Troubleshooting - Strong SRT 8100 User Manual

Subtitle Specific:
Small: Displays the subtitle as small mode.
Normal: Displays the subtitle as normal mode.
Big: Displays the subtitle as big mode.
Subtitle BG:
White: Displays the subtitle in white background.
Transparent: Displays the subtitle in transparent background.
Grey: Displays the subtitle in grey background.
Yellow green: Displays the subtitle in yellow green background.
Subtitle Font Color:
Red: Displays subtitle in red font.
Blue: Displays subtitle in blue font.
Green: Displays subtitle in green font
Note STRONG cannot guarantee compatibility (operation and/or bus power) with all USB mass storage
devices and assumes no responsibility for any loss of data that may occur when connected to this unit.
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A.1 TROUBLESHOOTING
There may be various reasons for the abnormal operation of the receiver. Check the receiver according to the procedures
shown below. If the receiver does not work properly after checking it, please contact the dealer or the local Service
Hotline. Do NOT open the receiver cover. It may cause a dangerous situation and the warranty will get void.
Problem
Stand-by indicator
do not light up
No signal found
No picture or sound
on TV
Scrambled channel
message
No response to
remote control
Forgotten channel
lock code
Forgotten menu
lock code
After moving the
receiver to another
room you are
no longer able
to receive digital
reception
10
With large amounts of data, it may take longer for the system to read the contents of a USB device.
Some USB devices may not be properly recognized. Even when they are in a supported format,
some files may not play or display depending on the content.
Possible cause
Mains lead unplugged/multipoint connector
switched off
Front panel switch is in OFF position
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Active antenna requires to switch ON antenna
power/external feed
Input is not selected on your TV
TV or VCR are not connected to main
Bad cable connection
Channel is scrambled
Receiver off
Handset not aimed correctly
IR sensor obstructed
Hand set batteries exhausted
The aerial feed former new point may come
through a distribution system which may reduce
the digital signal now received by the box.
What to do
Check mains lead /switch multipoint
connector on
Set front panel switch to ON position
Check aerial lead
Check aerial
Check with dealer
Switch receiver's Antenna Power ON/
connect external feed
Switch to correct TV input
Check mains lead
Firmly plug in cables between receiver and TV
Select alternative channel
Plug in and turn on plug
Aim handset at IR sensor
Check for obstructions
Replace handset batteries
Contact local Service Hotline or send email to
our Support via www.strong.tv
Contact local Service Hotline or send email to
our Support via www.strong.tv
Try a direct feed from the antenna
PART 1 • English