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Cisco Small Business SPA525G2 User Manual

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Table of Contents
USER GUIDE
Cisco Small Business
SPA525G and SPA525G2 SIP IP Phones

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Summary of Contents for Cisco Small Business SPA525G2

  • Page 1 USER GUIDE Cisco Small Business SPA525G and SPA525G2 SIP IP Phones...
  • Page 2: Table Of Contents

    Connecting Your Phone to the Wired Network Connecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Setting the Phone Wireless Connection Using Wi-Fi Protected Setup Manually Adding a Wireless Profile Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 3 Delaying Call Forwarding When there is no Answer the Phone Setting Do Not Disturb Configuring Call Waiting Picking Up a Call Placing a Three-Way Conference Call Using the Phone Directories Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 4 Copying a Contact Searching for a Contact Deleting a Contact Editing a Contact Importing Your Mobile Phone Address Book into the Cisco SPA 525G2 Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Deleting a Call History List...
  • Page 5 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone Verifying that the Cisco SPA525G2 is Paired Importing Your Mobile Phone Address Book into the Cisco SPA525G2 Making a Mobile Phone Call by using Your Cisco SPA525G2 Receiving Mobile Phone Calls by using the Cisco SPA525G2...
  • Page 6 Text Messages From a Third Party (Text Message From 3rd Party) Audio Volume Screen Viewing Call History Lists Creating Speed Dials Configuring Wi-Fi Creating a Wi-Fi Profile Configuring Bluetooth Bluetooth Profiles Upgrading Firmware Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 7 Contents Appendix A: Where to Go From Here Power Adapter Statement FCC and IC Statement Federal Communication Commission Interference Statement IMPORTANT NOTE Industry Canada Statement Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 8: Chapter 1: Getting Started

    This document describes using the Cisco SPA 525G/SPA 525G2 with a SIP phone system, such as the Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, with no limitations. If you are using the Cisco SPA...
  • Page 9: Overview

    Overview The phone can be powered by connecting your phone to an Ethernet switch that provides Power over Ethernet (PoE) or you can use an optional Cisco PA100 power adapter. A phone is connected to the network through an Ethernet connection or the built-in Wireless-G radio.
  • Page 10: Caring For Your Phone

    Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold, or water. To clean the equipment, use a slightly moistened paper or cloth towel.
  • Page 11: Ip Phone Components

    Softkey buttons Press a softkey button to perform the action on the label on the LCD screen above. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 12 Press to turn the speaker on or off. When the speaker is on, the button glows green. Keypad Press keys to dial phone numbers, enter letters, and choose menu items. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 13: Softkey Buttons

    Press the Right Arrow/Left Arrow key or More softkeys to see additional softkeys. The following table shows some of the typical Cisco SPA525G and Cisco SPA525G2 softkey buttons that are available (in alphabetical order). You might not have all of these softkey buttons, and you might have additional buttons that are not listed here.
  • Page 14 Your Bluetooth-Enabled Mobile Phone” on page Hold Places a call on hold. See “Putting a Call on Hold,” on page Ignore Ignores an incoming call. Join Connects a conference call. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 15 Performs a call transfer. See “Transferring Calls,” on page Unpark Connects to a parked call. View Displays more information about a selected item. XferLX Transfers existing active calls on the phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 16: Using The Keypad And Buttons With Menus

    (for r), then press 9 three times rapidly (for y). Available characters are shown in the following table: Character Set 1 / : \ , ! ; $ ^ | abc2ABC def3DEF Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 17: Using Phone Hardware And Accessories

    Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information: • Bluetooth headsets—See the “Connecting Bluetooth Headsets” section on page Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 18: Connecting Bluetooth Headsets

    • Electronic Hookswitch (EHS)—Some headsets enable you to answer and end phone calls by using controls located on the headset. The SPA525G2 supports the following EHS capable Plantronics headsets: Savi W7xx series ( Savi W710, W720, W730, W740 and W745)
  • Page 19 • Phone—Your IP phone pairs with a Bluetooth headset only. Choose this option if you will not use the Cisco IP phone with a Bluetooth-enabled mobile phone. • Handsfree—Your IP phone will operate as a handsfree device with a Bluetooth-enabled mobile phone.
  • Page 20: Using A Headset With Your Ip Phone

    To switch from the speakerphone to a headset, press Headset. To switch from the speaker to the handset, pick up the handset. To switch from the headset to the speakerphone, press Speaker. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 21: Using The Cisco Attendant Console

    The Cisco SPA500DS provides a backlit LCD display. The backlight is controlled by the backlight settings of the phone display and is not separately configurable; that is, the Cisco SPA500DS display is lit when the phone display is lit, and is off when the phone display is off.
  • Page 22 Getting Started Using the Cisco Attendant Console You can choose the font size (10 or 12 point) of the text displayed on the Cisco SPA500DS. You can also configure the text contrast, or how dark the text appears on the display. To configure these options from the phone: Press the Setup button.
  • Page 23: Chapter 2: Installing Your Phone

    Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked CAUTION AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
  • Page 24: Connecting The Handset

    Figure Insert the short end of the handset cord into the jack at the bottom of the handset STEP 2 (not shown). Figure 1 Cisco SPA 525G/525G2 IP Phone Connections Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 25 USB port. For use with an external USB memory device (optional). You can numbered also use the USB port to charge a device such as a mobile phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 26: (Optional) Attaching The Desk Stand

    Do not force it. (Optional) Mounting the Phone to the Wall To mount the phone to the wall, you must purchase the Cisco MB100 wall mount bracket kit. Follow the instructions in the kit to attach the mount to the wall and the phone.
  • Page 27: Connecting The Power

    Installing Your Phone Connecting the Power Connecting the Power The Cisco SPA525G and Cisco SPA525G2 do not ship with power supplies. If you are not using Power over Ethernet (PoE), you must order a Cisco PA100 power adapter for each phone.
  • Page 28: Connecting Your Phone To The Wireless Network

    Determining Your Wireless Router Security Type If you do not know your wireless router security type, log in to the router interface to get this information. The steps below are written for a Cisco Small Business router, but procedures for other routers should be similar.
  • Page 29 If your router is using WPA, note the WPA shared key, or passphrase that you shall enter when configuring the phone. The following example shows WPA information for a Linksys WRT160N router: Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 30: Setting The Phone Wireless Connection

    Installing Your Phone Connecting Your Phone to the Network Setting the Phone Wireless Connection To set up the Cisco SPA525G and Cisco SPA525G2 wireless connection: If you have plugged in an Ethernet cable to connect the phone to the wired STEP 1 network, remove it and reboot the phone.
  • Page 31: Using Wi-Fi Protected Setup

    If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.) d.
  • Page 32: Manually Adding A Wireless Profile

    Connecting Your Phone to the Network Save your changes. g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
  • Page 33 TTLS Inner Protocol (MSCHV2, MSCHAP, PAP, CHAP, or MD5), and enter the User ID and password. LEAP: Enter the User ID and password. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 34: Uploading Security Certificates To The Phone

    Use the Up Arrow or Down Arrow key to choose the certificate you want to install STEP 6 (for example, the root certificate). Press the Select softkey. Press Save to save the profile. STEP 7 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 35: Verifying Phone Startup

    Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence (about five seconds) the phone displays the standard menu for the phone.
  • Page 36: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA525G and Cisco SPA525G2 IP phone. It includes the following sections: • Placing or Answering a Call, page 37 • Adjusting Call Volume and Muting, page 38 •...
  • Page 37: Placing Or Answering A Call

    Use the navigation button highlight a phone number. STEP 1 Press Select or Dial to complete the call. STEP 2 “Enabling Dial Assistance,” on page 58 for more information on enabling this feature. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 38: Adjusting Call Volume And Muting

    If you are using the handset, hang up or press the EndCall softkey. • If you are using the speakerphone, press Speaker. • If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 39: Transferring Calls

    During an active call press BlindXfer. STEP 1 Enter the number to where you want to transfer the call and press Dial. The call is STEP 2 transferred with no further action required. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 40: Redialing

    If the IP phone screen does not show a missed call, do the following: Press Setup. STEP 1 Scroll to Call History and press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 41: Turning The Missed Calls Shortcut On And Off

    Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Scroll to Miss Call Shortcut. STEP 4 Press the Right Arrow key to toggle the feature on and press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 42: Forwarding Calls

    You can also use CfwdAll softkey to activate/deactivate forwarding call feature and NOTE configure Cfwd number. To enter a URL, press Option and choose Input IP before entering the call forwarding information. Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 43: Forwarding Calls When Your Phone Is Busy

    Select Call Preferences and scroll to Forward No Ans Delay. STEP 3 Enter the number of seconds to delay forwarding calls when there is no answer at STEP 4 your phone. Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 44: Setting Do Not Disturb

    Press the Setup button and select User Preferences. Then: Choose Call Preferences. STEP 1 Do Not Disturb Scroll to STEP 2 Press the Right Arrow key to turn Do Not Disturb Off. STEP 3 Press Set. STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 45: Configuring Call Waiting

    To pick up a call ringing at any extension: Press the Pickup button. STEP 1 Enter the extension number of the phone from which you are picking up the call STEP 2 and press Dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 46: Placing A Three-Way Conference Call

    On one of the active calls, press ConfLx. If you have two active lines, the calls are STEP 1 conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in. Press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 47: Using The Phone Directories

    Corporate Directory (XML) Corporate Directory (available in SPA9000 system only) Directory using Lightweight Directory Access Protocol (LDAP) Cisco XML directory and LDAP directory are used as corporate directory in SPA NOTE 525G/525G2 IP phones. Using Your Personal Address Book To access the Phone Directory, press the Directory button, or press the Setup button, select Directories, and select Personal Address Book.
  • Page 48: Adding A New Contact

    Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory. Press Save to save the entry. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 49: Copying A Contact

    Press OK to delete the contact. STEP 3 Editing a Contact To edit a contact’s phone information: In the Personal Address Book, highlight the contact you want to edit. STEP 1 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 50: Importing Your Mobile Phone Address Book Into The Cisco Spa 525G2

    SPA 525G2 Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at Cisco.com.
  • Page 51: Using The Corporate Directory

    “Viewing Call History Lists” section on page Viewing the Call History Lists To view the Call History lists: Press Setup. STEP 1 Scroll to Call History and press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 52: Deleting A Call History List

    If the call was from a long distance number or an outside line, you might have to edit NOTE the call before dialing it. Press the EditDial button to edit the call and use the softkey buttons and keypad to edit the number. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 53: Deleting An Entry From The Call History Lists

    Down Arrow key to go to New Password. Enter your new numeric password. Press the Down Arrow key to go to Re-enter STEP 5 New Password. Reenter the same password. STEP 6 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 54: Logging In And Logging Out Of Your Phone

    To log in through the Administration menu: Press Setup. STEP 1 Scroll to Device Administration and press Select. STEP 2 Scroll to Login and press Select. STEP 3 Enter your password and press Login. STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 55: Accessing Voicemail

    STEP 3 Scroll to Voice Mail. STEP 4 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically STEP 5 vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
  • Page 56: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA525G and Cisco SPA525G2 IP phone. It contains the following sections: • Configuring Privacy and Security Features, page 57 • Creating and Using Speed Dials, page 60 •...
  • Page 57: Configuring Privacy And Security Features

    Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on STEP 4 (checked) or off (unchecked). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 58: Using Secure Call

    With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Your phone must be part of a Cisco Voice System and your service provider must install a mini-certificate to enable this feature. Before attempting to use Secure Call, verify with your phone service provider that Secure Call is available.
  • Page 59: Connecting To A Virtual Private Network (Vpn)

    To connect to the VPN manually: Press Setup. STEP 1 Scroll to Network Configuration and press Select. STEP 2 Scroll to VPN and press the Right Arrow key to display VPN Settings. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 60: Viewing Your Vpn Status

    Enter the phone number and press Set. STEP 4 After creating the speed dial, it displays next to the line button. Press the line button to use the speed dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 61: Creating Numerical Speed Dials

    Open a phone line and press the number for the speed dial, then wait a few seconds for the phone to initiate the call or press Dial. • Press the Setup button, select Speed Dial, choose the number, and press Dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 62: Using The Ip Phone With Your Bluetooth-Enabled Mobile Phone

    Using the IP Phone With Your Bluetooth-Enabled Mobile Phone Using the IP Phone With Your Bluetooth-Enabled Mobile Phone The Cisco SPA525G and Cisco SPA525G2 support Bluetooth to allow use of the phone with a Bluetooth-enabled headset. (See “Connecting Bluetooth Headsets” on page 18.) Only the Cisco SPA525G2 supports the use of your...
  • Page 63: Pairing Your Cisco Spa525G2 With A Bluetooth-Enabled Mobile Phone

    The Cisco SPA525G2 connects to one Bluetooth device at a time. If multiple Bluetooth devices are in range of the Cisco SPA525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.
  • Page 64: Initiating Pairing From Your Bluetooth-Enabled Mobile Phone

    Before starting, it is helpful to find the MAC address of your Cisco SPA525G2 IP phone. Go to the Setup menu and select Status > Product Information. The MAC address is listed.
  • Page 65: Verifying That The Cisco Spa525G2 Is Paired

    No icon—Bluetooth is disabled • Gray icon— Bluetooth is enabled, but the phones are not connected. • Blue icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to a headset. • Green icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to a mobile phone.
  • Page 66: Making A Mobile Phone Call By Using Your Cisco Spa525G2

    (such as 9) to reach an outside line from the Cisco SPA525G2 when it is not paired with a mobile phone, it might not be necessary to do so when calling through your mobile phone; follow the usual process for making calls on your mobile phone.
  • Page 67: Receiving Mobile Phone Calls By Using The Cisco Spa525G2

    Using the IP Phone With Your Bluetooth-Enabled Mobile Phone Receiving Mobile Phone Calls by using the Cisco SPA525G2 If your mobile phone is paired with the Cisco SPA525G2, an incoming call to your mobile phone is also shown on the Cisco SPA525G22.
  • Page 68: Charging Your Mobile Phone

    The phone reads the content of the files from the device, so the device must remain inserted while playing the files. Only MP3 music without Digital Media Rights protection can be played on the IP phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 69: Creating The Playlist

    Next—Move to the next song in the playlist. • Back—Move back one screen to the playlist. Controlling the Audio Use the Volume button on the phone to turn the music up or down. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 70: Using The Paging Feature

    Using the Paging Feature Your IP phone can automatically answer pages from other Cisco SPA phones in the phone system. When your phone is paged, the phone emits a series of beeps, and two-way audio is established between your phone and the phone that called you.
  • Page 71: Configuring Auto Answer

    STEP 3 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 STEP 4 (lowest) and 15 (greatest) to change the contrast. Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 72: Setting The Screen Backlight Timer

    STEP 2 Scroll to Screen Preferences and press Select. STEP 3 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on STEP 4 (checked) or off (unchecked). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 73: Changing The Phone Wallpaper

    Remove the USB device from your PC and insert it into the USB port on the STEP 3 Cisco SPA525G or SPA525G2. The phone wallpaper has resolution restriction; select 320x240 image in JPEG or NOTE BMP format. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 74: Using Ring Tones

    Press Play to hear the highlighted ring tone. To install MP3 ring tone: a. Select From USB in the ring tone list menu. b. Press Play to review the music. c. Press Save. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 75: Accessing Weather And News On Your Phone

    List and select the city. Then press View. Press Refresh to update weather information when viewing the weather screen. To organize the list of cities: Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 76: Accessing News

    Scroll to Device Administration and press Select. STEP 2 Scroll to Date/Time and press Select. STEP 3 Highlight the date and time setting that you want to change: STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 77: Using Star Codes

    Using Star Codes The Cisco SPA525G and Cisco SPA525G2 supports star codes. These codes start with an asterisk (*) and access supplementary services. For example, to block your caller ID for a specific call, dial *67 followed by the telephone number you are calling.
  • Page 78 Configure the phone to prefer the G729 codec for all calls. 02729 Force the phone to prefer the G729 codec for all calls. 017110 Configure the phone to prefer the G711u codec for all calls. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 79: Restarting Your Phone

    Scroll to Restart and press Select. STEP 3 Viewing Phone, Network, and Call Information The Cisco SPA525G and Cisco SPA525G2 provide menus to view status and network information about your phone. Viewing Product Information To view product information about your phone: Press Setup.
  • Page 80: Viewing Network Information

    IP Address • Subnet Mask • Default Router • Primary DNS • Secondary DNS • MAC (Hardware) Address Viewing Phone Line and Extension Information To view phone line and extension information: Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 81: Viewing Peripheral Status

    Phone to the Wireless Network” section on page 28), you can view the status of your wireless connection. Press Setup. STEP 1 Scroll to Network Configuration and press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 82: Advanced Menus For Technical Support Personnel

    Connection Type • Static IP Address Settings • • VLAN • VLAN ID • Multicast Address Device Administration: • Factory Reset • Custom Reset • Profile Rule • Call Control Settings Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 83: Chapter 5: Using The Web Configuration Utility

    Using the Web Configuration Utility Your Cisco IP Phone provides a web interface for the phone user that allows you to configure some features of your phone by using a web browser. Your phone system administrator can allow you to view the phone statistics and modify some or all of the parameters by using the phone web user interface.
  • Page 84: Saving The Configuration Profile

    Click Cancel Settings if you want to clear all changes made this session and return to the parameter values set before the session began or since the last time you clicked Submit All Changes. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 85: Configuring Your Personal Address Book

    Configuring Your Personal Address Book Configuring Your Personal Address Book The Cisco SPA525G and Cisco SPA525G2 phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and the numbers can be dialed from the phone.
  • Page 86: Configuring Voice User Parameters

    • CFWD Busy Dest—Enter the number to which to forward calls or enter vm to forward the calls to voice mail when your number is busy. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 87: Configuring Supplementary Services

    For example, if a caller set his phone to not display Caller ID, the call is considered anonymous and your phone will not accept the call. These callers receive a busy signal or message. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 88: Do Not Disturb (Dnd Setting)

    The Audio Volume section controls volume levels of several parts of your device and overall audio tone. Ringer Volume Enter a volume between 1 and 15, with 1 being the lowest Speaker Volume level. Headset Volume Headset Volume Bluetooth Volume Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 89: Screen

    • Digital Frame—Shows the background picture. Screen Saver Enter the number of seconds before the display should Trigger Time change to the screen saver after the phone is idle. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 90: Viewing Call History Lists

    (Optional) To add a call from one of these lists to your address book, click the STEP 4 Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 91: Creating Speed Dials

    Click Submit All Changes. STEP 4 Configuring Wi-Fi The Cisco SPA525G and Cisco SPA525G2 phone supports a direct connection to the wireless network. You can configure your Wi-Fi connection from the phone web user interface. See Connecting Your Phone to the Wireless Network, page 28 for more information on configuring wireless connections from the phone.
  • Page 92: Creating A Wi-Fi Profile

    Complete the profile by entering the name, SSID, and security information. Click Submit All Changes. The wireless profile is added to the list. Click Submit All Changes. The phone is rebooted. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 93: Configuring Bluetooth

    If you have both a headset and a Bluetooth-enabled phone paired with your Cisco SPA525G2, the phone can only connect to one device at a time. If multiple Bluetooth devices are in range of the IP phone, the order of the devices in the Bluetooth Profiles list is used to determine which device the phone will attempt to pair with first.
  • Page 94: Upgrading Firmware

    To upload the firmware from the PC to the phone: Log in to the phone web user interface. STEP 1 Choose the Firmware Upgrade tab. STEP 2 Click Firmware Upgrade Window. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 95: Step 4

    Using the Web Configuration Utility Upgrading Firmware Browse to select the firmware file from your PC. STEP 4 Click Submit. The firmware is installed and your phone reboots. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 96: Appendix A: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA525G or Cisco SPA525G2. Support Cisco Small Business www.cisco.com/go/smallbizsupport Support Community Cisco Small Business www.cisco.com/go/smallbizhelp...
  • Page 97 Where to Go From Here Cisco Small Business Cisco Partner Central for www.cisco.com/web/partners/sell/smb Small Business (Partner Login Required) Cisco Small Business www.cisco.com/smb Home Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
  • Page 98: Power Adapter Statement

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 99: Important Note

    OL-18193-05 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

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