Memory-Related Port 85 Codes - HP ProLight Server Troubleshooting Manual

IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
To troubleshoot processor-related error codes:
Bring the server to base configuration by removing all components that are not required by the
1.
server to complete POST. This process can include removing all:
Expansion boards
Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not
function properly.
PPMs, except the PPM installed in slot 1
DIMMs, except the first bank
Hard drives
Peripheral devices
Reseat the processor in socket 1.
2.
Reseat the remaining processors, rebooting after each installation to identify any failed processors.
3.
IMPORTANT: Populate the processors in the following order: 1, 2, 4, 3.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is
missing.
Replace the processor in socket 1.
4.
Replace the processor board, if applicable.
5.
Replace the system board.
6.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number
through RBSU ("Re-entering the server serial number and product

Memory-related port 85 codes

Memory-related port 85 codes display in the format 4xh.
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
To troubleshoot memory-related error codes:
Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
1.
Bring the server to base configuration by removing all components that are not required by the
2.
server to complete POST. This process can include removing all:
Expansion boards
Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not
function properly.
PPMs, except the PPM installed in slot 1
DIMMs, except the first bank
Hard drives
Peripheral devices
ID" on page 57).
Error messages 132