Troubleshooting Tips; Technical Support - NETGEAR FVS318N Installation Manual

FVS318N_IG.fm Page 2 Thursday, December 20, 2012 10:51 AM
2. Enter admin for the user name and password for the password, both in
lowercase letters, and click Login. The Router Status screen displays.
3. If you need to change settings, select Network Configuration, enter settings
for your network, and click Apply.
4. You can click Broadband Status in the upper right of the screen to display the
Connection Status screen.
5. If you are not connected, click Connect on the Connection Status screen to
connect to the network.
December 2012

Troubleshooting Tips

Make sure that the network settings of the computer are correct.
• Some cable modem ISPs require you to use the MAC address of the computer
registered on the ISP account. The VPN firewall automatically detects your
computer MAC address. If you are not using the computer registered with your
ISP, see the reference manual to manually enter the correct MAC address.

Technical Support

Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and
use it to register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the official NETGEAR support
resources.
You can get the reference manual online at http://downloadcenter.netgear.com
through a link in the product's user interface.
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
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respective holders. © NETGEAR, Inc. All rights reserved.
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