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4602/4602SW IP Telephone

User Guide

555-233-780
Issue 3
April 2006

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Table of Contents
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Summary of Contents for Avaya 4602

  • Page 1: User Guide

    4602/4602SW IP Telephone User Guide 555-233-780 Issue 3 April 2006...
  • Page 2: Table Of Contents

    Introduction ........The 4602/4602SW IP Telephone......
  • Page 3 ........4 4602/4602SW IP Telephone User Guide...
  • Page 4: About This Guide

    4602SW SIP Telephones are covered in the “4602 SIP Telephone User Guide” (Document Number 16-300035). Intended Audience This document is intended for IP telephone users who have a 4602/4602SW IP Telephone at their desks. It is not intended to be a technical reference guide for System Administrators or phone technicians.
  • Page 5: Issue Date

    This guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4602/4602SW IP Telephone, or review the Table of Contents or Index to locate information specific to a task or function you want to perform.
  • Page 6: Conventions Used

    For information related to installing an IP telephone, see the “4600 Series IP Telephone Installation Guide” (Document Number 555-233-128). For information on desk/wall mounting the 4602/4602SW, see the “4601/4602/4602SW IP Telephone Stand Instructions” (Document Number 555-233-147). For information related to maintaining an IP Telephone System on a Local Area Network, see the “4600 Series IP Telephone LAN Administrator Guide”...
  • Page 7: Chapter 1: Introducing Your 4602/4602Sw Ip Telephone

    Chapter 1: Introducing Your 4602/4602SW IP Telephone Introduction This chapter introduces you to the layout of the 4602/4602SW IP Telephone. It provides a description for each functional button and other phone characteristics. The 4602/4602SW IP Telephone The 4602/4602SW IP Telephone has two Line (Call Appearance) buttons, ten dedicated Feature buttons, a 2-line by 24 character display area, and a one-way, listen-only Speaker.
  • Page 8 Introducing Your 4602/4602SW IP Telephone Figure 1: 4602/4602SW IP Telephone 10 4602/4602SW IP Telephone User Guide...
  • Page 9 The 4602/4602SW IP Telephone Table 1: 4602/4602SW IP Telephone Button/Feature Descriptions Callout Button/ Button/ Number Feature Name Feature Description Message Waiting Lamp When lit, indicates you have a message waiting on your voice messaging system. Display The display screen has two lines of 24 characters each.
  • Page 10 Introducing Your 4602/4602SW IP Telephone Table 1: 4602/4602SW IP Telephone Button/Feature Descriptions (continued) Callout Button/ Button/ Number Feature Name Feature Description Speaker LED Indicator Lights steadily when the listen-only, one-way Speaker is active. Voice Message Button Accesses your Voice Messaging System.
  • Page 11: Chapter 2: Using Your 4602/4602Sw Ip Telephone

    Chapter 2: Using Your 4602/4602SW IP Telephone Introduction This chapter covers making calls, receiving calls, and using call handling features. You can use call handling features when making a call or while a call is in progress. These features have dedicated phone buttons, such as Conference, Drop, Hold, Mute, Redial, Transfer and Speaker.
  • Page 12: Receiving Calls

    ) button again. All parties are now connected. Dropping the Last Person Added to a Conference Call Press the Drop ( ) button. The last party connected to the conference call is dropped from the call. 14 4602/4602SW IP Telephone User Guide...
  • Page 13: Hold

    Speaker button, the indicator light illuminates to remind you that the listen-only Speaker is engaged. Note: The 4602/4602SW IP Telephone Speaker is a one-way, listen-only device. The Note: party at the other end of the call will not be able to hear your voice, even though you can hear theirs.
  • Page 14: Changing From The Speaker To The Handset

    2. Dial the number to which you want to transfer the call. The call is sent to the extension or number you dialed. 16 4602/4602SW IP Telephone User Guide...
  • Page 15: Retrieving A Voice Mail Message

    Logging Off the Phone Log off your 4602/4602SW IP Telephone to prevent unauthorized use during an absence or to protect your unique set of administered features when the phone is shared by multiple users.
  • Page 16: Chapter 3: Telephone Management And Troubleshooting

    Interpreting the different ringer tones you hear. ● Personalizing your phone’s ringing pattern. ● Interpreting the 4602/4602SW’s display symbols. ● Testing your telephone to be sure it is operating correctly. ● Basic Troubleshooting; this chart provides the most common problems an end user might ●...
  • Page 17 Reorder -- -- -- -- -- -- Fast busy tone repeated every half-second to indicate all phone trunk lines are busy. Ringback ---- ---- ---- ---- Low-pitched tone repeated 15 times a minute to indicate the number dialed is ringing. 20 4602/4602SW IP Telephone User Guide...
  • Page 18: Personalizing Your Telephone's Ringing Pattern

    Personalizing Your Telephone's Ringing Pattern Personalizing Your Telephone's Ringing Pattern The Select Ring feature lets you choose your own personalized ringing pattern from among eight different patterns. Selecting a personalized ringing pattern To select a personalized ringing pattern: 1. With the phone on-hook, press the Conference ( ) button.
  • Page 19: Interpreting Display Icons

    The display should indicate the self-test has started then report if the test was successful or failed. If nothing appears on the display and the phone is receiving power, your phone may need to be replaced. Contact your System Administrator for assistance or additional troubleshooting information. 22 4602/4602SW IP Telephone User Guide...

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