Avaya 4602 User Manual
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Avaya 4602 User Manual

Avaya 4602 User Manual

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See also: Administrator's Manual , User Manual
IP Office
4602 and 5602 User Guide
st
15-601079 Issue 04c (1
June 2008)

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Summary of Contents for Avaya 4602

  • Page 1 IP Office 4602 and 5602 User Guide 15-601079 Issue 04c (1 June 2008)
  • Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

  • Page 3: Table Of Contents

    Answering Calls............................13 Call Forwarding ............................14 Diverting Calls ............................14 Do Not Disturb ............................15 Voicemail ..............................15 Default Feature Codes ..........................16 Index............................17 4602 and 5602 User Guide Page iii IP Office 15-601079 Issue 04c (1st June 2008)

  • Page 4: The Telephone

    Overview This guide covers the use of the 4602 and 5602 phones on the IP Office phone system. Both phones are similar, however the 5602 is only supported on the IP Office whereas the 4602 is supported on a range of Avaya phone systems.
  • Page 5 This is a listen only mode. This button can be used to answer calls and to end calls being listened to on the speaker. 4602 and 5602 User Guide Page 5...

  • Page 6: Call Appearance Keys

    4602 and 5602 User Guide Call Appearance Keys Normally, the call handling screen contains two keys set as 'call appearance' keys. Having more than one call appearance key is useful. When holding a call you can answer another call and then use the call appearance keys to switch between calls.

  • Page 7: The Display

    You are on a call. CONF Conference Call: You are part of a conference call, displayed on the left hand side of the display. See Conference Calls. 4602 and 5602 User Guide Page 7 IP Office 15-601079 Issue 04c (1st June 2008)

  • Page 8: Basic Call Handling Features

    When the call is answered, you must pick up the handset to speak to the called party. To automatically make a call: • To have the phone dial the last number that you dialed, press Redial and 4602 and 5602 User Guide Page 8 IP Office 15-601079 Issue 04c (1st June 2008)

  • Page 9: Clearing A Call

    With a call in progress, you can stop the other party from hearing you. To switch off your handset microphone: • Press Mute. The lamp beside MUTE comes on. 4602 and 5602 User Guide Page 9 IP Office 15-601079 Issue 04c (1st June 2008)

  • Page 10: Hold

    4602 and 5602 User Guide Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: 1.

  • Page 11: Transfer

    The second call requires to be transferred to the first held call. 2. To transfer the new call to the held call, press Conference and then press Drop. The transfer is complete. 4602 and 5602 User Guide Page 11 IP Office 15-601079 Issue 04c (1st June 2008)

  • Page 12: Conference

    4602 and 5602 User Guide Conference The Conference feature allows you to conference other parties (including yourself) into a call. To add another party to a call: 1. Press Conference. 2. Dial the number of the person you want to add to the call.

  • Page 13: System Features

    If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect. 4602 and 5602 User Guide Page 13 IP Office...

  • Page 14: Call Forwarding

    4602 and 5602 User Guide Call Forwarding Your calls can be forwarded to another extension or an external number when: • You are away from your desk (on no answer). • Your extension is busy (on all Call Appearance keys).

  • Page 15: Do Not Disturb

    • The system administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated. 4602 and 5602 User Guide Page 15 IP Office...

  • Page 16: Default Feature Codes

    4602 and 5602 User Guide Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.

  • Page 17: Index

    ..............9 default feature codes ..........16 diverting ..............14 do not disturb .............15, 16 toggle ...............16 transfer..............11 follow me..............16 forwarding ............8, 16 voicemail ............15, 16 volume ...............4 4602 and 5602 User Guide Page 17 IP Office 15-601079 Issue 04c (1st June 2008)
  • Page 18 All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.

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