picking up the call and press STEP 2 Dial. Select the call from the list and press Dial again. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 51: Parking A Call

    The call is active until it is “unparked” or the caller hangs up. Not all phone systems support call park. If this feature is not working, check with your phone NOTE administrator. Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 52 Press the Setup button. STEP 1 Select Status. STEP 2 Scroll to Call Park Status and press Select. STEP 3 Choose the parked call you want to retrieve and press Unpark. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 53: Placing A Three-Way Conference Call

    On one of the active calls, press Conf Line. If you have two active lines, the calls are STEP 1 conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in. Press Select. STEP 2 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 54: Using Conference Bridges

    Create a conference that expires in 2 weeks press 1 • Create a non expiring conference press 2 • Create a conference with a custom expiration date press 3 Delete Existing Conference - (Option 3): Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 55: Using The Phone Directories

    STEP 3 Using the Phone Directories The Cisco SPA 525G IP phone provides several different types of phone directories, depending on the phone model and what the phone administrator has set up for the company. In general, the phones provide the following types of directories: •...

  • Page 56: Using Your Personal Address Book

    You can also view and edit the directory from your PC using the IP Phone Web Interface. See “Configuring Your Address Book” section on page Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 57: Adding A New Contact

    To copy a contact: In the Personal Address Book screen, scroll to highlight a contact. STEP 1 Press Option and select Copy. STEP 2 Press Option again and select Paste. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 58: Searching For A Contact

    Press the center Select button to choose the contact and edit the numbers in the entry. Use the delChar key to delete numbers individually, or press Option and choose Clear to delete all numbers and start over. Press Save when finished. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 59: Using The Corporate Directory

    All Calls—Shows all calls placed, received, and missed on the phone. • Missed Calls—Shows the last 60 missed calls. • Received Calls—Shows the caller ID of the last 60 answered calls. • Placed Calls—Shows all calls placed from the phone. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 60: Deleting A Call History List

    Deleting an Entry from the Call History Lists In the call history list, choose the call. STEP 1 Press Option and select Delete Entry. STEP 2 Press OK. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 61: Saving A Call History List Number To Your Directory

    Enter your old password (leave blank if you have never set a password). Press the Down STEP 4 Arrow key to go to New Password. Enter your new numeric password. Press the Down Arrow key to go to Re-enter New STEP 5 Password. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 62: Logging In And Logging Out Of Your Phone

    Press the Setup button. STEP 1 Scroll to Device Administration and press Select. STEP 2 Scroll to Login and press Select. STEP 3 Enter your password and press Login. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 63: Accessing Voicemail

    Press the record soft key. STEP 2 You will see a "Recording is ON" confirmation message on the phone screen. To turn Call Recording off: Press the exit soft key. STEP 1 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 64: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA 525G IP phone. It contains the following sections: • Creating and Using Speed Dials, page 63 • Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone, page 65 •...

  • Page 65: Enabling Dial Assistance

    Down Arrow key to the Connect on Bootup field, and press the Right Arrow key to check this field. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 66: Creating And Using Speed Dials

    You can create and edit speed dials on the phone, or by using your PC and the IP Phone Web Interface. (See “Creating Speed Dials,” on page 94 for web instructions.) Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 67: Creating Speed Dials On Unused Line Buttons

    Open a phone line and press the number for the speed dial, then wait a few seconds or press Dial. • Press the Setup button, select Speed Dial, choose the number, and press Dial. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 68: Using The Cisco Spa 525G With Your Bluetooth-Enabled Mobile Phone

    Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone The Cisco SPA 525G supports Bluetooth to allow use of the phone with a wireless Bluetooth- enabled headset. (See “Connecting Bluetooth Headsets” on page 17.) The Cisco SPA525G...

  • Page 69: Pairing Your Cisco Spa 525G With A Bluetooth-Enabled Mobile Phone

    Not all mobile phones support these functions. See the list of Bluetooth-enabled mobile phones NOTE supported with the Cisco SPA 525G that is posted at the Cisco support community at http:// www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G release notes available at cisco.com.

  • Page 70: Initiating Pairing From The Cisco Spa 525G

    NOTE Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.
  • Page 71 Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone Before starting, it’s helpful to find the MAC address of your Cisco SPA 525G IP phone. From your IP phone, go to the Setup menu and select Status. Select Product Information. The MAC address is displayed.
  • Page 72 Using Advanced Phone Features Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone Enter the PIN (the default is 0000) and press Connect. STEP 5 Cisco Small Business IP Phone SPA 525G User Guide (SIP)
  • Page 73 Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone When paired with your mobile phone, the Cisco SPA 525G display screen assigns one of your line buttons to the mobile phone. A mobile phone icon with a flashing lightning bolt icon is displayed next to the mobile phone name, number, or other identifier (such as the phone model) for your phone.

  • Page 74: Importing Your Mobile Phone Address Book Into The Cisco Spa 525G

    Cisco SPA 525G release notes available at cisco.com. To import your mobile phone book into the personal address book on the Cisco SPA 525G: Press the Directory softkey, or press the Setup button and select Directories.
  • Page 75 Using Advanced Phone Features Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone Depending on your mobile phone, you may need to authorize the Bluetooth connection, even if NOTE the phone is already paired with the Cisco SPA 525G.

  • Page 76: Making A Mobile Phone Call Using Your Cisco Spa 525G

    The call is made through your mobile phone, but the audio is present on the Cisco SPA 525G and the call control is done using the Cisco SPA 525G, unless you switch back to your mobile phone. (See “Switching Audio from Your Cisco SPA...
  • Page 77 Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone The outgoing call appears on both your Cisco SPA 525G and your mobile phone display. The Cisco SPA 525G displays an off-hook icon next to the mobile phone display name.

  • Page 78: Receiving Mobile Phone Calls Using The Cisco Spa 525G

    Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone Receiving Mobile Phone Calls Using the Cisco SPA 525G If your mobile phone is paired with the Cisco SPA 525G, an incoming call to your mobile phone is also shown on the Cisco SPA 525G.

  • Page 79: Viewing Mobile Phone Battery And Signal Information On Your Cisco Spa 525G

    Using Advanced Phone Features Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone To switch audio from your Cisco SPA 525G to your mobile phone, on a connected call, press the Handset softkey. To switch audio back to the Cisco SPA 525G from your mobile phone, on a connected call, press the Handsfree softkey.

  • Page 80: Charging Your Mobile Phone Using Your Cisco Spa 525G

    USB memory device (not sold with the phone). The phone reads the files from the device, so the device must remain inserted while playing the files. Only MP3 music with no Digital Media Rights protection can be played on the Cisco SPA 525G NOTE IP Phone.

  • Page 81: Playing Songs

    Create a directory named “mp3” on the USB device and copy the audio files into that STEP 2 directory. Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G. STEP 3 Press the Setup button.

  • Page 82: Changing The Left And Right Channel For Stereo Headsets

    Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the Cisco SPA 525G, you may need to switch the audio left and right channels to hear the correct audio channel in the right or left ear. To change the audio: Press the Setup button.

  • Page 83: Customizing Your Lcd Screen

    STEP 4 feature is enabled. Scroll to Backlight Timer. Enter the number of seconds before the display should shut off STEP 5 after the phone is idle. Press Save. STEP 6 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 84: Configuring The Phone Screen Saver

    You can change the background picture on your phone to one stored in the phone, or to one on a USB memory device attached to the phone. If you are going to use a picture from the USB memory device, perform the following steps: Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 85: Using Ring Tones

    Image files must be between 30K and 300K in size. The phone can only read 45 images from the USB device. Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G. STEP 3 To change the background picture on your phone: Press the Setup button.

  • Page 86: Accessing Weather And News On Your Phone

    STEP 2 the list, press List and select the city. Then press View. Press Refresh to update weather information when viewing the weather screen. To edit the list of cities: Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 87: Accessing News

    Press View to read an article, using the Down Arrow key to scroll through the article. Press STEP 4 Prev or Next to go to other articles in the news category. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 88: Configuring Date And Time Parameters On Your Phone

    Use the Up and Down Arrow keys to change the time. Press Set. If your phone is connected to an administration server, any changes you make to the date and NOTE time will be lost when rebooting the phone. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 89: Restarting Your Phone

    STEP 2 Scroll to Restart and press Select. STEP 3 Viewing Phone, Network, and Call Information The Cisco SPA 525G provides menus to view information about your phone. Viewing Phone Information To view information about your phone: Press the Setup button.

  • Page 90: Viewing Network Information

    MAC (Hardware) Address Viewing Phone Line and Extension Information To view phone line and extension information: Press the Setup button. STEP 1 Scroll to Status and press Select. STEP 2 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 91: Viewing Peripheral Status

    Provisioning Status—If a profile rule was used, and the status • Call Statistics History—Information about individual calls. Viewing Peripheral Status To view information about phone peripherals, such as a USB memory stick or a Cisco SPA 500S attendant console: Press the Setup button. STEP 1 Scroll to Status and press Select.

  • Page 92: Advanced Menus For Technical Support Personnel

    Network Configuration: • Connection Type • Static IP Address Settings • • VLAN • VLAN ID • Multicast Address Device Administration: • Custom Reset • Profile Rule • Call Control Settings Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 93: Chapter 5: Using The Web Interface

    Using the Web Interface The Cisco SPA 525G provides a web interface to the phone that allows you to configure some features of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 91 •...

  • Page 94: Logging In To The Web Interface

    Phone and User tabs. Click the tab names to switch between these tabs. Configuring Your Address Book The Cisco SPA 525G phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and you can dial numbers from the directory.

  • Page 95: Setting Do Not Disturb

    Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message. Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 96: Configuring Call Forwarding

    CFWD No Ans Delay—Number of seconds to delay forwarding calls, if there is no answer at your phone. Enter the number of seconds to delay. At the bottom of the page, click Submit All Changes. Your phone reboots. STEP 3 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 97: Viewing Call History Lists

    Enter the name and number for the speed dial entries you want to create or edit. Remember to STEP 3 enter any digits you must dial to reach an outside line. Click Submit All Changes. STEP 4 Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 98: Configuring Wi-Fi

    To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and STEP 4 proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on- screen instructions Cisco Small Business IP Phone SPA 525G User Guide (SIP)

  • Page 99: Configuring Bluetooth

    Enter your PIN and press Submit All Changes. STEP 7 Bluetooth Mode The Cisco SPA 525G can pair with your Bluetooth-enabled mobile phone. See “Using the Cisco SPA 525G With Your Bluetooth-Enabled Mobile Phone” section on page 65 for more information.

  • Page 100: Bluetooth Profiles

    If multiple Bluetooth devices are in range of the Cisco SPA 525G, the order of devices in the Bluetooth Profiles list is used, and the device with a higher priority is activated first. Click the arrow keys to move devices up and down in priority.

  • Page 101: Appendix A: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA 525G2 Phone. Support Cisco Small Business Support www.cisco.com/go/smallbizsupport Community Cisco Small Business Support www.cisco.com/go/smallbizhelp...
  • Page 102 Where to Go From Here Other Cisco-provided documentation may be useful as a reference, but it often refers to features NOTE that are supported only on specific plans of specific providers or PBXs. It also may exclude some cloud-provided services for your business that are provided by 8x8, Inc. This document has been modified by 8x8 to specifically include the features supported and provided by 8x8 service.

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