Electrical Information on page 10 • Emergency Power Off on page 12 • Maintenance Information on page 13 • Product Safety Certification on page 14 • Environmental Health and Safety Contacts on page 15 ® ® Xerox DocuMate 3220 User’s Guide...
WARNING: The safety and environment testing and performance of this product have been verified using Xerox materials only. Unauthorized alterations, which may include the addition of new functions or connection of external devices, may impact the product certification. Please contact your Xerox representative for more information.
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These •...
Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.
The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. ® ® Xerox DocuMate 3220 User’s Guide...
A wall panel circuit breaker, fuse, or other safety device has been tripped. • Liquid is spilled into the machine. • The machine is exposed to water. • Any part of the machine is damaged. ® ® Xerox DocuMate 3220 User’s Guide...
Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals. ® ® Xerox DocuMate 3220 User’s Guide...
Product Safety Certification This product is certified by the following Agency using the Safety standards listed: Standard UL60950-1 (USA) CSA 22.2 No. 60950-1 (Canada) IEC 60950-1 ® ® Xerox DocuMate 3220 User’s Guide...
Environmental Health and Safety Contacts Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434 ®...
Documentation on page 20 • The Xerox DocuMate 3220 Scanner on page 21 Your new Xerox scanner can quickly scan stacks of documents with the Automatic Document Feeder (ADF), or single items on the Flatbed glass. ® ® Xerox DocuMate 3220 User’s Guide...
What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox DocuMate 3220 Scanner USB Cable Power Supply Power Cord Replacement ADF Pad Quick Install Guide Technical Windows®...
Color quality of 16-bit or 32-bit • Resolution set to at least 800 x 600 pixels Refer to your Windows documentation for instructions on setting the color quality and resolution for the monitor. ® ® Xerox DocuMate 3220 User’s Guide...
Optical Character Recognition to create editable text files from the scanned documents. • —contains detailed information on using the application to Nuance PDF Converter user’s guide create and modify PDF files. ® ® Xerox DocuMate 3220 User’s Guide...
The Xerox DocuMate 3220 Scanner Input Tray Paper Guides ADF Cover Scanner Lid Control Panel Output Tray Paper Stop Power Jack USB Port —Holds documents in the Automatic Document Feeder (ADF) for scanning. Extends to Input Tray support various paper sizes.
Scanner Setup This chapter includes: • Unpack and Assemble the Scanner on page 24 • Connect the Scanner Power Cord on page 26 ® ® Xerox DocuMate 3220 User’s Guide...
Remove all shipping tape from the top and bottom of the scanner. Lift the input tray up from the scanner body. The support tabs, on the input tray platform, will click in place when the tray is in the correct position. ® ® Xerox DocuMate 3220 User’s Guide...
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To lower the input tray: Press in the support tabs, on each side of the input tray platform, to unlock the platform. Lower the tray to the scanner body. ® ® Xerox DocuMate 3220 User’s Guide...
Connecting any other type of power supply may damage your scanner, and will void its warranty. Plug the power cord into the power supply and into a wall outlet. ® ® Xerox DocuMate 3220 User’s Guide...
• Install the Software and Connect the Scanner on page 29 • Installing Additional Applications on page 35 • View the User Guides on page 37 • Register Your Scanner on page 38 ® ® Xerox DocuMate 3220 User’s Guide...
If you already have a scanner connected to your computer, it is recommended that you remove that scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.
Double-click the icon for your DVD-ROM drive. • The Installation menu for the disc should now open. If the menu does not open: • From the list of files on the disc, double-click the file named setup.exe. ® ® Xerox DocuMate 3220 User’s Guide...
The software provided with your scanner may differ slightly from the list shown in the Note: window. Click Install now Installing the Scanner Driver The scanner driver installation will start first. ® ® Xerox DocuMate 3220 User’s Guide...
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The Welcome screen for the scanner driver Setup Wizard opens. Click Next On the Xerox License Agreement window, read the license agreement. If you accept the terms, select then click I Agree Next If you choose not to accept the license agreement, click .
The status light comes on and flashes indicating that the scanner is receiving power. Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner. ® ® Xerox DocuMate 3220 User’s Guide...
Installation Complete window to close and exit the driver installer. Close Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click on the driver Close Installation Complete window. ® ® Xerox DocuMate 3220 User’s Guide...
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If you selected other software to install from the DVD the installation for that software will NOTE: automatically start after you click on the Installation Complete window. Follow the instructions Close on-screen to install each application you selected. ® ® Xerox DocuMate 3220 User’s Guide...
30 different PC applications for editing, searching and sharing. Custom workflows handle large volumes of documents, and you can use its tools to print to PDF. ® ® Xerox DocuMate 3220 User’s Guide...
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Combining unparalleled functionality, built-in intelligence and ease of use, PDF Converter Professional 7 enables users to create, convert, edit, assemble and securely share PDF files like never before for enhanced professionalism, productivity and collaboration. ® ® Xerox DocuMate 3220 User’s Guide...
Main menu window and click Main menu Exit Remove the installation disc and store it in a safe place. That’s it! Installation is finished and your Xerox scanner is ready to scan. ® ® Xerox DocuMate 3220 User’s Guide...
In the web address field type www.xeroxscanners.com. Press Enter on your computer’s keyboard or click the option on screen to go to the web address. When the Xerox scanners web page loads click on Register Your Product Fill in the registration form, all required fields have an asterisk (*).
Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner. Misuse as described here will void your scanner’s warranty. ® ® Xerox DocuMate 3220 User’s Guide...
Fan the edges of the paper to make sure none of the pages are stuck together. Pull out the input tray extension and adjust the Input Tray for the width of the paper being scanned. ® ® Xerox DocuMate 3220 User’s Guide...
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Load the stack of documents face up, with their tops into the Automatic Document Feeder. You can now scan the documents using the scanner buttons, OneTouch, or one of the other scanning interfaces. ® ® Xerox DocuMate 3220 User’s Guide...
Lift the scanner cover and place an item face down on the glass. Align the item with the arrow on the reference frame then close the cover. You can now scan the document using the scanner buttons, OneTouch, or one of the other scanning interfaces. ® ® Xerox DocuMate 3220 User’s Guide...
Scanning Interfaces If you selected the recommended installation options, then you have several different options to scan with your Xerox DocuMate 3220 scanner. • OneTouch—When you press one of the scanner buttons, documents are scanned using the scan settings assigned to the button you selected. The scanned images are then sent to a destination on your computer or network drive.
• Scanning with Job Separation on page 113 • Scanning with Optical Character Recognition (OCR) on page 116 • OneTouch with Visioneer Acuity Technology on page 129 • Hardware Properties on page 133 ® ® Xerox DocuMate 3220 User’s Guide...
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) and the icon of the destination (called the ) where the Email Destination Application images will be sent when scanning is finished. The OneTouch button panel shows which application the button is configured to send images to. ® ® Xerox DocuMate 3220 User’s Guide...
United States standard paper sizes such as 8.5 x 11 inches. • If Metric is the selected measurement, the default page size in each profile is based on the ISO 216 standard and the majority of the profiles will default to A4. ® ® Xerox DocuMate 3220 User’s Guide...
The OneTouch panel is your on-screen set of controls for the scanner. From the panel you can access the hardware settings for your scanner and configure the Scan button. Click on the OneTouch icon to open the panel. The Button View The Detail View The Hardware View ® ® Xerox DocuMate 3220 User’s Guide...
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Single-click on the detailed information to open the OneTouch Properties. The Hardware View • Left-click on the scanner icon to return to the Button view. • Right-click on the scanner icon to open the scanner’s hardware properties. ® ® Xerox DocuMate 3220 User’s Guide...
If you select a word processing program such as Microsoft WordPad or Microsoft Word that can be used for OCR (such as TXT or RTF), the text in scanned images is automatically converted to word processing text. ® ® Xerox DocuMate 3220 User’s Guide...
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OK/Cancel/Apply buttons Apply but leaves the window open so you can continue making additional changes. closes the window Cancel without accepting any changes. ® ® Xerox DocuMate 3220 User’s Guide...
• is for scanning directly to a folder on the computer, server, FTP server, Storage and CD-R/W SharePoint site, or to the Windows CD temp directory for burning the files to a CD. ® ® Xerox DocuMate 3220 User’s Guide...
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—inserts the image number without adding zero (1). {#b} • —inserts a 3-digit image number in the scan batch (001). {#03b} • —inserts the numeric day of the month without a zero added to single-digit days (4). ® ® Xerox DocuMate 3220 User’s Guide...
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As each destination application link is different, there is no standard filename type you can create to use for all destinations. If you scan and the images are not grouped in the file(s) as needed, try deselecting and then scan again. Use custom file naming ® ® Xerox DocuMate 3220 User’s Guide...
That way, you will always have the factory-settings available. If you do delete or edit them, and want to get the factory pre-sets back again, you will need to uninstall then re-install your scanner. ® ® Xerox DocuMate 3220 User’s Guide...
—drag the slider to the right or left to adjust the dots per inch (dpi) of the resolution. The Resolution higher the dpi setting, the sharper and clearer the scanned image. However, higher dpi settings take longer to scan and produce larger files for the scanned images. ® ® Xerox DocuMate 3220 User’s Guide...
The Simplex and Duplex buttons on the scanner take precedence over the OneTouch settings. In other words, if the LED number on the scanner is configured to scan as Duplex, but you press the Simplex button, the scanner scans in Simplex, and vice versa. ® ® Xerox DocuMate 3220 User’s Guide...
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When you are done scanning all pages in your document, you can click on to stop the Abort timer or simply let the timer run out. ® ® Xerox DocuMate 3220 User’s Guide...
This option is available for both Color and Grayscale scanning. Redaction Settings Tab Use the options on the Redaction Settings tab to remove a specified area in the scanned image. ® ® Xerox DocuMate 3220 User’s Guide...
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—select this option if you want to specify an area that appears in the same place on both Both sides of the page, such as a company logo, so you don’t have to specify the same area separately for both the front and back. ® ® Xerox DocuMate 3220 User’s Guide...
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Windows color palette. Select the color you want then click on . The color you selected will now display in the field on the Redaction Settings tab. Color ® ® Xerox DocuMate 3220 User’s Guide...
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For example, if you selected Red as the color dropout, but then specify red for the redaction region, the final image will have the redacted region filled with gray when scanning Grayscale, or black or white when scanning in Black&White. Click the name to toggle between inches and millimeters. ® ® Xerox DocuMate 3220 User’s Guide...
. Note that this option is automatically Create single image files selected and disabled if you have selected a format that only supports single pages, such as BMP, PNG, GIF, JPG, or JP2. ® ® Xerox DocuMate 3220 User’s Guide...
BMP file. However, when scanning in Black & White, the TIF compression produces the smallest file size of all the image types without losing image quality. TIFF also supports multi-page image files. ® ® Xerox DocuMate 3220 User’s Guide...
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Other buttons that have JPG selected as the file format are not affected, so you can set the JPG file size/image quality independently for each button. Click on the OneTouch Properties window. Apply ® ® Xerox DocuMate 3220 User’s Guide...
Selecting the text format option also selects OCR processing as an automatic step for scanning. Therefore, when you scan a document with the text format selected, the text portions of the document are automatically converted to editable text. ® ® Xerox DocuMate 3220 User’s Guide...
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Word and the OneTouch OmniPage Storage and the OneTouch OmniPage Module is installed. Module is installed. Choose the file type that you want for the text format. Click on the OneTouch Properties window. Apply ® ® Xerox DocuMate 3220 User’s Guide...
Click the button on the TWAIN Interface. Scan The item is scanned. When finished, click the button and the image will be sent to the Done Destination Application specified in the OneTouch Properties window. ® ® Xerox DocuMate 3220 User’s Guide...
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Instead of having to re-scan the entire batch, you can stop the current scan, change the picture type from Black & White to Color, then restart the scanning without losing the pages already scanned. ® ® Xerox DocuMate 3220 User’s Guide...
Windows documentation for instructions on associating file types. • When scanning to multiple destinations, the scanned file is still sent to the other selected destination application(s) in OneTouch. ® ® Xerox DocuMate 3220 User’s Guide...
If you modify the storage options in an individual configuration, changing the options in this Link Properties window will no longer update to the configurations you modified. ® ® Xerox DocuMate 3220 User’s Guide...
When OneTouch was installed, a storage option was added to the right-click menu of your Windows folders. This menu option allows you to set the Transfer to Storage folder location without opening OneTouch first. ® ® Xerox DocuMate 3220 User’s Guide...
Then switch to another scan configuration and scan the next set of documents to store them in their folder. Setting Up Multiple Folders for Transfer to Storage Using Microsoft Windows, create the folders that you want to use for storing scanned items. ® ® Xerox DocuMate 3220 User’s Guide...
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To help you remember which folder it is, give the new configuration a name that indicates the folder name, such as “Business Receipts.” Click the , and tabs, and select the settings you want. Scan Settings Page Settings Advanced Settings Click the tab. Storage Options Click the button. Browse ® ® Xerox DocuMate 3220 User’s Guide...
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. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Personal Receipts.” Note: Make sure to designate separate folders as the Storage Locations for each new configuration. ® ® Xerox DocuMate 3220 User’s Guide...
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When scanning is complete, insert the next set of documents in the scanner, then press the second button you set to scan documents and transfer them to storage. When scanning is finished, the documents are stored in the two separate folders. ® ® Xerox DocuMate 3220 User’s Guide...
The scanner will start scanning. When finished the file will be saved to the Windows temporary location for CD files. An information bubble will appear in the Windows notification area telling you that there are files waiting to be burned to CD. ® ® Xerox DocuMate 3220 User’s Guide...
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The CD burner begins and your scanned documents are written to the Burn to CD If other files are also waiting in this location, they will get written with the OneTouch files on the ® ® Xerox DocuMate 3220 User’s Guide...
The Properties button will be disabled in OneTouch as there are no global properties for this type of destination. Select a printer or fax device, in the Select destination list, then open a Scan Configuration to modify the settings for the device you selected. ® ® Xerox DocuMate 3220 User’s Guide...
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For example, if the device is your printer, the dialog box is your printer’s setup settings. When scanning to multiple printers and/or faxes, select the specific device, you want to NOTE: configure the Advanced features for, from the list before clicking on the button. Advanced... ® ® Xerox DocuMate 3220 User’s Guide...
When you create new configurations, the default settings will also match what you have selected here. If you modify the options in an individual configuration, changing the options in this Link Properties window will no longer update to the configurations you modified. ® ® Xerox DocuMate 3220 User’s Guide...
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The list of folders in this window are from the PaperPort Folder Manager. Use the PaperPort Folder Manager to add or delete folders, add other drives and network locations to this list. You cannot add new folders from the OneTouch PaperPort configuration windows. ® ® Xerox DocuMate 3220 User’s Guide...
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The selected folder in this list is where the scanned file will be saved when PaperPort is open and the OneTouch option Scan to the current PaperPort folder is selected. ® ® Xerox DocuMate 3220 User’s Guide...
Select an existing configuration in which you have already specified your SharePoint site information, and then click on the button to create a new configuration using the settings of Copy the current configuration. ® ® Xerox DocuMate 3220 User’s Guide...
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Transfer to Storage destination, as described in detail starting on page 73. Click on the button, in this configuration tab, to launch the SharePoint help file. The help file Help contains detailed information about the settings in this window and technical implementation notes. ® ® Xerox DocuMate 3220 User’s Guide...
Log Viewer from the SharePoint OneTouch Link Properties Properties window. There are no global configuration properties for the SharePoint destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3220 User’s Guide...
Select an existing configuration in which you have already specified your FTP server information, and then click on the button to create a new configuration using the settings of the current Copy configuration. ® ® Xerox DocuMate 3220 User’s Guide...
The OneTouch Link Log Viewer opens automatically when scanning is complete. Click on the menu arrow next to View logs for and select from the list to display the transfer history for the FTP Link Agent FTP link only. ® ® Xerox DocuMate 3220 User’s Guide...
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Log Viewer from the FTP OneTouch Link Properties window. Properties There are no global configuration properties for the FTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3220 User’s Guide...
Select an existing configuration in which you have already specified your SMTP server information, and then click on the button to create a new configuration using the settings of Copy the current configuration. ® ® Xerox DocuMate 3220 User’s Guide...
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Transfer to Storage destination, as described in detail starting on page 73. Click on the button, in this configuration tab, to launch the SMTP help file. The help file contains Help detailed information about the settings in this window and technical implementation notes. ® ® Xerox DocuMate 3220 User’s Guide...
Click on the Properties button to open the Log Viewer from the SMTP OneTouch Link Properties window. There are no global configuration properties for the SMTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3220 User’s Guide...
Internet Options of Internet Explorer. Click on the email application that is in the list, then click on the button to launch the Email OneTouch Link Properties window to change the email Properties application. ® ® Xerox DocuMate 3220 User’s Guide...
If you changed the email application Internet Explorer, and it does not immediately appear in the list, click the button to update the destination list in OneTouch. Select destination Refresh ® ® Xerox DocuMate 3220 User’s Guide...
OneTouch. Note that if you recently installed an application, click the button to see if OneTouch will Refresh automatically configure the link before you try adding it manually. ® ® Xerox DocuMate 3220 User’s Guide...
This could occur if you scanned a photograph with a scanner button set for text applications. • —a message will open on the screen if the OCR reader does Show message if text recognition failed not detect text in the image. ® ® Xerox DocuMate 3220 User’s Guide...
This PDF format is an image format only, it will not recognize the document using OCR, and you will not be able to search or edit the text in the final file. The application you are adding must be able to open *.pdf files. ® ® Xerox DocuMate 3220 User’s Guide...
Microsoft Internet Explorer, or other web browser you scanned to, then opens showing your converted page. The application’s URL field shows the location where OneTouch saved the HTML files for you to locate and post to your website. ® ® Xerox DocuMate 3220 User’s Guide...
Open the OneTouch Properties window, and select as the Destination Still Image Client Application. Choose a Scan Configuration and click Start scanning using the button you selected for event forwarding. ® ® Xerox DocuMate 3220 User’s Guide...
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Now when you scan with Event Forwarding you will either be prompted to choose an application, or the default application you selected will open. ® ® Xerox DocuMate 3220 User’s Guide...
From this window you can add an application and set additional document handling options. Note that if you recently installed an application, click the button to see if OneTouch will Refresh automatically configure the link before you try adding it manually. ® ® Xerox DocuMate 3220 User’s Guide...
• —JPEG files can be compressed to produce smaller file sizes and, Convert Bitmaps to JPEG therefore, shorter transmission times. Use this option to provide that compression capability to image files. ® ® Xerox DocuMate 3220 User’s Guide...
When you are done making changes in this window, click the button to accept the changes and close the window. Click on the Link Properties window. Click on the OneTouch Properties window and the new application should now be Refresh available. ® ® Xerox DocuMate 3220 User’s Guide...
Please note that any PDF application you add manually to OneTouch will be classified as a “Text Based Link.” These applications will only show in the destination list when Text editing applications are enabled. ® ® Xerox DocuMate 3220 User’s Guide...
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Step 3. Select the icon in Step 3 of the dialog box. That is the icon that will appear in the OneTouch Destination List. ® ® Xerox DocuMate 3220 User’s Guide...
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When you are done making changes in this window, click the button to accept the changes and close the window. 10. Click on the Link Properties window. 11. Click on the OneTouch Properties window and the new application should now be Refresh available. ® ® Xerox DocuMate 3220 User’s Guide...
Link Properties window. Changing the options in this window only affects the configuration you are creating or modifying. All other configurations will retain their settings for this destination. ® ® Xerox DocuMate 3220 User’s Guide...
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The scanner starts scanning and, when finished, sends the scanned file to the application you selected. Technical note • After configuring this link, you may need to click in the OneTouch Properties window to Refresh show the correct application icon in the list. Select destination ® ® Xerox DocuMate 3220 User’s Guide...
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This unique file is created at scan time and contains a list of every image in the scan job. Only select this option if you are sure that the application you are scanning to can use the job file to accept image transfer. ® ® Xerox DocuMate 3220 User’s Guide...
Selected destinations (#) list. Click again to deselect a destination. As you click on each destination, the Selected destinations number will count so you know how many applications are selected to receive the image. ® ® Xerox DocuMate 3220 User’s Guide...
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For example, if you scan to a printer and to email, only the BMP file format will be available as printers can only receive an uncompressed image format. All other image formats and all text formats will be disabled until you deselect the printer. ® ® Xerox DocuMate 3220 User’s Guide...
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The scanner starts scanning and when finished, the image is sent to each destination you selected in the OneTouch Properties window. Technical Note • destination cannot be used with multiple destination scanning. This Still Image Client destination will be disabled when the is selected. Enable scanning to multiple destinations ® ® Xerox DocuMate 3220 User’s Guide...
Options Click on the down arrow next to the list to select the button you want to modify. Select Button Note that the options in this window are specific to each OneTouch button. ® ® Xerox DocuMate 3220 User’s Guide...
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When scanning is finished, each file will be sent to the destination location or application you have selected on the button tab. Technical Note • When is also selected on the Options tab, each file will be sent as it is created. Instant delivery ® ® Xerox DocuMate 3220 User’s Guide...
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For example, if you scan 12 pages and 3 are blank, the total number of images counted for the job separation will be 9 not 12. ® ® Xerox DocuMate 3220 User’s Guide...
The OneTouch OmniPage Module must be installed on your computer in order to use the OCR options with the OneTouch software and your Xerox scanner. The OneTouch OmniPage Module was automatically installed when you installed your driver from the installation disc.
The specific file format is the file name extension on the text format icon. The specific text format; this example is for Rich Text Format (.rtf). To select a file type for the text format: Select the Destination Application. ® ® Xerox DocuMate 3220 User’s Guide...
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—the .htm file format used to create web pages. HTML Document —the .pdf file format used by Adobe Acrobat. This format Searchable PDF converts scanned text into PDF with an invisible text layer for searching. ® ® Xerox DocuMate 3220 User’s Guide...
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Scans with Use MRC selected may take slightly longer to complete the processing. Select for documents with harder-to-read text or lower-quality graphics to get Use MRC the best possible scan output image. The Use MRC option is available for sPDF and PDF. ® ® Xerox DocuMate 3220 User’s Guide...
Select a Destination Application that has one of the text format file types as the page format, such as Microsoft Word or WordPad. Right-click on the page format icon to see the menu. Choose from the menu. OCR Options The OCR Properties window opens with the tab selected. ® ® Xerox DocuMate 3220 User’s Guide...
The OCR engine does not automatically correct misspelled words that were present in the original document. When dictionaries are selected, the terms in those dictionaries are used to check the spelling. If this is option is not selected, User Dictionaries and Professional Dictionaries cannot be selected. ® ® Xerox DocuMate 3220 User’s Guide...
Creating Your Own Dictionaries You can create multiple dictionaries for your personal use. For example, you might have different dictionaries for separate work projects, especially if each project uses different acronyms and terminology. ® ® Xerox DocuMate 3220 User’s Guide...
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Type each word you want in your new dictionary, followed by a carriage return. Make sure to spell the words correctly as they will be used for spellchecking. Here is an example of what the text file might look like: • Xerox • OneTouch •...
It does not affect the original text file you created with the list of words. Editing User Dictionaries Once a dictionary has been added to the list of user dictionaries, its list of words can be edited. ® ® Xerox DocuMate 3220 User’s Guide...
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Select the file that has the words you want to add to your user dictionary. Importing will add the entire list of words in a file to the user dictionary. Click . The file’s words will be added to your user dictionary list. Import ® ® Xerox DocuMate 3220 User’s Guide...
The file is exported as a formatted dictionary with the .ud filename extension so it can be opened by other programs. The Format Tab The options on the tab window are for setting the input and output formats for the scanned Format documents. ® ® Xerox DocuMate 3220 User’s Guide...
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—the document will be plain text, one column, left-aligned in a single font and No formatting font size. You can then export the plain text to nearly all file types and target applications. ® ® Xerox DocuMate 3220 User’s Guide...
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Spreadsheet output option is only available for documents scanned with the XLS format. Click Apply These options will now apply to the OCR processing when you select any text format as the page format. ® ® Xerox DocuMate 3220 User’s Guide...
OneTouch with Visioneer Acuity Technology The OneTouch software you received with your Xerox scanner now includes the Visioneer Acuity technology. This application has a set of features for improving and enhancing the quality of scanned documents, especially documents that would usually produce poorer quality images. Scan configurations with Acuity options work with OneTouch scan settings to produce the best quality images.
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—Select this option to have the software automatically determine if a page Straighten image is skewed, then straighten its image. If the page is scanned at too great an angle, the image may not straighten correctly. In that case, re-scan the page. ® ® Xerox DocuMate 3220 User’s Guide...
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Dynamic threshold brightness and contrast levels to produce the best quality image when scanning in black and white. ® ® Xerox DocuMate 3220 User’s Guide...
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The Acuity icon on the top of the OneTouch Panel and on the scan configuration remind you that the scan will use the Acuity settings. The summary of the scan settings also indicates Acuity settings. ® ® Xerox DocuMate 3220 User’s Guide...
Hardware Properties Right-click on the OneTouch icon and choose from the pop-up menu. Show Hardware The Hardware Properties dialog box opens and shows information about your Xerox scanner. Click the button. Properties ® ® Xerox DocuMate 3220 User’s Guide...
181 for more information. Please refer to your Windows documentation for WIA scanning instructions if you do not see the interface described below, or if you have any questions regarding Windows scanning applications. ® ® Xerox DocuMate 3220 User’s Guide...
If you see this locked version of the scanner’s interface you will be able to select a predefined scanning profile from the list, and then click the button to start scanning. Presets Scan ® ® Xerox DocuMate 3220 User’s Guide...
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The instructions for changing this setting are in the Driver Settings section of this guide. If you are unable to change this setting the option may have been set by your system administrator. Please contact your system administrator for more information. ® ® Xerox DocuMate 3220 User’s Guide...
Zoom level box to zoom in or out on the preview image in 5% steps. Click the zoom to fit button to fit the entire preview area within the preview window. ® ® Xerox DocuMate 3220 User’s Guide...
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When you are happy with the sample image, you can click in the preview window or in the Scan main interface to scan and save the image with the current scan settings. ® ® Xerox DocuMate 3220 User’s Guide...
This region will be labeled number 1 and be displayed as an outline in the preview area. Place an item in the scanner and then click Get preview The scanner scans and displays a sample image. ® ® Xerox DocuMate 3220 User’s Guide...
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If you do not hold down the Ctrl key, when you click on the area that has already been set as a region you will move the existing region. Click when you are done creating scan regions. Close ® ® Xerox DocuMate 3220 User’s Guide...
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When creating scan regions and you reach the maximum number of allowable scan regions, you will not be able to continue creating scan regions until you remove a region you have already created. ® ® Xerox DocuMate 3220 User’s Guide...
Note that you can only resize the scan regions to be within the scanner’s minimum and maximum supported paper sizes. Please refer to the scanner specification table, in the maintenance section of the user guide, for the supported paper sizes for your scanner. ® ® Xerox DocuMate 3220 User’s Guide...
The priority determines which region gets processed first while scanning. For example, region 1 will be processed first and appear in the scanning application as the first image. Right-click on the region and select an option from the menu. ® ® Xerox DocuMate 3220 User’s Guide...
Right-click anywhere in the preview window where there are no regions, and then click on Clear all regions to remove all of the regions in the preview area. This will leave only the region labeled as number 1. There must always be at least one region for scanning. ® ® Xerox DocuMate 3220 User’s Guide...
ADF with a front feed tray scanner, or an ADF with a flatbed combination scanner. When this option is not selected, you can select which source you want to use in the scan mode list. ® ® Xerox DocuMate 3220 User’s Guide...
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For instance, if you select color scanning when scanning from the input tray, then the flatbed or front feed tray scans will also be in color. (Example: Sources are identical) (Example: Sources are different) ® ® Xerox DocuMate 3220 User’s Guide...
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(for example, “Input tray (Front side) Color”). To set the scanner options individually for each side: Click the drop down menu and deselect Sides identical Select the color mode you want for the first side. ® ® Xerox DocuMate 3220 User’s Guide...
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Click the top of the menu to collapse the list. Select the options in the scanner interface that you want to use for the second side. : Save the changes to a when you are done selecting options for each source. Please refer to Preset Presets for more information. ® ® Xerox DocuMate 3220 User’s Guide...
Summary area displays some of the basic scan options selected in the interface. Clicking on one of Summary the links will open the area of the interface where the setting is located. ® ® Xerox DocuMate 3220 User’s Guide...
Adjust the options in the scanner interface as needed. Click Save To rename a preset: Select the preset you want to rename in the preset list. Click the right pointing arrow button and select Rename... ® ® Xerox DocuMate 3220 User’s Guide...
Click the right pointing arrow button and select Delete Click when prompted to confirm that you want to delete the currently selected preset. Exporting Presets Click on the right pointing arrow and select from the list. Export... ® ® Xerox DocuMate 3220 User’s Guide...
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Click on Export If you selected multiple presets to be exported, a file will be created for each preset you selected. ® ® Xerox DocuMate 3220 User’s Guide...
ADF scanner, all settings that are specific to ADF scanning will be modified. Click on the right pointing arrow next to the presets list and select Import... ® ® Xerox DocuMate 3220 User’s Guide...
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—select this option to skip the preset with the duplicate name. Skip Select the option to have the action you select in this dialogue be used for all Do this for all conflicts conflicts found. ® ® Xerox DocuMate 3220 User’s Guide...
—this panel contains advanced document handling options. If you select an Advanced panel option in this panel that also appears on the Main panel, when you return to the Main panel that option will be selected. ® ® Xerox DocuMate 3220 User’s Guide...
Note that even when is selected, any options that are only available for a specific Sources identical source will be discarded if the scanner scans from the source that does not have those options. ® ® Xerox DocuMate 3220 User’s Guide...
Some resolution settings for typically scanned items are: • letters, forms, or other typed black and white documents – 100 dpi to 150 dpi Text document • letters or forms with hand printed text – 150 dpi Text document ® ® Xerox DocuMate 3220 User’s Guide...
14 or 17 inches and you want to scan long pages. You can only specify values within the scanner's minimum and maximum supported item size. Please refer to the maintenance section of the scanner user's guide for this information. ® ® Xerox DocuMate 3220 User’s Guide...
Rotate Image Select an option in this list to have the final image rotated when scanning is complete. ® ® Xerox DocuMate 3220 User’s Guide...
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Select one of the options in the Merge two sides list to enable this field. Note that you will also need to enable if you want to have the maximum height threshold be longer than 17 inches Long document (431 mm). ® ® Xerox DocuMate 3220 User’s Guide...
You can specify a fill size between approximately 0.04 to 0.39 inches (1 mm to 10 mm). Automatic Image Cropping Depending on the scanner model and installed software, there may be more than one auto cropping option in the interface. ® ® Xerox DocuMate 3220 User’s Guide...
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• —no subsampling and the ratio between color and luminosity remains unchanged. 4:4:4 • —mid-level ratio between color and luminosity. 4:2:2 ® ® Xerox DocuMate 3220 User’s Guide...
When scanning, always make sure the paper guides have been properly adjusted to the width of the documents in the input tray. This helps to prevent the pages from being pulled through at an angle. ® ® Xerox DocuMate 3220 User’s Guide...
—this panel contains advanced options for processing colors in the final Color processing panel scans. • —this panel contains advanced image enhancement options for improving the Advanced panel clarity of the scanned image. ® ® Xerox DocuMate 3220 User’s Guide...
Note that even when is selected, any options that are only available for a specific Sources identical source will be discarded if the scanner scans from the source that does not have those options. ® ® Xerox DocuMate 3220 User’s Guide...
Light colored carbon copy paper, such as yellow or pale pink or pale green, with light text - 45% to • Newspaper or magazine pages - 55% to 70% • Book pages - 55% to 80% • Pictures taken inside or in the shade - 60% to 85% ® ® Xerox DocuMate 3220 User’s Guide...
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Contrast refers to the differences between the light and dark portions in the image. Move the slider left or right to decrease or increase the contrast levels. Increasing the contrast level emphasizes the difference between the lighter and darker portions of the image, decreasing the contrast de- emphasizes that difference. ® ® Xerox DocuMate 3220 User’s Guide...
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Refer to the monitor's user guide for adjusting the contrast level and see if the manufacturer has any recommended settings. ® ® Xerox DocuMate 3220 User’s Guide...
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The examples below show the original image at the default setting of 1.8 gamma level, then 1.0 gamma and 2.6 gamma. Adjusting the gamma level does not make the image completely black nor completely white. Gamma: 1.0 Gamma: 1.8 Gamma: 2.6 ® ® Xerox DocuMate 3220 User’s Guide...
The following example shows the original grayscale image and the inverted image. The following example shows the original color image and the inverted image. ® ® Xerox DocuMate 3220 User’s Guide...
• —move the slider left or right to adjust the sensitivity level for dynamic thresholding. Sensitivity This slider is only enabled when is selected in the list. Dynamic threshold ® ® Xerox DocuMate 3220 User’s Guide...
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Black and White scan Bayer dither scan Color scan Bayer dither scan - Close up ® ® Xerox DocuMate 3220 User’s Guide...
This option is only available when scanning in grayscale or black and white. The example below shows the original text with a red watermark and the resulting image with the color removed. ® ® Xerox DocuMate 3220 User’s Guide...
For example, if the radius is 3 and the number is 5, then the document is evaluated in sections of 3x3 pixels and if there are more than 5 stray dots within a 3x3 area, they are not considered a speckle. ® ® Xerox DocuMate 3220 User’s Guide...
This option is only available when scanning in Color or Gray. ® ® Xerox DocuMate 3220 User’s Guide...
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127, you are telling the scanner that all pixels that are grey level 127 or lower (darker) should appear as black in the final image. This option is only available when scanning in Color or Gray. ® ® Xerox DocuMate 3220 User’s Guide...
For example, if there are two modules installed and both modules include an automatic image rotation option, the first module's rotate option is used and the rotate setting in the second module is ignored so that the image is not rotated twice. ® ® Xerox DocuMate 3220 User’s Guide...
—click the reset button next to the counter you want to set back to 0. Counters You can use this option to monitor the number of scans completed since the last time a part has been replaced. ® ® Xerox DocuMate 3220 User’s Guide...
Hardware Scanners and Cameras Right-click on the scanner and then select from the list. Properties Device Settings Scanner Details • —this is the current hardware processor chip version number. Firmware version ® ® Xerox DocuMate 3220 User’s Guide...
The options in this panel are for configuring how the scanner interface will behave in some scenarios. Only advanced users should modify any of the options in this section. Options that are not available for your scanner will be grayed out and disabled. ® ® Xerox DocuMate 3220 User’s Guide...
TWAIN interface in WIA 2.0 applications. • —select this option to display the TWAIN interface for WIA 1.0 compatible Emulate WIA 1.0 applications. When this option is selected, WIA 2.0 applications will use the Microsoft WIA interface. ® ® Xerox DocuMate 3220 User’s Guide...
Troubleshooting on page 196 • Uninstalling Your Scanner on page 201 • Xerox DocuMate 3220 Scanner Specifications on page 203 • Xerox DocuMate 3220 Parts List on page 205 This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts.
Never use aerosol sprays or compressed air, or attempt to lubricate parts with an oil or silicon spray. • Never service the scanner in an area where there are open liquid containers. • Never pour or spill liquid on the scanner or any of its components. ® ® Xerox DocuMate 3220 User’s Guide...
Pull on the ADF cover to open the scanner. Lift up the duplex lamp module to access the underside of the ADF. Pull up on this tab to lift the duplex lamp module ® ® Xerox DocuMate 3220 User’s Guide...
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Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”. To reduce the number of paper jams, smooth and straighten paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF. ® ® Xerox DocuMate 3220 User’s Guide...
Wipe the ADF pad from top to bottom. Be careful not to snag the cloth on the springs on either side of the pad. The ADF pad is located on the top of the duplex lamp module. ® ® Xerox DocuMate 3220 User’s Guide...
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Glass strips Duplex lamp module Gently lower the duplex lamp module back into the scanner. Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”. ® ® Xerox DocuMate 3220 User’s Guide...
If any residue remains after wiping the glass with a dry cloth, try adding a few drops of Isopropyl alcohol (rubbing alcohol) to the cloth and wipe off the residue. ® ® Xerox DocuMate 3220 User’s Guide...
You received a replacement pad in the original scanner box, and you can also order a new one. See the Xerox DocuMate 3220 Parts List on page 205 for ordering information. Open the ADF cover. The ADF pad is located on the top of the duplex lamp module.
You cannot properly diagnose a worn roller until you have cleaned it. Pull on the ADF cover to open the scanner. The roller assembly fits in a channel in the ADF cover. ® ® Xerox DocuMate 3220 User’s Guide...
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Remove the roller from the scanner and discard it, it cannot be repaired. Before installing the new roller, clean any dust that may have gotten on it during shipping. Insert the right end of the roller into its housing socket in the scanner. ® ® Xerox DocuMate 3220 User’s Guide...
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The lock will “click” into place when it is secure. However, if it does not rotate easily into the housing, make sure the flange is properly seated in its latch. 10. Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”. ® ® Xerox DocuMate 3220 User’s Guide...
Start the PaperPort software and make sure is selected as your scanner. TWAIN:Xerox DocuMate 3220 Problem: Why does my scanner not function after performing a system restore on Windows XP or Windows Vista? The system restore process may have corrupted some of the driver components.
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They are interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Xerox DocuMate 3220 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs. After uninstalling the other scanner’s driver programs, uninstall OneTouch using the steps on page 201 then install OneTouch...
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Flatbed glass will raise the lid slightly, thus preventing the pages feeding through the ADF from touching the glass. When that occurs, the pages are unable to feed back out of the ADF and the pages can jam. ® ® Xerox DocuMate 3220 User’s Guide...
After the restart is complete, plug the power cable back in. Error Light Troubleshooting Codes The status light indicates the current state of the scanner. Descriptions of the most common patterns are listed below. Contact Xerox Technical Support if you experience a different blinking pattern. Normal Operation •...
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An internal part in the scanner Turn off the power to your scanner, then turn it back on. If the Codes may have malfunctioned. problem persists, re-boot your computer. If the problem still per- sists, contact Xerox Technical Support. ® ® Xerox DocuMate 3220 User’s Guide...
Windows XP: Open Add/Remove Programs • Windows Vista and later: Open Programs and Features Uninstalling the scanner driver: In the list of installed programs click on driver. Xerox DocuMate 3220 Click the button. Change/Remove Uninstall Click when asked to confirm that you want to remove the driver.
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Visioneer Acuity make sure you select and uninstall Visioneer Acuity. If you uninstall one of the entries labeled as an “asset” you will still need to uninstall the main Visioneer Acuity utility. ® ® Xerox DocuMate 3220 User’s Guide...
Xerox DocuMate 3220 Parts List Please use the following part names and numbers when ordering replacements for your Xerox DocuMate 3220 scanner. Part Name Part Number Roller 57-0133-000 ADF Pad 57-0103-000 USB Cable 35-0229-000 AC Power Cord 35-0226-000 (US) 35-0227-000 (EUR)
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.
This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox...
Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificates of Citizenship or Naturalization. (Foreign Naturalization Certificates may be photographed.) Passports. (Foreign Passports may be photographed.) Immigration Papers. Draft Registration Cards. ® ® Xerox DocuMate 3220 User’s Guide...
The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. ® ® Xerox DocuMate 3220 User’s Guide...
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments this list is not inclusive and no liability is assumed for either its completeness or accuracy. In case NOTE: of doubt, contact your legal counsel. ® ® Xerox DocuMate 3220 User’s Guide...
Compliance Information This chapter includes: • Product Recycling & Disposal on page 214 • Energy Star for the USA on page 215 ® ® Xerox DocuMate 3220 User’s Guide...
Product Recycling & Disposal USA & Canada If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Energy Star for the USA Energy Program Compliance The Xerox DocuMate 3220 is E qualified under the E Program Requirements for ® ® NERGY NERGY Imaging Equipment. The E and E are registered United States trademarks. The E NERGY NERGY NERGY Imaging Equipment Program is a team effort between U.S., European Union and Japanese...
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Straighten image, 161 Resolution, 56, 68, 159 Subsampling, 164 Rich Text Format, 118 Summary, 151 roller replacement, 193 system requirements, 19 Rotate image, 161 RTF file format, 50, 116 rtf file format, 118 ® ® Xerox DocuMate 3220 User’s Guide...
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USB Port, 21 Use languages and dictionaries to improve accuracy, 121 Use MRC, 119 user dictionary edit, 124 new, 122 User Guides, 37 White Level, 177 Word Document, 118 xls file format, 118 ® ® Xerox DocuMate 3220 User’s Guide...