Xerox DocuMate 3125 User Manual

Xerox DocuMate 3125 User Manual

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September 2015
05-0836-300
®
®
Xerox
DocuMate
3125 Scanner
User Guide

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Summary of Contents for Xerox DocuMate 3125

  • Page 1 September 2015 05-0836-300 ® ® Xerox DocuMate 3125 Scanner User Guide...
  • Page 2 © 2015 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR16523 Content ©...
  • Page 3 Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws.
  • Page 4: Table Of Contents

    Environmental Health and Safety Contacts................ix Welcome ......................... 1 What’s in the Box............................1 System Requirements...........................1 Documentation ............................2 Xerox® DocuMate® 3125 Scanner....................3 Scanner Setup....................... 5 Connect the Power Cord........................6 Installation........................7 Install the Software and Connect the Scanner .................8 Installing the Scanner Driver....................10 Connect the USB Cable and Turn on the Power............
  • Page 5 Replacing the Feed Roller......................... 29 Troubleshooting........................... 32 Error Light Troubleshooting Codes.................. 34 Uninstalling Your Scanner ....................... 35 Xerox® DocuMate® 3125 Specifications ................36 Xerox® DocuMate® 3125 Parts List..................38 Appendix A: Regulatory Information ...............39 Basic Regulations..........................39 United States (FCC Regulations)..................39 European Union........................
  • Page 6: Safety

    These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...
  • Page 7: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.
  • Page 8: Electrical Supply

    ® ® Safety Xerox DocuMate 3125 Scanner Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.
  • Page 9: Product Safety Certification

    Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434...
  • Page 10: Welcome

    Welcome ® Your new Xerox scanner can quickly scan stacks of single-sided or double-sided pages and place their electronic images on your computer. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
  • Page 11: Documentation

    ® ® Xerox DocuMate 3125 Scanner Welcome • Universal Serial Bus (USB) port ® ® • Microsoft Windows operating system: – 32-bit Windows XP (Service Pack 3) – 32-bit or 64-bit Windows Vista (Service Pack 2) – 32-bit or 64-bit Windows 7 (Service Pack 1) –...
  • Page 12: Xerox® Documate® 3125 Scanner

    ® ® Welcome Xerox DocuMate 3125 Scanner ® ® Xerox DocuMate 3125 Scanner Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Paper Guides—Guides adjust to support various document widths. ADF Cover Release—Pull to open the Automatic Document Feeder.
  • Page 13 ® ® Xerox DocuMate 3125 Scanner Welcome User Guide...
  • Page 14: Scanner Setup

    Scanner Setup Remove the scanner from its protective foam and plastic bag. Remove any shipping tape from the scanner, input tray and output tray. Lift the input tray up from the scanner. Pull the output tray down from the scanner body. It will snap in place when it is down all the way.
  • Page 15: Connect The Power Cord

    ® ® Xerox DocuMate 3125 Scanner Scanner Setup Open the automatic document feeder cover and remove any tape or protective foam from inside the feeder. Close the feeder cover when you are finished. Connect the Power Cord Note: Only use the power supply (DA-24C24 made by APD) included with your scanner.
  • Page 16: Installation

    If you already have a scanner connected to your computer, it is recommended that you ® remove that scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.
  • Page 17: Install The Software And Connect The Scanner

    ® ® Xerox DocuMate 3125 Scanner Installation Install the Software and Connect the Scanner Start Microsoft Windows and make sure that no other applications are running. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts. The Select Language window opens. Click the drop-down menu arrow and select the language to use.
  • Page 18 ® ® Installation Xerox DocuMate 3125 Scanner On the Main menu, select Install software. Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.
  • Page 19: Installing The Scanner Driver

    The scanner driver installation will start first. The Welcome screen for the scanner driver Setup Wizard opens. Click Next. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
  • Page 20: Connect The Usb Cable And Turn On The Power

    ® ® Installation Xerox DocuMate 3125 Scanner Connect the USB Cable and Turn on the Power Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
  • Page 21 ® ® Xerox DocuMate 3125 Scanner Installation When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. Click OK to complete the installation process. Click Close on the Installation Complete window to close and exit the driver installer.
  • Page 22: Installing Visioneer Onetouch

    ® ® Installation Xerox DocuMate 3125 Scanner Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click Close on the driver Installation Complete window. Click Next on the Welcome to the OneTouch Setup Wizard. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
  • Page 23: Installing Additional Applications

    ® ® Xerox DocuMate 3125 Scanner Installation Installing Additional Applications Your scanner includes free, additional applications as described in the table below. Return to the disc’s Main menu and click Install software. Select the additional applications you want to install, then click Install now.
  • Page 24: View The User Guides

    ® ® Installation Xerox DocuMate 3125 Scanner View the User Guides Return to the disc’s Main menu and click on View user guides. Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN.
  • Page 25: Register Your Scanner

    Press Enter on your computer’s keyboard or click the option on screen to go to the web address. ® When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*).
  • Page 26: Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.
  • Page 27: Documents To Avoid Scanning

    ® ® Xerox DocuMate 3125 Scanner Loading Documents to Scan Documents to Avoid Scanning The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner. Maintenance will be required more often and replaceable parts will wear faster.
  • Page 28: Scanning From The Automatic Document Feeder (Adf)

    ® ® Loading Documents to Scan Xerox DocuMate 3125 Scanner Scanning from the Automatic Document Feeder (ADF) Preparing Documents for Scanning • Fan the documents to make sure all pages in the stack are separated. • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner.
  • Page 29: Loading Documents

    ® ® Xerox DocuMate 3125 Scanner Loading Documents to Scan Loading Documents Adjust the paper guide for the width of paper, and make sure the input and output trays are fully extended. Make sure the bottom of the tray is down all the way before scanning. If the tray isn’t fully seated in position, paper feeding from the input tray may jam in the scanner.
  • Page 30: Scanning Interfaces

    ® ® Loading Documents to Scan Xerox DocuMate 3125 Scanner Scanning Interfaces • OneTouch Control Panel—When you press the Simplex or Duplex button on the scanner, the scanner starts scanning using the settings for the current LED number. The scanned image is then sent to a destination on your computer or network drive.
  • Page 31 ® ® Xerox DocuMate 3125 Scanner Loading Documents to Scan • TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window.
  • Page 32: Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.
  • Page 33: Hardware Properties

    ® ® Xerox DocuMate 3125 Scanner Maintenance Hardware Properties You can use the scanner’s properties page to keep track of scanner maintenance, change some of the hardware options, configure the scanner interface behavior, and adjust application options that may be available for your scanner.
  • Page 34: Driver Settings

    ® ® Maintenance Xerox DocuMate 3125 Scanner • LLD version—the scanner’s base driver version. This is not the OneTouch software revision, TWAIN or WIA driver versions. • Driver version—this is the version of the scanner’s TWAIN driver. Power Settings—some features described herein may not be available for the current scanner.
  • Page 35: Clearing Paper Jams

    ® ® Xerox DocuMate 3125 Scanner Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Do not attempt to remove a jammed page with the scanner closed.
  • Page 36 ® ® Maintenance Xerox DocuMate 3125 Scanner Note: Be careful when cleaning the rollers. All of the rollers, except the free rollers, are designed to rotate in one direction only. Do not force the roller to rotate in the opposite direction. Forcing the roller to rotate will damage it, and cause the scanner to feed pages incorrectly.
  • Page 37: Replacing The Adf Pad Assembly

    ® ® Xerox DocuMate 3125 Scanner Maintenance Close the scanner when you’re finished. Replacing the ADF Pad Assembly Problems with documents feeding into the ADF is an indication that the pad is wearing thin. The usage life of the ADF pad varies by what type of documents are generally scanned. Scanning large batches of heavily textured paper and embossed plastic cards will cause the ADF pad to wear faster.
  • Page 38: Replacing The Feed Roller

    ® ® Maintenance Xerox DocuMate 3125 Scanner Squeeze the plastic clamps that hold the pad assembly in place and lift the pad up and out. Reverse the procedure to replace the new pad into its slots. Close the scanner when you’re finished.
  • Page 39 ® ® Xerox DocuMate 3125 Scanner Maintenance Open the Automatic Document Feeder cover. Pull the paper guide away from the scanner. The replaceable roller is located behind the paper guides. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free.
  • Page 40 ® ® Maintenance Xerox DocuMate 3125 Scanner Remove the roller from the scanner and discard it, it cannot be repaired. Before installing the new roller, clean any dust that may have gotten on it during shipping. Insert the left end of the new roller assembly into the hole in the roller channel. Angle the roller module up and into the roller channel.
  • Page 41: Troubleshooting

    ® ® Xerox DocuMate 3125 Scanner Maintenance Lift the paper guide up to the back of the scanner and press gently on the paper guide until it snaps into place. 10. Close the scanner when you’re finished. Troubleshooting Problem: The scanner won’t scan. What’s wrong? Check for one of these possible causes: •...
  • Page 42 Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® ® you may have selected another source for images. Make sure Xerox DocuMate 3125 Scanner is selected as the scanner.
  • Page 43: Error Light Troubleshooting Codes

    ® ® Xerox DocuMate 3125 Scanner Maintenance Problem: The ADF won’t feed pages properly. A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See “Cleaning Inside the Automatic Document Feeder”...
  • Page 44: Uninstalling Your Scanner

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error...
  • Page 45: Xerox® Documate® 3125 Specifications

    ® ® Xerox DocuMate 3125 Scanner Maintenance Click the Change/Remove or Uninstall button. Click Yes when asked to confirm that you want to remove the driver. When the driver uninstallation is complete the progress window will automatically close. Turn off the scanner and unplug the USB cable.
  • Page 46 ® ® Maintenance Xerox DocuMate 3125 Scanner Scanner Specifications General Specifications Scanning Speeds 25 pages per minute / 44 images per minute @ 200 dpi Optical Resolution 600 dpi Output Bit Depth 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white)
  • Page 47: Xerox® Documate® 3125 Parts List

    ® ® Xerox DocuMate 3125 Scanner Maintenance Scanner Specifications Bundled Software Visioneer OneTouch® Visioneer Acuity Module Nuance PaperPort® Nuance OmniPage® Nuance Power PDF ® ® Xerox DocuMate 3125 Parts List Part Name Part Number Feed Roller 57-0145-000 ADF Pad 57-0144-000...
  • Page 48: Appendix A: Regulatory Information

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.
  • Page 49: Turkey (Rohs Regulation)

    This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox...
  • Page 50: Canada

    ® ® Appendix A: Regulatory Information Xerox DocuMate 3125 Scanner Postage Stamps, canceled or uncanceled. (For philatelic purposes, Postage Stamps may be photographed, provided the reproduction is in black and white and is less than 75% or more than 150% of the linear dimensions of the original.) Postal Money Orders.
  • Page 51: Other Countries

    ® ® Xerox DocuMate 3125 Scanner Appendix A: Regulatory Information Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province).
  • Page 52: Appendix B: Compliance Information

    ® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 53: Energy Star For The Usa

    ENERGY STAR for the USA Energy Program Compliance ® ® The Xerox DocuMate 3125 Scanner is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and...

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