Parking Calls - Avaya IP Office 4602 User Manual

3.5 Parking Calls

You can park one or up to ten calls; allowing you to make and receive other calls. You can also arrange for the parked
call to be retrieved by another extension.
Note
The system only allows calls to be parked for a short while before reconnecting them; the default setting is 5
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minutes. Once the set time is reached, the parked call will ring back, or if your extension is busy, will ring back when
your extension is free.
When you park a call, it is given a slot id number based on your extension number followed by 0. If you park another
call, it is given your extension number followed by 1 and so on up to 9.
Note
To park a call using the short codes, the call must first be put on HOLD.
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To park a call to be picked up by any extension:
Dial *37*N# - Where N is the slot id you have assigned.
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Inform your colleagues of the parked call and the slot id you have assigned.
To Un-park a call from another extension:
Dial *38*N# - Where N is the assigned slot id.
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To Park a call to your local extension:
Dial *37*#
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When you park a call to your local extension, it is automatically given a slot id number based on your extension
number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9.
For example: if your extension is 201, the first parked call will be given the slot id 2010.
To Un-park a call on your local extension:
Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be un-parked
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4602/5602 Phone
IP Office 15-601076 Issue 05a (16 July 2009)
Page 20