Answering A Call - Avaya IP Office 4602 User Manual

2. Call Handling

2.1 Answering a Call

When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call
appearance display. The following describes how to use your handset to answer calls.
To answer an incoming call:
Do one of the following:
If you are not active on another call, answer the call by lifting your handset.
·
You can also press
caller.
or
If you are active on a call already, place the active call on
·
).
To answer a call at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
*30 to answer a call ringing anywhere.
·
*31 to answer a call within your group.
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*32*201# to answer the call for a particular extension, in this example 201.
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The default ringing cadences are:
Internal calls - single ring cadence.
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External calls - double ring cadence.
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These can be changed by your system administrator.
Note
If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you
·
have activated, such as voicemail or call forwarding, will come into effect.
4602/5602 Phone
IP Office
SPEAKER to listen to the incoming call, but you must use the handset to speak to the
HOLD and then answer the incoming call (see
15-601076 Issue 05a (16 July 2009)
Hold
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