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No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Check the status of ink tanks. Replace the ink tank if the ink
has run out.
Routine Maintenance
Check 3: Print the Nozzle Check Pattern and perform any necessary
maintenance operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to
Routine Maintenance
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer
and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
Contact the service center.
Check 4: When using paper with one printable surface, make sure that
the paper is loaded with the printable side facing up.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check 5: Is automatic ink quality maintenance enabled?
If automatic ink quality maintenance is disabled, ink in one or more ink tanks may separate,
resulting in uneven density. Enable automatic ink quality maintenance by using the printer driver.
1.
Make sure that the printer is turned on.
2.
Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
3.
Click the Maintenance tab and then Custom Settings.
4.
Select the Execute ink quality maintenance automatically check box, then click
Send.
5.
Confirm the message and click OK.
1.
Make sure that the printer is turned on.
2.
Open the Canon IJ Printer Utility.
for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
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