Frequently Asked Questions (Faq) - Inter-Tel INT4000 User Manual

F
REQUENTLY
This section includes some of the most frequently asked questions. If you have prob-
lems with your endpoint or voice mailbox, refer to this section before you contact
your system administrator or Inter-Tel.
How do I program System Speed-Dial numbers?
Q1.
Only your System Administrator can program System Speed-Dial numbers. You can,
A1.
however, program up to ten Station Speed-Dial numbers (see
How do I change the time and date on my endpoint?
Q2.
Only your System Administrator can change the time and date. Contact your System
A2.
Administrator if you notice that the date and time are incorrect.
How can I retrieve messages if I don't know the password for my voice mail?
Q3.
Try using your extension number, which is your default password. Or, maybe you
A3.
don't have a password, in which case pressing
options don't work, contact your System Administrator, who can change or erase the
password for you. You can then retrieve your messages and reset the password, if
desired (see
Why can't I retrieve deleted messages?
Q4.
Voice mail may have erased your message. After a programmed amount of time has
A4.
lapsed, up to 24 hours, voice mail automatically erases all deleted messages (see
page 41). If you attempted to undelete a voice mail within this time frame but you
were still unsuccessful, your voice mail system may not have sufficient space pro-
grammed to store deleted messages. Or, your telephone system may not be using a
software version that supports this feature (the "undelete" feature is supported by soft-
ware versions 5.3 and later). Contact your System Administrator to determine if this
feature is available.
How can I set the number of rings that are allowed before the call is sent to voice
Q5.
mail?
Only your System Administrator can change the number of rings.
A5.
How can I change the name displayed on my endpoint?
Q6.
Only your System Administrator can change the usernames assigned to extensions.
A6.
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A Q
SKED UESTIONS
page 51).
(FAQ)
page 57).
is all you need to do. If these
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INT4000 User Guide