Lexmark MX6500E User Manual page 324

Troubleshooting
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the scanner control panel, navigate to:
> Reports > Print Fonts
2
Touch PCL Fonts or PostScript Fonts.
b
Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Step 2
a
Use a font that is supported by the printer or install the font that you
want to use on your computer. For more information, contact your
system support person.
b
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Yes No
Go to step 2. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
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