Troubleshooting
20
Troubleshooting
20.1
If "Please Call Service" Message Is Displayed
A "Please Call Service" message indicates a machine condition that requires
the attention of your service representative.
The Call for Service Screen usually displays the telephone and facsimile
numbers of your service representative.
7 CAUTION
%
When the Call for Service Screen is displayed, be sure to contact your
service representative immediately by following the procedure below.
1
Make note of the report code number indicated in the second line of
the message area.
!
Details
The machine manager can call for service using the Utility setting. For de-
tails, "01 User Call" on page 17-124
In this case, you don't have to make a call for the report code, because
your machine has been monitored automatically by your service repre-
sentative.
After calling for service using the Utility setting, be sure to turn OFF the
power immediately, then unplug the machine as described here.
bizhub PRO 1050
20
20-3