Hardware Installation Problems - Compaq AP200 Maintenance And Service Manual

4-14 Diagnostic Tools

Hardware Installation Problems

Problem
A new device is not recognized as part of the computer
system.
Table 4-7
Solutions for Hardware Installation Problems
Possible Solutions
The Computer Setup utility has not been run to configure the
new device. Run the Computer Setup utility.
When the system advised you of changes to the configuration,
you did not accept them. Restart the workstation and follow
the instructions for accepting the changes.
The system may not have automatically recognized the new
device. Run Computer Setup and identify the new device.
A Plug-and-Play board may not automatically configure when
added if the default configuration conflicts with other devices.
Use Computer Setup to deselect the automatic settings for the
board and choose a basic configuration that doesn't cause a
resource conflict.
The cables for the new external device are loose or the power
cables are unplugged. Check all cables.
The power switch for the new external device is not turned on.
Turn off the workstation, turn on the external device, then turn
on the workstation to integrate the new device.
If the drive is a secondary drive that has just been installed on
the same controller as the primary drive, verify that the
jumpers for both drives are set correctly.