3Com 3C840 User Manual page 152

13-4 C 13: T
HAPTER ROUBLESHOOTING
Symptom
Your Web browser
does not find the
OfficeConnect Remote
840 using its LAN IP
address.
Possible Causes Corrective Action
The workstation does If the workstation is supposed to
not have an IP learn its address from the
address. OfficeConnect Remote 840, check
that the unit is set up in DHCP
Smart Mode. If not, set to DHCP
Smart Mode and reset.
If the workstation was booted
before the OfficeConnect Remote
840, reboot the workstation now. If
the workstation is supposed to have
a specified address, configure the
workstation and run IP Wizard
again.
There is a LAN See
connection problem.
The OfficeConnect Either:
Remote 840 and the
1 Set up a workstation to be on
workstation are
attached to the same
LAN, but not
assigned IP addresses
from the same
subnetwork.
2 Use CLI to add an IP network
3 Use the factory reset button on
The OfficeConnect Use the factory reset button on the
Remote 840 address back of the 840 to delete the
was entered configuration. for an unconfigured
incorrectly when the unit, use the IP Wizard to reassign a
IP Wizard was used. new IP address. For a unit using
DHCP Smart Mode, connect using
the IP Address 192.168.200.254.
"LAN Connection Problems".
the same IP subnet as the
OfficeConnect Remote 840.
Then connect and use the
OfficeConnect Remote 840
Manager.
over the Ethernet interface using
an IP address from the same
subnet as the workstation. Then
connect and use the
OfficeConnect Remote 840
Manager.
the back of the 840 to delete
the configuration. For an
unconfigured unit, use the IP
Wizard to reassign a new IP
address. For a unit using DHCP
Smart Mode, connect using the
IP Address 192.168.200.254.