Using Media Gateway 1000B - Avaya 1165E User Manual

Additional phone features
Table 14: Troubleshooting Virtual Office (Part 3 of 3)
Displayed
message
Server
Unreachable (1)
Server
Unreachable (2)
VOUD
configured on TN

Using Media Gateway 1000B

The Media Gateway 1000B (MG 1000B) provides a means of extending
CS1000 features to one or more remotely located branch offices using
the Branch Office feature. A branch office is a remote location in the
network where IP Deskphones, PSTN access, and TDM IP Deskphones
are located. Contact your system administrator to see if these functions
are available for your use.
The Media Gateway 1000B (MG 1000B) IP Deskphone can operate in
Normal or Local Mode.
Normal Mode
The IP Deskphone registers with the Main Office and receives IP
Deskphone services from the Main Office. At any time while using Normal
Mode, you can check Local Mode functionality (make and receive calls)
by enabling Local Mode and returning to Normal Mode. After testing, you
can return to Normal Mode (see
page 201) or wait for 10 minutes.
Local Mode
If the WAN connection goes down, the IP Deskphone loses
communication with the Main Office TPS. It then registers with the
MG 1000B and receives IP Deskphone services from the MG 1000B.
200
Probable cause
Network problem.
Network problem.
Remote IP Deskphone
does not have VOUA
Class of Service.
"Using Resume Normal Mode" on
Actions
Notify system
administrator if the
problem persists.
Notify system
administrator if the
problem persists.
Notify the system
administrator.