Problems Using The Max 410/420/430 - Net2Phone MAX 410 User Manual

Net2Phone MAX 410/420/430 User Guide
A. 4

Problems using the MAX 410/420/430

When I attempt to make a call, I hear a fast busy signal.
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Click the Show Log Messages link to access the Current System Log Messages page
(Section 4.7.2). Then check to see if 00 REL DM_NOT_SPECIFIED is displayed. This
would indicate that the doorman servers cannot be found. Make sure that the DNS server
IP parameter values (Section 4.1) are correct so that the doorman can be reached.
When I attempt to call into my Net2Phone MAX 410/420/430 from another unit via *72, I get
a busy signal.
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Make sure the account number you are calling from is valid and has a correct PIN.
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Make sure the account you are calling from has sufficient funds.
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Make sure you entered the correct number to be dialed.
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Make sure you entered *72 before the number.
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If the port you are calling is sharing an account number with other ports, make sure that
only the port you dialed is set to Login in the Account Information table. See Configuring
Accounts, Section 4.3 in this Guide.
When I attempt to make a call from either an FXS or FXO port, I get immediately
disconnected.
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Use the
functioning. The ping command is discussed in Section 2.3.2 of this Guide, Entering an
IP Address.
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Make sure that an account number has been entered for the port from which you are
calling, and that there are funds in the account. This topic is covered in Configuring
Accounts, Section 4.3 in this Guide.
ping command to determine that the MAX's connection to the LAN is
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Appendix A – Troubleshooting