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Honeywell HEGSA002 User Manual User Manual

Honeywell HEGSA002 User Manual User Manual

Ultrakey controller
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518750-2960 - October 2004 – Rev. F
HEGSA002
ULTRAKey Controller
User Manual
User Manual
User Manual
User Manual
HEMU001007

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Summary of Contents for Honeywell HEGSA002

  • Page 1 HEGSA002 ULTRAKey Controller User Manual User Manual User Manual User Manual 518750-2960 - October 2004 – Rev. F HEMU001007...
  • Page 2 February 2002 Configuration Menu Deleted reference to models KEGSA004, KEGSA006, and KEGSA008, revised references to RD530 to KEGS5300; changed startup screen from Ultrak logo to Honeywell logo Rev E December 2003 (PCN 1486); added default keycode commands 143-145; revised the Hard Key/func menu; revised config user menu;...

  • Page 3: Fcc Compliance Statement

    COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. HONEYWELL VIDEO SYSTEMS SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

  • Page 4: Declaration Of Conformity

    Declaration Of Conformity Honeywell International Inc. 165 Eileen Way P.O. Box 9035 Syosset, NY 11791, U.S.A. declare that our product(s): Model number(s): HEGSA002 Type of equipment: CCTV Controller are in conformity with the following standards: EMC directive, 89/336/EEC EN 61000-6-4:2001 Emissions standard and EN50130-4:1995+A1:1998 Immunity...

  • Page 5: Important Safeguards

    IMPORTANT SAFEGUARDS READ INSTRUCTIONS – All safety and operating instructions should be read before the unit is operated. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future reference. HEED WARNINGS – All warnings on the unit and in the operating instructions should be adhered FOLLOW INSTRUCTIONS –...
  • Page 6 IMPORTANT SAFEGUARDS, CONTINUED OVERLOADING – Do not overload outlets and extension cords as this can result in a risk of fire or electric shock. POWER-CORD PROTECTION – Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the monitor.
  • Page 7 IMPORTANT SAFEGUARDS, CONTINUED WALL OR CEILING MOUNTING – The product should be mounted to a wall or ceiling only as recommended by the manufacturer 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 8: Explanation Of Graphical Symbols

    EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 9 GLOSSARY TERM DEFINITION ULTRAKey MAX-1000 keyboard with LCD touch screen. Model number HEGSA002. Soft Keys Keys programmed on an LCD touch screen menu. Hard Keys Keys with physical buttons. MAX1000 MAX-1000 CCTV Management System. MXAT200 MAX-1000 Control computer. Menu A menu defined on the ULTRAKey LCD touch screen.
  • Page 10 NOTES: 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 11: Table Of Contents

    3.5.9.2 Download Data to ULTRAKey (Receive Any File) ..........49 3.5.10 General Info........................50 ALPHANUMERIC ENTRY MODE ....................51 SECTION 4: MAINTENANCE .......................53 PREVENTIVE MAINTENANCE ....................53 TROUBLESHOOTING .........................53 4.2.1 Booting with Default Configuration Parameters .............53 RETURNING EQUIPMENT TO HONEYWELL VIDEO SYSTEMS..........54 518750-2960 HEMU001007 Rev. F 10/15/04...
  • Page 12 TABLE OF CONTENTS, CONTINUED APPENDIX A: KEY CODES........................55 MX14 CONTROLLER AND MXSYS04 SUBRACK WITH AN MX128E CONTROLLER CARD ..55 LIST OF FIGURES Figure 1: Front View .............................1 Figure 2: Rear View ............................3 Figure 3: Interface Box for Extending Distance Between ULTRAKey and MAX-1000 MXAT200....4 Figure 4: Interface Box for Connecting to MXAT200 with DB-15 Connector ..........4 LIST OF TABLES Table 1: Index For MAX-1000 Key Codes ....................10...
  • Page 13 PURCHASE INFORMATION Date Purchased: Serial Number: Location Installed: 518750-2960 xiii HEMU001007 Rev. F 10/15/04...
  • Page 14 NOTES: 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 15: Section 1: Introduction

    SECTION 1: INTRODUCTION PRODUCT DESCRIPTION The ULTRAKey is an operator interface device that connects to the MAX-1000 MXAT200 controller. The ULTRAKey is a user-friendly touch screen interface for controlling cameras, monitors, switchers, VCRs, etc. The interface has the capability of providing a descriptive touch screen soft key for each camera configured in the system.
  • Page 16 1.2 HARDWARE FEATURES, CONTINUED Hard keys are provided for sending keystroke commands to the MXAT200 controller or selecting menus on the LCD display. The function keys can be programmed using the touch screen. Numeric Keypad – the numeric keypad is used to enter numbers in programming screens and entering camera numbers, monitor numbers, and other device numbers.

  • Page 17: Section 2: Installation

    Ethernet Connection AT Keyboard Figure 2: Rear View Power Supply – Model HEGSA002 is provided with a U.S. power cord, part number 849518-0261 An AT-keyboard can be connected to the keyboard port. The AT-keyboard can be used for entering alphanumeric text in the configuration menus.

  • Page 18: Figure 3: Interface Box For Extending Distance Between Ultrakey And Max-1000 Mxat200

    2.1 CONNECTIONS, CONTINUED Figure 3: Interface Box for Extending Distance Between ULTRAKey and MAX-1000 MXAT200 NOTE: The interface box can also be used if the ULTRAKey is interfacing to an MAX- 1000 RDAT200 controller that requires a DB-15 connector. Plug one end of the coiled cable into COM2 (RS232) on the ULTRAKey and the other end into one of the RJ-11 jacks on the interface box.
  • Page 19 2.1 CONNECTIONS, CONTINUED The COM3 (DB-9 Male) RS-232 Port connects to a PC serial port for downloading and uploading the ULTRAKey firmware and databases. The cable, part number 849518- 0401, for connection between the ULTRAKey and a PC is provided. Refer to paragraphs 3.5.8 and 3.5.9.
  • Page 20 NOTES: 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 21: Section 3: Setup And Operation

    NOTE: Booting the firmware can take up to 30 seconds. After the firmware has booted, the Honeywell logo is displayed on the LCD screen for 2 seconds. If the LCD screen is not touched during this interval, it automatically enters the RUN mode. If you touch the display, it enters the Configuration mode.

  • Page 22: Run Mode

    ALT + CLR + FUNC (all hard keys) RUN MODE The first default user screen (after the Honeywell logo) in RUN mode is shown below. The LCD displays ULTRAKey OFF-LINE in the status box at the top of the screen until communication is sent to the MAX1000 controller or received from the MAX1000 controller.
  • Page 23 3.4 RUN MODE, CONTINUED To view the second page of the startup screen, press the More soft key The soft keys in the default menus send MAX1000 key code commands or call up another menu depending on how they are programmed.

  • Page 24: Table 1: Index For Max-1000 Key Codes

    3.4 RUN MODE, CONTINUED Soft Key: MAX-1000 Setup Soft Key: Dome Setup Tables 1 and 2 show the default MAX-1000 key code commands. Table 1 is a general index. Table 2 is a listing of the defined key code commands. Table 1: Index For MAX-1000 Key Codes 1 - 199...
  • Page 25 3.4 RUN MODE, CONTINUED Table 2: Default MAX-1000 Key Code Commands Key Code Function Key Code Function Alarm Acknowledge 33-36 Scan Group 13 Halt Group 14 Pause Group 15 Group 16 Group 1 Max Menu Group 2 Group 3 Group 4 Full Alarm Clear Multi screen...
  • Page 26 TABLE 2: Default MAX-1000 Key Code Commands, Continued Key Code Function Key Code Function Keypad key 4 PAN RIGHT Keypad key 5 SCROLL UP Keypad key 6 SCROLL DOWN DOWN arrow Keypad key 7 JOG 1 RIGHT Keypad key 8 JOG 1 LEFT Keypad key 9 SHUTTLE 1 RIGHT...

  • Page 27: Table 2: Default Max-1000 Key Code Commands

    3.4 RUN MODE, CONTINUED TABLE 2: DEFAULT MAX-1000 KEY CODE COMMANDS, CONTINUED Key Code Function Key Code Function Mux menu Quad menu RapidDome Man Color RapidDome Auto Focus RapidDome Auto Flip 146-199 200-299 ASSIGNABLE Table 3 defines the default programming for the ULTRAKey hard keys. The keys can be reprogrammed in the configuration mode.
  • Page 28 3.4 RUN MODE, CONTINUED TABLE 3: ULTRAKEY HARD KEY FUNCTIONS, CONTINUED HARD KEY Key Code Menu PAUSE REVIEW Review FOCUS - IRIS - PRINT Print ALARM ACK Alarm RIGHT ARROW LEFT ARROW ENTER CLEAR  518750-2960 HEMU001007 Rev. F 10/15/04...
  • Page 29 3.4 RUN MODE, CONTINUED The following default menus are programmed for the ULTRAKey hard keys. The menus for the hard keys can be reprogrammed in the configuration mode. Hard Key: alarm ack Hard key: dub Hard key: print 518750-2960 HEMU001007 Rev.
  • Page 30 3.4 RUN MODE, CONTINUED Hard Key: review Hard Key: func Hard Key: func 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 31: Selection Numbers

    3.4 RUN MODE, CONTINUED Hard Key: VCR (recorder) Hard Key: MUX 3.4.1 Selection Numbers For all CCTV keyboard operations, an associated numeric entry is required to select and control devices in the system. For example, when selecting a camera, the camera number must be entered on the numeric keypad.

  • Page 32: Selecting A Monitor

    3.4 RUN MODE, CONTINUED 3.4.2 Selecting a monitor To change the current picture on a video display monitor, a monitor must first be selected. Press the Mon key followed by the desired monitor number. Example: Select monitor 3 (in a system with 10 monitors). Enter NOTE: This example assumes the monitor icon button is programmed to execute key code 61 (Monitor Select).

  • Page 33: Controlling A Ptz Camera

    3.4 RUN MODE, CONTINUED 3.4.4 Controlling a PTZ camera To operate a PTZ camera, you must meet the following criteria: 1. A monitor must be selected; 2. The monitor must be displaying the PTZ camera; 3. The camera must have PTZ capability PAN LEFT Push (and hold) the joystick toward the left.

  • Page 34: Programming A Preshot (View)

    3.4 RUN MODE, CONTINUED 3.4.5 Programming a PreShot (View) NOTE: Access to programming PTZ preset positions may be denied to some operators. To program a camera VIEW (PTZ position), you must meet the following criteria: 1. A monitor must currently be selected; 2.

  • Page 35: Config Mode

    CONFIG MODE To access the CONFIG mode from the RUN mode, press alt+Home to reboot the controller. Touch the Honeywell logo to enter the Configuration mode. Press the Configure soft key to access the configuration menu. To enter the configuration mode, the user must first enter a valid password and press Enter.

  • Page 36: Hardware Configuration

    3.5 CONFIG MODE, CONTINUED 3.5.1 Hardware Configuration Press the Hardware Config soft key to access the hardware configuration options. +Contrast = 29 - press this soft key to increase the contrast of the LCD display. - Contrast = 29 – press this soft key to decrease the contrast of the LCD display.
  • Page 37 3.5 CONFIG MODE, CONTINUED Keyboard Addr = 1 – press this soft key to change the address of the ULTRAKey. Each keyboard in the system must have a unique address between 1 and 99 corresponding to the keyboard address as defined in the SETMAX program.

  • Page 38: Table 4. Com Port Available Settings

    3.5 CONFIG MODE, CONTINUED Table 4. COM Port Available Settings Soft Key COM 1 & COM 2 COM 3 Available Settings Available Settings Type RD530 Debug None File Trans None Parity Even Even None None Baud Rate 9600 9600 19200 19200 38400 38400...
  • Page 39 3.5 CONFIG MODE, CONTINUED When you press the Ethernet soft key, the following screen is displayed: CAUTION: Contact Your Network Administrator Before Changing Network ID Settings. Incompatible IP Settings Can Be Detrimental To The Operation Of Your Network. To change the IP Address, Subnet Mask, Default Gateway, and Sys. Cntl. (System Controller) IP Address to match your existing network settings, press the corresponding soft key for each setting.
  • Page 40 3.5 CONFIG MODE, CONTINUED Press the YES soft key to save the settings or press NO to exit the port settings menu. If you press YES, the message DATA SAVED is displayed. Joystick Res=High – press this soft key to change the joystick (pan and tilt functions) resolution to high or low.

  • Page 41: Manage Users

    3.5 CONFIG MODE, CONTINUED 3.5.2 Manage Users Press the Manage Users soft key to add users, delete users, or change user privileges or password. The programming soft keys are the six buttons on the left side. The programmed users are displayed in the two right columns.
  • Page 42 3.5 CONFIG MODE, CONTINUED 1. Enter the Users privilege level by pressing the appropriate soft key. User allows the operator full control and programming capabilities less Manage Users capability. Lead allows the operator full control and programming capabilities less Manage Users capability.

  • Page 43: Config Hard Keys

    3.5 CONFIG MODE, CONTINUED Change Password – Press the User’s soft key (the User key should be outlined), then press the Change Password soft key. The message, “Are you sure you want to change the password for User ID?”, is displayed. Answer Yes or No. If you answer No, you exit the change password menu.
  • Page 44 3.5 CONFIG MODE, CONTINUED a. Select a keystroke command for step #1. If there are keystroke commands listed, you can select from the listing by highlighting the Key# and Key Name. To view more of the listing, press the soft up and down arrow keys or the soft Pg Up and Pg Dn keys. To go to a specific key # in the list, press the Goto Key# soft key.
  • Page 45 3.5 CONFIG MODE, CONTINUED c. To add a keystroke command to the listing, press the New Key soft key. Enter the keystroke command number (1-999). NOTE: The keystroke command numbers must correspond to the commands programmed in the MXAT200 controller using the SETMAX program.
  • Page 46 3.5 CONFIG MODE, CONTINUED a. If there are Menus listed, you can select from the listing by highlighting the Menu Name. To view more of the listing, press the soft up and down arrow keys or the soft Pg Up and Pg Dn keys. When the menu is highlighted, press the Select Action soft key, then the OK soft key.

  • Page 47: Check Hardware

    3.5 CONFIG MODE, CONTINUED 5. To edit a menu, press the Edit Menu soft key. Refer to paragraph 3.5.5 for programming a menu. 6. Press the OK soft key to save programming. Press the Cancel soft key to exit programming without saving. 7.

  • Page 48: Config User Menus

    3.5 CONFIG MODE, CONTINUED 3.5.5 Config User Menus Press the Config User Menus from the Configuration screen to add, delete, or edit soft keys. The following is an example of a Startup Menu. Your startup menu may vary, i.e. you may have a custom screen or no soft keys defined other than the Home, Back, and Status Box.
  • Page 49 3.5 CONFIG MODE, CONTINUED In the status box, the Menu name where the soft key resides is displayed and the location of the soft key within the menu is displayed a. The button size can be one, two, or three button widths (providing there is blank space next to the soft key on the display).
  • Page 50 3.5 CONFIG MODE, CONTINUED Select a keystroke command for step #1. If there are keystroke commands listed, you can select from the listing by highlighting the Key# and Key Name. To view more of the listing, press the soft up and down arrow keys or the soft Pg Up and Pg Dn keys.
  • Page 51 3.5 CONFIG MODE, CONTINUED To add a keystroke command to the listing, press the New Key soft key. Enter the keystroke command number (1-999). Note: The keystroke command numbers must correspond to the commands programmed in the MXAT200 controller using the SETMAX program.
  • Page 52 3.5 CONFIG MODE, CONTINUED To add a new menu to the listing, press the New Menu soft key. Enter the name of the new menu. Use the soft up and down arrow keys or the jogs to view more characters. You can also use an AT-keyboard for entering characters or the numeric keypad on the ULTRAKey for entering numbers.

  • Page 53: Select Language

    3.5 CONFIG MODE, CONTINUED 3.5.6 Select Language The Select Language soft key is for future use. If you press the Select Language soft key, the following message is displayed. The message disappears after 2 seconds 3.5.7 Load Defaults To load the factory set defaults, press the Load Defaults soft key in the CONFIGURATION menu.

  • Page 54: Download Firmware

    3.5 CONFIG MODE, CONTINUED 3.5.8 Download Firmware The firmware can be downloaded from a PC to the ULTRAKey. The PC must be connected to the ULTRAKey on COM 3 (RS-232 DB-9). The PC must have the file transfer software loaded. The communication settings of the port on the PC must be the same as the communication settings of COM 3 on the ULTRAKey.
  • Page 55 3.5 CONFIG MODE, CONTINUED 4. Left click on Settings or press Alt+S on the PC keyboard. Left click on Port or press P on the PC keyboard. 5. Left click on TARGET to define the communication settings for the PC serial port connected to the ULTRAKey.
  • Page 56 3.5 CONFIG MODE, CONTINUED 6. Left click on Settings or press Alt+S on the PC keyboard. Left click on Select Device. a. Select ULTRAKey by pointing to the radio button beside ULTRAKey. When selected, it should appear as shown above. b.
  • Page 57 3.5 CONFIG MODE, CONTINUED 8. Left click on File or press Alt+F on the PC keyboard. Left click on File Transfer. There are two files that must be downloaded; the operating system and the application software. The two files are: Operating System = rom.vxWorks.bin Application Software = rom.appl.bin WARNING: Both Files Must Be Downloaded Prior To...

  • Page 58: Uploading/Downloading Data Files And Custom Settings

    3.5 CONFIG MODE, CONTINUED 10. Left click on Download File in the PC file transfer window. A counter to show the file transfer is displayed in the PC window. If you downloaded the operating system file (rom.vxWorks.bin), the message, “Download of RTOS firmware complete”, is displayed on the ULTRAKey when the download is complete.
  • Page 59 3.5 CONFIG MODE, CONTINUED 2. Press the Upload Download soft key in the CONFIGURATION menu on the ULTRAKey. 3. Run the file transfer software on your PC. The file transfer software is located on the 3-1/2” floppy disk in the zip lock bag provided with the unit. The file name is filexfer.exe.
  • Page 60 3.5 CONFIG MODE, CONTINUED 5. Left click on Settings or press Alt+S on the PC keyboard. Left click on Port or press P on the PC keyboard. 6. Left click on TARGET to define the communication settings for the COM port. The settings must match the communication settings for COM3 in the ULTRAKey.

  • Page 61: Upload Data (Send File) From Ultrakey

    3.5 CONFIG MODE, CONTINUED 7. Left click on Settings or press Alt+S on the PC keyboard. Left click on Select Device. a. Select ULTRAKey by pointing to the radio button beside ULTRAKey. When selected, it should appear as shown above b.
  • Page 62 3.5 CONFIG MODE, CONTINUED 3. Highlight the data type or All Data in the Send and Receive menu on the ULTRAKey display using the soft up and down arrow keys. 4. Press the Send File soft key on the ULTRAKey display. A message is displayed stating you have chosen to send file xxxxx.dat.

  • Page 63: Download Data To Ultrakey (Receive Any File)

    3.5 CONFIG MODE, CONTINUED 3.5.9.2 Download Data to ULTRAKey (Receive Any File) Perform the following procedures to download a file from a PC to the ULTRAKey. 1. Perform steps 1 through 7 in paragraph 3.5.9. 2. Left click on Settings, then left click on Select Path.

  • Page 64: General Info

    3.5 CONFIG MODE, CONTINUED 3.5.10 General Info The General Info soft key displays the unit’s MAC Address, the RTOS flash bank and the firmware number and revision level, the Appl flash bank and the firmware number and revision level . This screen is for information only and cannot be edited. The following illustration is an example of the General Info display.

  • Page 65: Alphanumeric Entry Mode

    Alphanumeric Entry Mode The alphanumeric entry mode is used for setup purposes when the ULTRAKey interfaces to a MX14 controller or MXSYS04 subrack with a MX128E controller card. The alphanumeric entry mode is used to setup the MX14 controller or MX128E controller card and peripheral devices connected to them.
  • Page 66 NOTES: 518750-2960 HEMU001007 Rev. F 10/15/04...

  • Page 67: Section 4: Maintenance

    SECTION 4: MAINTENANCE PREVENTIVE MAINTENANCE Use of preventive maintenance allows detection and correction of minor faults before they become serious enough to cause equipment failure. As a result, major repairs can be avoided, and the equipment can be maintained in an operable condition with a minimum of maintenance.

  • Page 68: Returning Equipment To Honeywell Video Systems

    RETURNING EQUIPMENT TO HONEYWELL VIDEO SYSTEMS Any equipment returned to Honeywell for warranty or service repair must have an Authorization to Return Material (RMA) number prior to its return for repair. The RMA# must appear on all shipping containers and enclosed paperwork. Contact:...

  • Page 69: Appendix A: Key Codes

    APPENDIX A: KEY CODES MX14 CONTROLLER AND MXSYS04 SUBRACK with aN MX128E CONTROLLER CARD The following key code ranges have been defined for the MX14 controller and MXSYS04 subrack with a MX128E controller card. Range Function 1-141 ULTRAKey Defaults 200-249 Multiplexer command strings 250-258 Multiplexer select strings...
  • Page 70 A.1 MX14 CONTROLLER AND MXSYS04 SUBRACK WITH AN MX128E CONTROLLER CARD, CONTINUED ULTRAKey Alphanumeric ULTRAKey Alphanumeric Entry Mode Key Codes Entry Mode Key Codes Key code Character Key code Character SPACE " & < > 518750-2960 HEMU001007 Rev. F 10/15/04...
  • Page 71 A.1 MX14 CONTROLLER AND MXSYS04 SUBRACK WITH AN MX128E CONTROLLER CARD, CONTINUED ULTRAKey Alphanumeric ULTRAKey Alphanumeric Entry Mode Key Codes Entry Mode Key Codes Key code Character Key code Character Up Arrow Down Arrow Left Arrow Right Arrow Home Insert Delete Pg Down Pg Up...
  • Page 72 A.1 MX14 CONTROLLER AND MXSYS04 SUBRACK WITH AN MX128E CONTROLLER CARD, CONTINUED ULTRAKey Alphanumeric ULTRAKey Alphanumeric Entry Mode Key Codes Entry Mode Key Codes Key code Character Key code Character SF12 SF10 SF11 Exit Programming 518750-2960 HEMU001007 Rev. F 10/15/04...
  • Page 73 Notes: 518750-2960 HEMU001007 Rev. F 10/15/04...
  • Page 74 All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell Video Systems. The information in this publication is believed to be accurate in all respects. However, Honeywell Video Systems cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.

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