Avaya 4602 User Manual
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Avaya 4602 User Manual

Avaya 4602 User Manual

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4602/4602SW SIP IP Telephone
SIP Release 2.2
User Guide
16-300035
Issue 2.2
January 2006

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  • Page 1 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide 16-300035 Issue 2.2 January 2006...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...

  • Page 3: Table Of Contents

    Introduction ........The 4602 SIP IP Telephone ......
  • Page 4 ........4 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 5: About This Guide

    The only difference is that the 4602SW has a second Ethernet port and an internal switch for connecting a PC to the LAN. Any reference in this guide to the 4602 SIP IP Telephone applies equally to the 4602SW SIP IP Telephone.

  • Page 6: Issue Date

    This guide is organized to help you find topics in a logical manner. Read it from start to finish to get a complete understanding of how to use your 4602/4602SW SIP IP Telephone. You can also review the Table of Contents or Index to locate information specific to a task or function you want to perform.

  • Page 7: Conventions Used In This Document

    Conventions Used in This Document Conventions Used in This Document This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions Note: This symbol precedes additional information about a topic. Note: Typographic Conventions This guide uses the following typographic conventions: Words printed in this type are system messages.

  • Page 8: Related Documentation

    This guide and other related documentation is available online at the following URL: http://www.avaya.com/support. For a quick reference to telephone features and applications, see the 4602/4602SW SIP IP Telephone Quick Reference (Document Number 16-300471). For information related to installing an IP telephone, see the 4600 Series IP Telephone Installation Guide (Document Number 555-233-128).

  • Page 9: Chapter 1: Introducing Your 4602 Sip Ip Telephone

    Chapter 1: Introducing Your 4602 SIP IP Telephone Introduction This chapter introduces you to the layout of the 4602 SIP IP Telephone. It provides a description for each functional button and other telephone characteristics. The 4602 SIP IP Telephone The 4602 SIP IP Telephone has: two Call Appearance buttons, ●...
  • Page 10 Introducing Your 4602 SIP IP Telephone Figure 1: 4602/4602SW SIP IP Telephone 10 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...
  • Page 11 The 4602 SIP IP Telephone Table 1: 4602 SIP Telephone Button/Feature Descriptions Callout Button/ Button/Feature Number Feature Name Description Message When lit, indicates you have a message waiting on your Waiting Lamp voice messaging system. Display Area The display screen has two lines of 24 characters each.
  • Page 12 Red button used to place a call on hold. Transfer Transfers a call to another telephone. Conference Sets up conference calls with more than one other person. 2 of 3 12 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...
  • Page 13 The 4602 SIP IP Telephone Table 1: 4602 SIP Telephone Button/Feature Descriptions (continued) Callout Button/ Button/Feature Number Feature Name Description Drop Drops the last person added to a conference call. Redial Redials the last number dialed from the telephone. 3 of 3...
  • Page 14 Introducing Your 4602 SIP IP Telephone 14 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 15: Chapter 2: Using Your 4602 Sip Ip Telephone

    Chapter 2: Using Your 4602 SIP IP Telephone Introduction This chapter covers making calls, receiving calls, and using call handling features. You can use call handling features when making a call or while a call is in progress. Call handling features...

  • Page 16: Redialing The Last Number Called

    2. Dial the number of the next party and wait for an answer. 3. Press the Conference button again to add the new party to the call. All parties are now connected. 16 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 17: Hold

    Call Handling Features Adding a held call to the current call 1. With the current call active and the other party on hold, press the Conference button. The current call is placed on hold and the telephone displays the soft Hold icon.

  • Page 18: Speaker

    The Speaker and the corresponding indicator lights turn off. Voice communications revert to the handset. Ending a call while the Speaker is active Press the Speaker button. The Speaker and the corresponding indicator lights turn off and the call terminates. 18 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 19: Transfer

    Logging On and Off the Telephone You can log your telephone off as a security precaution to prevent unauthorized use. The two procedures in this section apply to logging the 4602 Telephone off and back on. Note: The password referred to in the procedures refers to your telephone extension Note: password.

  • Page 20: Logging The Telephone On

    2. Press the digits 5 6 4 6 3 3 # (L O G O F F #) on your dial pad. The prompt Ext= appears on the top display line, indicating the telephone is in a logged off state. 20 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 21: Chapter 3: Headsets And Handsets

    November, 2004. Telephones manufactured after November, 2004 use an HIC cord instead. Avaya also offers a cordless headset solution (LKA10) with up to a 150 ft. mobile range from the base. In combination, the LKA10 and the MIP-1 provide remote call answering and call...

  • Page 22: Handsets For 4600 Series Sip Ip Telephones

    The MIP-1 must be ordered separately. Without the MIP-1, the LKA10 operates with other Avaya IP Telephones, but cannot be used for remote call answering or call initialization. The following table summarizes the Avaya corded headset connectors and cordless headset options, and provides ordering codes.

  • Page 23: Chapter 4: Telephone Management And Troubleshooting

    Chapter 4: Telephone Management and Troubleshooting Introduction The 4600 Series SIP IP Telephones are relatively trouble-free. This chapter provides helpful information for: Interpreting the different ringer tones you hear. ● Personalizing the telephone ring pattern. ● Interpreting the telephone display symbols. ●...
  • Page 24 A dialing error or the type of telephone being called might cause a Reorder tone. Ringback ---- ---- ---- ---- Low-pitched tone repeated 15 times a minute indicates the number dialed is ringing. 24 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 25: Personalizing Your Telephone Ringing Pattern

    Personalizing Your Telephone Ringing Pattern Personalizing Your Telephone Ringing Pattern You can use the Select Ring feature to choose your own personalized ringing pattern from among eight different patterns. Selecting a personalized ringing pattern To select a personalized ringing pattern: 1.

  • Page 26: Interpreting Display Icons

    If nothing appears on the display area and the telephone is receiving power, your telephone might need to be replaced. Contact your System Administrator for assistance or additional troubleshooting information. 26 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 27: Basic Troubleshooting Chart

    Basic Troubleshooting Chart Basic Troubleshooting Chart Problem/Symptom Suggested Solution Telephone does not Unless your System Administrator has already initialized your activate after telephone, you might experience a delay of several minutes before connecting it the first the telephone becomes operational. On plug-in, your telephone time immediately starts downloading the following from the server to which the telephone is connected:...
  • Page 28 Your telephone system might be specially operate as described programmed for certain features applicable only to your installation. All other telephone Contact your System Administrator. problems 2 of 2 28 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 29: Resetting And Power Cycling The Sip Ip Telephone

    Resetting and Power Cycling the SIP IP Telephone Resetting and Power Cycling the SIP IP Telephone Reset your telephone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator. CAUTION: Use a Power Cycle only with the approval of your System Administrator and only CAUTION: when a reset does not resolve the problem.

  • Page 30: Power Cycling The Telephone

    Ethernet cables. WARNING: Because the type of power cycle mentioned in Step 2 involves reprogramming WARNING: certain values, only your System Administrator can perform that step. 30 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

  • Page 31: Index

    ......4602 SIP IP Telephone, Using the Hold feature ....
  • Page 32 ....Voice Message Button ....Volume Control button 32 4602/4602SW SIP IP Telephone SIP Release 2.2 User Guide...

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