Avaya Menu (Button-Based Phones) - Avaya 9608 User Manual

About the Home Screen and Avaya Menu Options
Home screen depends on how your administrator has set up your system but it normally
includes the following standard Avaya features:
• Greetings lets you add up to six Agent Greetings, edit those greetings, ad remove
greetings you no longer need.
• Settings displays a menu that lets you change your call settings, the language in which
information displays on the screen, the way your screen looks and sounds, log into a
phone as a guest, clean your screen, log your phone out, and more.
• World Clock shows the time and weather in different parts of the world. This is an Avaya
application that may not be available on Call Center deskphones.
• Weather shows the current weather conditions in an area you choose and a short-term
weather forecast. This is an Avaya application that may not be available on Call Center
deskphones.
• Calculator provides a simple, four-function calculator. This is an Avaya application that
may not be available on Call Center deskphones. This is an Avaya application that may
not be available on Call Center deskphones.
• My Pictures lets you use pictures from a USB device as your telephone screensaver.
Your administrator may make other Web-based applications available to you, for example, a
corporate directory or support page. To invoke any application you see on the Home screen,
touch its icon. Depending on how many Avaya applications, contact favorites, and/or Web-
based applications are administered, you may have a second page for your Home screen.
Touch the scroll bar on the right side of the Home screen to view the next page.
Note:
The Settings options that appear depend on how your extension was administered. Some
options described in this guide may not be available to you. This guide describes the
Greetings option only; for other features and applications that may be on your touch-based
deskphone, see the Avaya one-X Deskphone H.323 9621G/9641G User Guide (Document
number 16–603594).

Avaya Menu (button-based phones)

You can use the Avaya Menu to adjust and customize options and settings for your telephone,
add or update Agent Greetings, access additional Web-based applications, get information
about your phone and network settings, and log out. Except for
which is described in this guide, the menu choices you see are explained in detail in the Avaya
™
one-X Deskphone H.323 9608/9611G User Guide (Document Number 16–603593). When
you press the Home button, you see the following menu, depending on how your administrator
has set up your system and on the applications available to you:
24 9608/9611G and 9621/9641G H.323 Deskphone Call Center User Guide
Comments? infodev@avaya.com
Agent Greetings on page 27
May 2011