Solving Software Problems - HP EliteOne 800 G1 Maintenance & Service Manual

Solving software problems

Most software problems occur as a result of the following:
The application was not installed or configured correctly.
●
There is insufficient memory available to run the application.
●
There is a conflict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system, check
●
to be sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause
ROM issue - POST error has occurred.
Solution
Observe the beeps and LED lights on the front of the
computer. See Appendix A,
on page 179 to determine possible causes.
See the Worldwide Limited Warranty for terms and
conditions.
Solving software problems
POST error messages
163