Canon iX7000 Series On-Screen Manual page 391

Paper Is Jammed in the Paper Output Slot or the Rear Tray
(A) Do not touch the orange roller (transport roller).
3.
Pull the paper out slowly.
If it is not easy to remove the jammed paper out, remove the paper from the Rear Cover slowly.
4.
Close the Rear Cover.
5.
Reload the paper, and press the RESUME/CANCEL button on the printer.
Set the Paper Guide correctly when printing from the Rear Tray. The paper may not feed properly if
the Paper Guide is not set correctly.
If you turned off the printer in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the correct paper and are loading it
correctly.
Loading Paper
A5 sized paper is suited to printing documents consisting mainly of text. We do not recommend
using such paper to print documents with photos or graphics, since the printout may curl and
cause paper exit jams.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues
Page 391 of 468 pages