Uninstalling The Mis Server Software; Stopping The Mis Server; Uninstalling Mis Server - Panasonic DBS-576 Reference Manual

Section 525 automatic call distribution (acd), management information systems (mis)
Hide thumbs Also See for DBS-576:
Table of Contents

Advertisement

Chapter 3. Installation

Uninstalling the MIS Server Software

Before uninstalling the MIS Server application, the MIS Service must be
stopped. Additionally, if Control Panel is open the MIS Server
Configuration applet is in use. Software modules that are running or in use
can not be uninstalled.

Stopping the MIS Server

1. Open the Control Panel Services dialog
2. Stop MIS Server service
3. Stop MIS Database Analysis service
4. Close Services dialog

Uninstalling MIS Server

1. Create a short cut on the Desk Top for Control Panel Add/Remove
2. Close Control Panel
3. Open the Add/Remove Programs short cut
4. Select MIS Server and Add/Remove button
3-8
Programs ICON
Note:
To prevent the accidental loss of customer data: removing the MIS
Server does not remove C:\SMD\Mserver folder or the customer
databases. To remove the customer databases simply delete the
C:\SMD folder and all of its contents. The MIS Server Service must
be stopped.
The MIS Server uninstaller does not remove Win NT Registry
settings making software upgrades easier. SMD Registry entries can
be found in:
HKEY_CURRENT_USER\SOFTWARE\Software Market
Development and
• HKEY_LOCAL_MACHINE\SOFTWARE\ Software Market
Development
DBS 576/HD issued September 2001
Section 525 - ACD/MIS Reference
576/HD-50-525

Advertisement

Table of Contents
loading

This manual is also suitable for:

Dbs 576hd

Table of Contents