Section 3 - Error And Reminder Messages - VKI Technologies Eccellenza touch Service Manual

Error and Reminder Messages
Main Screen
Message Displayed
Backend Services Unreachable. Trying
to reconnect...
• System Starting
• Waiting for initialization
• System initialization
• System update
• Warming up
• Machine warming up
• System Ready
• Brewing in progress
• Water filling
• Brewer reinitialization
Power Saving Mode
Powder #1 (#2, #3) low level. Fill
powder container #1 (#2, #3)
Empty waste bin and cup stand
Automatic brewer (or powder system)
rinse. Insert an empty container
under spout and press <Start>.
Overflow detected. Remove and
empty cup stand and drip tray.
Verify water connection and feed
Please reinsert waste bin
Water Safety Level. Water level has
reached the level safety probes.
Interrupted vend. Insert an empty
container under spout and press
Start.
VKI Publication #100309-001
Condition
The connection was lost.
These are all regular operation
messages.
The machine is currently in Power
Saving mode.
The powder level for the indentified
container (#1, #2 or #3) is low.
The waste bin is full.
The automatic rinse cycle for the
brewer or for the powder system has
been triggered.
An overflow has been detected.
The water tank is taking too long to fill.
The waste bin is not installed.
The water tank has overfilled.
The vend was interrupted and the
cycle did not finish.
S
E C T I O N
Action(s) Required
Will reconnect automatically.
These messages will clear themselves
automatically.
The machine will exit Power Saving
mode at its preset wake time.
Refill the powder container(s).
Note: the message may continue to
appear for a few vends after refilling -
this is normal and it will clear.
Empty the contents of both the waste
bin and the cup stand.
Place an empty, leak proof container
under the pour spouts area, and then
press <Start> to begin the rinse cycle.
Remove the cup stand and floor liner
and empty their contents.
Check the main water source, as well as
the hoses going to the machine inlet
valve for leaks or blockages.
Install the waste bin. If message
persists, check the waste bin sensor.
Drain some water from the tank. If this
persists, clean the level probes.
Place a cup under the pour spouts and
press the <Start> button. Any liquid still
in the system will drain into the cup.
Eccellenza Touch
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