Error Messages - VKI Technologies Eccellenza Café Operating Manual

Error Messages

MESSAGE DISPLAYED
Brewer Error
Brewer Home Error.
Press Start to find home
Button Error
Call Key Operator
Can Communic. Error
Change Printer Paper
Check Water Level
Probes
Cup Tray Overflow
Error
Expansion Board Error
Factory Data Error
CAUSE
An error has been
detected with the brewer.
The brewer is not in the
home or starting position.
An error has been
detected with one of the
selection buttons.
The cashbox in the
changer unit is full (more
than $220).
A communication error is
present between the
control board and
expansion board.
The paper roll is spent.
The water tank is
overfilling.
The cup tray on the front
of the door has overfilled.
An error has been
detected with the
expansion board.
The Factory Settings file
you are transferring is
corrupt.
March 3, 2014
Eccellenza Café – Operating Manual
POSSIBLE REMEDIES
•
Verify the brewer motor wiring.
•
The brewer may be jammed. Repair
or replace the brewer.
•
The brewer motor may be jammed.
Repair or replace the brewer motor.
•
Press the " " button to cycle the
START
brewer.
•
The home switch may be defective
or needs to be re-adjusted or cleaned.
•
An electrical connection to the
brewer home switch is faulty.
•
The brewer brake may not be
working properly. Clean the brake or
replace the brewer motor.
•
A selection button may be stuck in
the pressed position. Try to loosen the
jammed button.
•
Empty the cashbox and reset the
Key Operator message.
•
Verify wiring connections to the
expansion board, control board, LCD
display and button boards.
•
The expansion board may need to
be replaced.
•
Replace the paper roll.
•
Clean the water level probes.
•
The water temperature may be too
high – lower the temperature.
•
Inlet valve may be leaking – replace
inlet valve.
•
Remove and empty the contents of
the cup tray.
•
Verify the wiring connections to the
expansion display.
•
Replace the expansion board.
•
Get an updated Factory Settings file.
83