Mute; Hold - Avaya IP Office 4602 User Manual

2.6 Mute

With a call in progress, you can stop the other party from hearing you.
To switch off your handset microphone:
Press MUTE. The lamp beside Mute comes on.
·
To re-instate the 2-way conversation, press
·

2.7 Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can hold the first call
and answer the second call.
To put an existing call on hold:
1. Press HOLD or
2. Answer the second call by pressing the Call Appearance button with
that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with
Notes
After a pre-set time (defined by your system administrator), you are reminded that you have a call on hold by
·
changing for a few moments to
If the system feature AutoHold is on (consult your system administrator) then you can hold an active call ( ) by
·
pressing the second call's ( ). If AutoHold is off, then pressing the second call's ( ) will drop the first call.
To transfer a held call, see
·
4602/5602 Phone
IP Office
MUTE again.
or with against it. The symbol changes to
and the phone ringing.
Transfer .
15
; showing that the line is on hold.
against it. The symbol changes to ; showing
against it.
15-601076 Issue 05a (16 July 2009)
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