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Problem
Message "No
The channel is scrambled.
rights" or "Pay
TV channel"
Not possible
Batteries are exhausted/wrongly
to control the
inserted.
receiver with
Receiver powered or switched off.
the remote
Remote not aimed correctly.
control
IR sensor obstructed/disturbed.
The IR sensor is covered up by
some object (obstacle between
RCU and receiver).
The receiver is switched off.
Forgot your
PIN code
The USB
Wrong formatted.
storage device
is not working
Bigger sized HDD connected.
properly.
USB 1.1/3.0 device connected.
The external
Power consumption is too high.
USB HDD does
not start.
No recording
Some events can be broadcasted
possible/5 6
with content protection or other
not working
restrictions, due to this reason you
may not be able to perform the
desired action.
22
Possible reason
Remedy
Either you have tuned to a channel which
is not part of your subscription or you have
not been patient enough to wait until the
channel of your basic subscription has
opened. If the problem persists, please
contact the support of your service
provider. Support contact information can
be found in the enclosed brochure.
Replace the batteries/check the correct
polarity.
Plug in/turn on the receiver.
Point your remote towards the front panel.
Check for obstructions, other possible
influence.
Remove obstacles between RCU and
receiver.
Turn the receiver ON.
Consult your locaal dealer/support.
Format USB device by receiver in menu
Records > Format.
Bigger size HDD or HDDs with more
partitions might need longer time to be
detected.
The receiver might not properly work with
such an USB device
Connect an extra power supply adapter
to your USB HDD device (max. supported
5V/500mA) .
Legal restrictions for audio and video
content are determined by law.
PART 2 • English
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