Chapter 11 Troubleshooting - NETGEAR ProSafe FVS318N Reference Manual

Troubleshooting
11.
This chapter provides troubleshooting tips and information for the wireless VPN firewall. After
each problem description, instructions are provided to help you diagnose and solve the problem.
For the common problems listed, go to the section indicated.
• Is the wireless VPN firewall on?
Go to Basic Functioning
• Have I connected the wireless VPN firewall correctly?
Go to Basic Functioning
• I cannot access the wireless VPN firewall's web management interface.
Go to Troubleshoot the Web Management Interface
• A time-out occurs.
Go to When You Enter a URL or IP Address, a Time-Out Error Occurs
• I cannot access the Internet or the LAN.
Go to Troubleshoot the ISP Connection
• I have problems with the IPv6 connection.
Go to Troubleshooting the IPv6 Connection
• I have problems with the LAN connection.
Go to Troubleshoot a TCP/IP Network Using a Ping Utility
• I want to clear the configuration and start over again.
Go to Restore the Default Configuration and Password
• The date or time is not correct.
Go to Address Problems with Date and Time
• I need more information.
Go to Access the Knowledge Base and Documentation
on page 368.
on page 368.
on page 370.
on page 372
on page 377.
367
on page 369.
on page 370.
on page 375.
on page 376.
on page 378.
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