Xerox DocuMate 3125 User Manual
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Xerox DocuMate 3125 User Manual

For apple mac os x operating system
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05-0944-100
June 2018
Xerox
®
DocuMate
3125
®
Scanner
Scanner User Guide for Mac OS X
.
®

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Summary of Contents for Xerox DocuMate 3125

  • Page 1 05-0944-100 June 2018 Xerox ® DocuMate 3125 ® Scanner Scanner User Guide for Mac OS X ®...
  • Page 2 Design © 2018 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR19219 Content ©...

  • Page 3: Table Of Contents

    Product Safety Certification ......................1-3 Environmental Health and Safety Contacts................1-4 2-Welcome ......................... 2-1 What’s in the Box..........................2-1 System Requirements........................2-1 Documentation ...........................2-2 Xerox® DocuMate® 3125 Scanner...................2-2 3-Scanner Setup....................... 3-1 Unpack and Assemble the Scanner....................3-1 Connect the Power Cord........................3-2 4-Installation......................4-1 Installing the Scanner Driver ......................4-4 Connect the USB Cable and Turn on the Power..........4-6...
  • Page 4 Cleaning the Scanner........................6-2 Replacing the ADF Pad Assembly....................6-5 Replacing the Roller Assembly......................6-6 Troubleshooting..........................6-9 Error Light Troubleshooting Codes..............6-10 Xerox® DocuMate® 3125 Specifications ................6-11 Xerox® DocuMate® 3125 Parts List..................6-12 7-Appendix A: Regulatory Information............7-1 Basic Regulations..........................7-1 United States (FCC Regulations)................7-1 European Union ........................7-1...

  • Page 5: 1-Safety

    These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...

  • Page 6: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 7: Disconnect Device

    ® ® Safety Xerox DocuMate 3125 WARNING: This equipment must be connected to a protective earth circuit This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet.

  • Page 8: Environmental Health And Safety Contacts

    Safety Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: North America & Europe (Phone): 1-800-ASK-XEROX North America & Europe (Fax): 1-585-422-8217...

  • Page 9: 2-Welcome

    What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox® DocuMate 3125 Quick Install Guide Technical Support Card Warranty Card...

  • Page 10: Documentation

    Xerox® DocuMate® 3125 Scanner Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Paper Guides—Guides adjust to support various document widths.

  • Page 11: Unpack And Assemble The Scanner

    Scanner Setup Unpack and Assemble the Scanner Remove the scanner from its protective foam and plastic bag. Remove any shipping tape from the scanner, input tray and output tray. Lift the input tray up from the scanner. Pull the output tray down from the scanner body. It will snap in place when it is down all the way.

  • Page 12: Connect The Power Cord

    ® ® Xerox DocuMate 3125 Scanner Setup Open the automatic document feeder cover and remove any tape or protective foam from inside the feeder. Close the feeder cover when you are finished. Connect the Power Cord Note: Only use the power supply (DA-24C24 made by APD) included with your scanner.

  • Page 13: 4-Installation

    Installation Insert the installation disc into your computer’s DVD-ROM drive. Double-click the disc icon that appears on the desktop. Double-click the Setup file to start the driver installer. The Select Language window opens. Click the drop-down menu arrow and select the language to use.
  • Page 14 ® ® Xerox DocuMate 3125 Installation If online updates are approved, it will first check to see if there are newer versions of the installer. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
  • Page 15 ® ® Installation Xerox DocuMate 3125 10. Make sure the boxes for Scanner Driver and Visioneer Scan Utility are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.

  • Page 16: Installing The Scanner Driver

    The scanner driver installation will start first. Click Continue. On the Xerox License Agreement window, read the license agreement. Click Continue. If you accept the terms, select Agree and continue with the installation. If you choose not to accept the license agreement, close the installation window. The scanner driver will not be installed.
  • Page 17 ® ® Installation Xerox DocuMate 3125 Depending on your system configuration, you may be prompted to choose a location for the installation. We recommend that you select the main disc drive and click Install. If you are prompted for a password, input the name and password for a user that has permission to install software on your computer.

  • Page 18: Connect The Usb Cable And Turn On The Power

    ® ® Xerox DocuMate 3125 Installation Connect the USB Cable and Turn on the Power If you did not connect the scanner earlier, proceed with the instructions below. Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.

  • Page 19: Install The Visioneer Scan Utility

    ® ® Installation Xerox DocuMate 3125 Install the Visioneer Scan Utility The Visioneer Scan Utility software installation will start automatically after you click Close on the driver Installation Complete window. Follow the instructions on the screen to install the application.

  • Page 20: Register Your Scanner

    ® scanners web page loads click on Register Your Product. When the Xerox Fill in the registration form, all required fields have an asterisk (*). A valid email address is required for registration. You will be asked to enter the serial number for the scanner, it is located on the back or underside of the scanner.

  • Page 21: 5-Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.

  • Page 22: Unsupported Document Types

    ® ® Xerox DocuMate 3125 Loading Documents to Scan • Perforated or punched paper that could tear when the separation roller engages. • Coated paper or photographs where the coating can flake off during scanning and leave residue in the scanner.

  • Page 23: Loading Documents

    ® ® Loading Documents to Scan Xerox DocuMate 3125 • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner. • Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being fed through at a single time.

  • Page 24: Scanning Interfaces

    ® ® Xerox DocuMate 3125 Loading Documents to Scan Load the documents face down with their tops into the Automatic Document Feeder. Scanning Interfaces Every scanning application will access the scanner using a different method. Please refer to the application’s user guide for instructions on using the application and accessing the scanner.
  • Page 25 ® ® Loading Documents to Scan Xerox DocuMate 3125 • ICA Interface—the ICA driver has been developed to enable image transfer from devices using standard Mac applications, such as Image Capture, without the need to install additional scanning software. User Guide...
  • Page 26 ® ® Xerox DocuMate 3125 Loading Documents to Scan User Guide...

  • Page 27: 6-Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.

  • Page 28: Clearing Paper Jams

    ® ® Xerox DocuMate 3125 Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Remove the jammed paper and close the cover.
  • Page 29 ® ® Maintenance Xerox DocuMate 3125 Open the Automatic Document Feeder cover. Wipe clean the feed rollers and scanner glass in the scanner body. Wipe clean the free rollers, ADF pad, and scanner glass in the under side of the ADF door.
  • Page 30 ® ® Xerox DocuMate 3125 Maintenance Be careful not to snag the cloth on the spring arms of the ADF pad. Close the scanner when you’re finished. User Guide...

  • Page 31: Replacing The Adf Pad Assembly

    ® ® Maintenance Xerox DocuMate 3125 Replacing the ADF Pad Assembly Problems with documents feeding into the ADF is an indication that the pad is wearing thin. The ADF pad can be used to scan up to 30,000 pages. The usage life of the ADF pad varies by what type of documents are generally scanned.

  • Page 32: Replacing The Roller Assembly

    ® ® Xerox DocuMate 3125 Maintenance Close the scanner when you’re finished. Replacing the Roller Assembly The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth.
  • Page 33 ® ® Maintenance Xerox DocuMate 3125 Pull the paper guide away from the scanner. The replaceable roller is located behind the paper guides. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free.
  • Page 34 ® ® Xerox DocuMate 3125 Maintenance Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller into the scanner and align the lock tab with the slot in the scanner. Rotate the lock tab into the scanner. Press down on the lock flange to lock the roller into the scanner.

  • Page 35: Troubleshooting

    Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® you may have selected another source for images. Make sure Xerox DocuMate 3125 is selected as the scanner.

  • Page 36: Error Light Troubleshooting Codes

    ® ® Xerox DocuMate 3125 Maintenance Problem: My computer keeps giving me out of memory error messages. An “Out of memory” message may appear when scanning long pages at higher resolutions. This error is most often seen on older versions of Mac OS X, due to the large file size created when scanning long pages in color or grayscale at 300 dpi or higher.

  • Page 37: Xerox® Documate® 3125 Specifications

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error...

  • Page 38: Xerox® Documate® 3125 Parts List

    Scanner Drivers TWAIN, ICA Bundled Software Visioneer® Scan Utility Xerox® DocuMate® 3125 Parts List ® Please use the following part names and numbers when ordering replacements for your Xerox DocuMate 3125 scanner. Part Name Part Number Roller 57-0145-000 ADF Pad...
  • Page 39 ® ® Maintenance Xerox DocuMate 3125 Part Name Part Number USB Cable 35-0118-000 AC Power Cord 35-0226-000 (US) 35-0228-000 (UK) 35-0104-000 (EUR) Power Supply 37-0093-000 User Guide 6-13...
  • Page 40 ® ® Xerox DocuMate 3125 Maintenance 6-14 User Guide...

  • Page 41: 7-Appendix A: Regulatory Information

    Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken. ® Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.

  • Page 42: Turkey (Rohs Regulation)

    Xerox DocuMate 3125 Appendix A: Regulatory Information A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety Xerox Corporation Oxford Road Uxbridge UBS 1HE...

  • Page 43: Canada

    ® ® Appendix A: Regulatory Information Xerox DocuMate 3125 Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C.

  • Page 44: Other Countries

    ® ® Xerox DocuMate 3125 Appendix A: Regulatory Information Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the reproduction falsely purports to be a certified copy thereof. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner.

  • Page 45: 8-Appendix B: Compliance Information

    Product Recycling & Disposal USA & Canada ® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 46 ® ® Xerox DocuMate 3125 Appendix B: Compliance Information The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors.

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