Troubleshooting; Smb; When You Cannot Communicate With The Printer - Xerox 4595 System Administration Manual

SMB

Troubleshooting

Cause
The computer and the machine
are using different protocols.
The machine and the computers
belong to different networks
(subnets).
The host name for the machine is
already in use.
X er o x 4 5 95 Co pi e r /P r i n te r S y s t em Ad m i ni s t r at i on G ui d e
9. Troubleshooting
This section describes the troubleshooting, notes and restrictions
when using SMB.
The possible causes, check points, and remedies for problems
when using SMB are as follows:

When you cannot communicate with the printer

Check point
From Windows Start, Search and
while searching for other
computers, Windows cannot find
Network Computer or the 4110
copier/printer.
From Windows Start, Search and
while searching for other
computers, Windows cannot find
Network Computer or the 4110
copier/printer.
Print out the Printer Settings List
to confirm if "Duplicate Host
Name" is printed in the SMB status
information.
Remedy
Configure the machine and each
computer to use the same SMB
operational protocol.
When the machine and the
computers are on different
networks, consult your network
administrator.
Use the CentreWare Internet
Services to change the host name
to a unique name, or initialize the
machine settings to the default
settings.
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