Introduction; Call Forwarding - Avaya IP Office 4602 User Manual

3. System Features

3.1 Introduction

As well as your phones' specific features, you can access a number of system features by dialling short codes.
These instructions are for the system's default configuration. They assume that you are using the default feature codes.
It also assumes that you have full access to all features and the public phone network.

3.2 Call Forwarding

Your calls can be forwarded to another extension or an external number when:
You are away from your desk (on no answer).
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Your extension is busy (on all Call Appearance keys).
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You are away from the office (e.g. when you are on holiday).
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Note
You must set the to which your calls will be forwarded to before using the other features.
The following options are available for call forwarding:
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).
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To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it off, dial *02.
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To switch Forward On Busy On, dial *03. To switch it off, dial *04.
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To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
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To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional
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On only.
To Cancel All Forwarding, dial *00.
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Notes
Cancelling all forwarding will also cancel any Follow Me you have set.
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To change the number you wish to forward your calls to, simply set the number with the new extension.
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4602/5602 Phone
IP Office 15-601076 Issue 05a (16 July 2009)
Page 18