No. Go to
step
2.
Turn off the computer and devices, disconnect them from their
2
electrical outlets, and wait 10 to 20 seconds.
Lay the computer on its right side.
3
Open the computer
4
Remove and install the diskette
5
Close the computer
6
Stand the computer upright.
7
Reconnect the computer and devices to their electrical outlets, and
8
turn them on.
Does the diskette-drive access light blink during the boot routine?
Yes. Go to the next question.
No.
Contact Dell
for technical assistance.
Does the computer display a drive error message?
Yes. See
"System
Messages" for an explanation of the message, and
then go to
step
9.
No. The problem is resolved.
Insert a bootable diskette into the diskette drive and reboot the
9
computer.
Does the drive boot the operating system?
Yes. The problem is probably resolved. If you continue to experience
trouble,
contact Dell
No.
Contact Dell
for technical assistance.
Hard Drive Problems
Basic Checks:
•
Check the
diagnostic lights
•
If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction.
technical assistance.
cover.
drive.
cover.
for technical assistance.
to see if the specific problem is identified.
Contact Dell
for
157
S o lv ing Pr o b le m s