Xerox DOCUMATE 252 User Manual page 99
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Also See for DOCUMATE 252:
- User manual (133 pages) ,
- Service manual (59 pages) ,
- Function manual (12 pages)
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Maintenance
94
Error
Code
Problem Description
0
Scanner is not
connected to the
computer. (The LED
does not flash "E" and
the status light
remains green.)
1
The scanning
hardware in the body
of the scanner has
malfunctioned.
2
The scanning
hardware in the ADF
portion of the scanner
has malfunctioned.
3
The main board in the
scanner has
malfunctioned.
4
The CCD in the body
of the scanner has
malfunctioned.
5
The CCD in the ADF
portion of the scanner
has malfunctioned.
6
The scanner's cover
is open.
7
The lamp in the
scanner body has
malfunctioned.
8
The lamp in the ADF
portion of the scanner
has malfunctioned.
9
Paper jam
Solution
A cable may be loose. Check
that the scanner's cables are
correctly attached to the
computer. If the scanner still
does not connect, re-boot the
computer.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
Close the scanner cover and
make sure it attaches
completely.
Make sure that the lamp has
not been turned off manually.
See the steps on page 60 to
turn the lamp on and off. Re-
boot your computer. If the
problem persists, contact Xerox
Technical Support.
Make sure that the lamp has
not been turned off manually.
See the steps on page 60 to
turn the lamp on and off. Re-
boot your computer. If the
problem persists, contact Xerox
Technical Support.
See "Clearing Paper Jams" on
page 90.
DocuMate 252 Scanner User's Guide
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Table of Contents
Troubleshooting
