Step 2: Installing The Mis Server Software - Panasonic DBS-576 Reference Manual
Section 525 automatic call distribution (acd), management information systems (mis)
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- Technical manual (664 pages) ,
- Manual (362 pages) ,
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Chapter 3. Installation
5. For the first few seconds while Microsoft's DAO installer software is
6. MIS Configuration dialog:
7. At the end of the installation process you will be prompted to restart the
Step 2: Installing the MIS Server Software
On the Windows NT Host PC,
1. Log-in to the Host PC using an Administrative account (name and
2. Insert the ACD Viewer CD-ROM in the Host PC. The Panasonic
3. Click MIS Server.
4. Install shield will display a series of dialog boxes.
5. MIS Configuration dialog:
3-4
b. License Agreement dialog – Please read and acknowledge the license
agreement
c. Choose Destination Location dialog – the default location for the
MIS Server
d. Application is in the SMD \ Mserver folder.
running there will be no progress reports. Once the DAO installation is
complete (about 30 seconds) the MIS Server installation will continue
and provide progress reports as files are loaded and updated.
Note: the default MIS COM port settings are MIS Baud = 9600 bps,
MIS Parity = None, and MIS Word Length = 8 bits. Do not change the
default settings.
a. Enter Serial Communications Port connected to the Phone System.
b. Verify that the remaining settings are correct (see Note).
PC. While restarting the PC is necessary, can install the MIS Server
application before rebooting.
password).
ACD Viewer / Report Manager window opens.
a. Welcome Dialog – Urges you to exit any open programs
b. License Agreement dialog – Please read and acknowledge the license
agreement
c. Choose Destination Location dialog – the default location for the
MIS Server
d. Application is in the SMD \ Mserver folder.
Note: the default MIS COM port settings are MIS Baud = 9600 bps,
MIS Parity = None, and MIS Word Length = 8 bits. Do not change the
default settings.
a. Enter Serial Communications Port connected to the Phone System.
b. Verify that the remaining settings are correct (see Note).
DBS 576/HD issued September 2001
Section 525 - ACD/MIS Reference
576/HD-50-525
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