NEC N8800-096F User Manual page 356

NEC Express5800/ft series cannot be recognized from management PC:
Did you add the Remote Management Card (option)?
Start NEC EXPRESSBUILDER attached to the device, and select [Tools] –
[Initialize Remote Management Card] from the main menu, and write the
information specific to each server to the card.
Is Java2 Runtime Environment, Standard Edition 1.4.2_04 or later applied to
management PC?
Java2 Runtime Environment, Standard Edition 1.4.2_04 or later is necessary. It
can be installed from the following location.
Start Windows and set NEC EXPRESSBUILDER attached to the device to
CR-ROM on management PC where you want to install. Master control menu is
displayed by Autorun function. Execute JRE installer in NEC DianaScope install
menu from [Software Setup] – [NEC DianaScope].
*Download the latest Java Runtime from the location below:
Is the LAN cable properly connected?
Make sure that LAN cable is properly connected. The device sensor cannot be
referred unless the cable is properly connected. Check if the cable is connected to the
LAN connector or serial port connector by mistake.
Is the IP address shared?
IP address of the management LAN port is set to 192.168.1.1 at the time of shipping.
Change the IP address since it will not be recognized properly if there is same IP
address on the same network.
Is the connection restricted by firewall or gateway?
The connection may be restricted by the setting such as firewall. If directly
connecting the LAN to client PC with cross cable can solve the problem, see
"Network Settings" of "REMOTE MANAGEMENT FUNCTION" in Chapter 4
and check firewall or gateway again.
The device console screen does not appear in web remote KVM console screen:
Is the resolution setting of the device correct?
When the device screen is displayed in remote management function of remote
KVM, change the screen settings to fit within resolution 1024x768 and refresh
rate 75Hz.
http://java.sun.com/j2se/
Troubleshooting 7-29