Ip Network Connection Problems - 3Com 3C840 User Manual

IP Network
Connection
Problems
Symptom Possible Cause
Accessing remote The SDSL settings
information is slower indicate that a slower
than expected. baud rate than
expected was
negotiated for the
downstream traffic.
Symptom Possible Cause
Remote IP network is LAN or WAN
not responding (ex., connection problem.
to PINGs or the web
browser connection
requests).
IP Forwarding is turned
off.
PC or workstation does
not have the
OfficeConnect Remote
840 listed as a gateway.

IP Network Connection Problems

Correction Action
Reset the SDSL link to cause
re-negotiation through one of the
following steps:
If the OfficeConnect Remote
I
840 is accessible, disconnect the
SDSL line for a few seconds.
Save the current configuration
I
and reboot.
If a faster connection was not
negotiated, contact your service
provider. They may able to check
the physical connection for excess
noise which may be the reason the
negotiated numbers are low.
Corrective Action
See "LAN Connection
"WAN Connection
"General Network Connection
Problems".
From the OfficeConnect Remote
840 Manager home page, access
the Global > IP > IP Settings screen.
Ensure that IP Forwarding is
enabled.
Reconfigure the PC or workstation
to use the OfficeConnect Remote
840's IP LAN address as its
gateway.
13-9
Problems",
Problems", and