Trunk Report - Panasonic DBS-576 Reference Manual
Section 525 automatic call distribution (acd), management information systems (mis)
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- Technical manual (664 pages) ,
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Chapter 6. Report Manager
Trunk Report
Trunk Report provides a clean and simple method to review activity of all
ACD Trunks. Trunks may be assigned text names for easy identification.
When running the Trunk Report, a temporary database for the report period
is created in the ACD Viewer\Report Manager host PC. Additional
information such as Group numbers and Agent ID's are available to those
that wish to modify the report template.
Figure 6.9 shows a typical Trunk Report.
Figure 6.9. Trunk Report
6-10
DBS 576/HD issued September 2001
Section 525 - ACD/MIS Reference
576/HD-50-525
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