Version Control; Resource Paqs; Proliant Support Packs; Operating System Version Support - HP ProLight Server Troubleshooting Manual

If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware
are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website (http://www.hp.com/support).
IMPORTANT: Always perform a backup before installing or updating device drivers.

Version control

The VCRM and VCA are Web-enabled Insight Management Agents tools that HP SIM uses to facilitate
software update tasks.
VCRM manages the repository for Windows and Linux PSPs. Administrators can browse a graphical
view of the PSPs or configure VCRM to automatically update the repository with internet downloads
of the latest software from HP.
VCA compares software versions and updates. Administrators can configure VCA to point to a
repository managed by VCRM.
For more information about version control tools, refer to the HP Systems Insight Manager Help Guide
and the Version Control User Guide on the HP Systems Insight Manager website
(http://www.hp.com/go/hpsim).

Resource Paqs

Resource Paqs are operating system-specific packages of tools, utilities, and information for HP servers
running certain Microsoft® or Novell operating systems. The Resource Paqs include utilities to monitor
performance, software drivers, customer support information, and white papers on the latest server
integration information. Refer to the Enterprise Partnerships website
(http://h18000.www1.hp.com/partners), select Microsoft or Novell, depending on the operating
system, and follow the link to the appropriate Resource Paq.

ProLiant Support Packs

PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
(http://h18000.www1.hp.com/products/servers/management/psp.html).

Operating system version support

Refer to the operating system support matrix (http://www.hp.com/go/supportos).

SoftPaqs

SoftPaqs are software utilities (such as diagnostics and configuration utilities), software upgrades,
ROMPaqs (firmware upgrades), and fixes that resolve software problems or provide workarounds. Refer
to the Software and Drivers Download website (http://h18007.www1.hp.com/support/files/server).

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website
(http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html).
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