HP ProLight Server Troubleshooting Manual page 122

Hewlett-packard proliant servers troubleshooting guide
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Repair the connection and press the F2 key.
a.
If the problem persists, run ADU
b.
Be sure the cable is routed properly.
1789-Slot X Drive Array SCSI Drive(s) Not Responding...
...Check cables or replace the following SCSI drives: SCSI Port Y: SCSI ID Z
Select F1 to continue – drive array will remain disabled.
Select F2 to failed drives that are not responding – Interim Recovery Mode will be enabled if configured for fault
tolerance.
Audible Beeps: None
Possible Cause: Drives that were working when the system was last used are now missing or are not
starting up. A possible drive problem or loose SCSI cable exists.
Action:
Power down the system.
1.
Be sure all cables are properly connected.
2.
Be sure all drives are fully seated.
3.
Power cycle any external SCSI enclosures while the system is off.
4.
Power up the server to see if the problem still exists.
5.
If configured for fault-tolerant operation and the RAID level can sustain failure of all indicated drives:
6.
Press the F2 key to fail the drives that are not responding
a.
Replace the failed drives.
b.
Press the F1 key to start the system with all logical drives on the controller disabled.
7.
Be sure the system is always powered up and down correctly.
When powering up the system, all external storage systems must be powered up before the server.
When powering down the system, the server must be powered down before external storage
systems.
1792-Drive Array Reports Valid Data Found in Array Accelerator...
...Data will automatically be written to drive array.
Audible Beeps: None
Possible Cause: Power was interrupted while data was in the array accelerator memory. Power was
then restored within several days, and the data in the array accelerator was flushed to the drive array.
Action: No action is required. No data has been lost. Perform orderly system shutdowns to avoid leaving
data in the array accelerator.
1793-Drive Array - Array Accelerator Battery Depleted - Data Lost. (Error message 1794 also
displays.)
Audible Beeps: None
Possible Cause: Power was interrupted while data was in the array accelerator memory, or the array
accelerator batteries failed. Data in array accelerator has been lost.
Action:
Verify the integrity of the data stored on the drive. Power was not restored within enough time to
1.
save the data.
Perform orderly system shutdowns to avoid leaving data in the array accelerator.
2.
("Array Diagnostic
Utility" on page 63) to resolve.
Error messages 122

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