Placing Calls; The Pound Key; Placing Calls To The Pstn; Max-To-Max Calling - Net2Phone MAX 410 User Manual

Net2Phone MAX 410/420/430 User Guide Net2Phone MAX 410/420/430 User Guide

5. Placing Calls

5.1 The Pound Key

The pound key (#) is used by the MAX to indicate the end of a dial string. If the pound key is omitted,
the MAX waits three seconds for additional input, then places the call. This delay is adjustable
through a HyperTerminal connection. For details, see Sections 10 and 11 in the MAX 410/420/430
Command Reference Guide.

5.2 Placing Calls to the PSTN

Placing calls to destinations within North America
Pick up the handset on a telephone connected to one of the MAX 420's ports and dial 1 + the area
code + the local number, followed by the # key. For example, if the area code is 212 and the local
number is 555-6791, you would dial 1 212 5556971 #.
Placing international calls
Pick up the handset and dial 011 + the country code + the city code + the local number, followed by
the # key. For example, if the country code is 9, the city code is 81 and the local number is 223-4567,
you would dial 011 9 81 2234567 #.

5.3 MAX-to-MAX Calling

5.3.1 Calling a MAX 420's FXS port from another MAX

We will imagine that you are calling from a telephone connected to your MAX's FXS port in New
York City to a telephone connected to a MAX's FXS port in Los Angeles. The account number
assigned to the remote MAX's port is 1234567890.
*
1. Dial
2. The telephone attached to the port in Los Angeles rings.

5.3.2 Calling a MAX 410's FXO port from another MAX

Let us imagine that you are planning a trip to England and you need to call Windsor Castle's 24
hr. information line. To call from London, you would dial 0753 (the city code) + 831118 ( the local
number). To place the call directly from your PBX extension in your office in the US, you would
dial 011 01 753 831118 (omitting the 0 before the city code).
We will place the call as a MAX-to-MAX call, using the MAX 410 in your company's New York
City office and the MAX 410 in your company's London office.
Before we place the call, let us assume the following conditions.
On the New York City (local) MAX unit:
??
The New York City MAX's four FXO ports have been configured for MAX-to-MAX
calling and their MAX-to-MAX IVR setting is IVR Off.
??
Extension number 4000 on the PBX has been assigned to this group. The group is
configured on the PBX as a hunt group so that, when 4000 is dialed from an
extension on the PBX, the PBX connects the caller to the first available unoccupied
port on the MAX within the group.
On the London (remote) MAX unit:
??
The account number of the London unit is 1234567890.
??
The Welcome and Password option has been selected on that unit's MAX-to-MAX
IVR Config table.
72 1234567890 #.
Section 5 – Configuring Voice Messages
Page 39
Section 6 – Placing Calls