Mitel 480, 480G - IP Phone Quick Reference Guide

Overview

Programmable Call Appearance Buttons
Eight custom buttons with tri-color LED indicators show active, incoming, and on-hold calls. They can also be configured as call keys, monitored extensions, or speed-dial keys.

Indicator LED
Flashing light alerts you to incoming calls and unheard voice messages.

Soft Keys
Context-sensitive, functions defined in display area.

Navigation Key Pad & Selector Button
Lets you select options in the interface.

Function Keys
Perform core telephony functions: Voicemail, Directory, History, Transfer, Conference, Hold

Audio Control Keys
Volume button controls handset, headset, speaker, and ring volume. Mute, Speaker, and Headset buttons illuminate when functions are active.

Note: You can connect supported headsets to the IP Phone 480/480g via the headset jack on the back of the phone.

GUIDE TO LEDS

Your 480/480g IP phone provides color cues to help you determine call appearance status:
Steady Green: Phone is in use (dialing or off hook)
Blinking Green: Incoming call
Blinking Orange: On hold or call parked
Steady Orange: Extension's availability state set to Do Not Disturb
Steady Red: Monitored extension is in use by other party (applies to BCA and Extension Monitor)

Presence Icons

In Directory and History (details view), the following icons indicate a person's current phone status:
Available
Custom availability state
On hold or has a call parked
Do not disturb
On a Call

GUIDE TO STATUS ICONS

Main Display

Unheard Voice Messages
Missed Call
Logged in to Workgroup
Logged in to Workgroup, in Wrap-Up
Logged out of Workgroup
Available
In a Meeting or Do not Disturb
Out of Office
Vacation
Custom

Call Appearance

Idle, On Hook
Off Hook, Dialing
Inactive / Do Not Disturb
Incoming Call
Connected Call
Connected Conference Call
On Hold Locally
On Hold Remotely
Speed Dial Extension
Speed Dial Extension with DND
Call is being recorded
Whisper mute is active

Monitored Extension

Monitored extension
Monitored extension, DND
Unheard Messages
Unheard Messages and DND
Connected call and incoming call
On a Call
On a Conference Call
Monitored extension in a connected call and call answered locally
Monitored extension on hold and call answered locally
Monitored extension in a connected call with a call on hold

Visual Voicemail

Urgent
Message
Message with return receipt
Private message
Broadcast message
Broadcast message with return receipt requested
Private broadcast message
Private broadcast message with return receipt requested
Private message with return receipt requested

PHONE OPERATION

Place Calls

Use the speakerphone or a headset

Use the Directory

Make a conference call

Make a call from History

Use the Intercom (through Directory)

Answer Calls

Answer a call
Lift handset or

Send a call to voicemail

Divert an incoming call

Adjust volume of handset, headset, or speakerphone when off hook; adjust ringer volume when on hook
to select

Answer call waiting (incoming call)
Press green blinking call appearance button or

Pick up a call for another extension
+Ext.

Interact with Calls

Mute a call

Place a call on hold
or press orange blinking call appearance button

Take a call off hold
or press orange blinking call appearance button

Transfer a call

Merge calls into a conference call

Park a call on another extension
+Ext.

Unpark a call
+Ext.

VOICEMAIL

Check visual voicemail

Log in to voicemail main menu

Log in from another extension

EXTENSION ASSIGNMENT

Using Phone Interface

Assign ext. to Available or Anonymous phone

Unassign extension

Assign your ext. to an assigned phone

Using Voicemail System

Change ext. assignment

Unassign extension

CUSTOMIZE YOUR PHONE

Select a ringtone

Change availability state

Change avail. state and call forwarding

Change automatic off-hook setting

Change time zone

Log in or out of workgroup

TROUBLESHOOTING

View phone information

(INFO#)

Reboot your phone

(RESET#)

Note: For details about using the phone, see the IP Phone 480/480g User Guide.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Mitel 480, 480G - IP Phone Quick Reference Guide