Placing Calls; The Pound Key; Placing Calls To Destinations Within North America / Placing International Calls; Max-To-Max Dialing - Net2Phone Max 410 Quick Start Manual

Net2Phone MAX 410 – Quick Start Guide

Placing Calls

The Pound Key

The pound key (#) is used to indicate the end of a dial string. If the pound key is
omitted, the system waits three seconds for additional input, then places the call.

Placing calls to destinations within North America / Placing international calls

Pick up the handset on a telephone connected to the PBX/KTS which one of the
MAX 410's ports are connected.
(FXO ports are configured for Remote Access IVR and IVR setting is "IVR off)
1. Dial the extension number for MAX 410's FXO port from your office PBX
extension. You hear an Internet dial tone.
2. For destinations within North America, dial 1 + the area code + the local number,
followed by the pound key. For example, if the area code is 212 and the local
number is 555-6791, you would dial 1 212 5556971 #.
3. For international calls, dial 011 + the country code + the city code + the number
to be dialed, followed by the pound key. For example, if the country code is 9,
the city code is 81 and the local number is 223-4567, you would dial
011 9 81 2234567 #.

MAX-to-MAX Dialing

Let us imagine that you are planning a trip to England and you need to call
Windsor Castle's 24 hr. information line. To call from London, you would dial 0753
(the city code) + 831118 ( the local number). To place the call directly from your
PBX extension in your office in the US, you would dial 011 01 753 831118
(omitting the 0 before the city code).
We will place the call as a MAX-to-MAX call, using the MAX 410 in your
company's New York City office and the MAX 410 in your company's London
office.
Before we place the call, let us assume the following conditions.
On the New York City (local) MAX unit:
•
The New York City MAX's four FXO ports have been configured for MAX-
to-MAX calling and their MAX-to-MAX IVR setting is IVR Off.
•
Extension number 4000 on the PBX has been assigned to this group. The
group is configured on the PBX as a hunt group so that, when 4000 is
dialed from an extension on the PBX, the PBX connects the caller to the
first available unoccupied port on the MAX within the group.
On the London (remote) MAX unit:
•
The account number of the London unit is 1234567890.
•
The Welcome and Password option has been selected on that unit's
MAX-to-MAX IVR Config table.
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Placing Calls