Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
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Cisco Small Business IP Phone SPA 525G User Guide (SIP)
Forwarding Calls When Your Phone is Busy
In the Call Preferences screen, scroll to Forward Busy Number.
Enter "vm" for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access
and area codes required.
Press Save.
Forwarding Calls When You Don't Answer the Phone
In the Call Preferences screen, scroll to Forward No Ans Number.
Enter "vm" for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access
and area codes required.
Press Save.
Delaying Call Forwarding When You Don't Answer the Phone
In the Call Preferences screen, scroll to Forward No Ans Delay.
Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.
Press Save.
Stopping Call Forwarding
To stop forwarding calls:
Under Call Forwarding, press the Right Arrow key to turn call forwarding Off.
Press the Save softkey.
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