Photocapture Center™ Difficulties; Network Difficulties - Brother MFC-490CW User Manual

PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
correctly.
Cannot access Removable Disk
from Desktop icon.
Part of my photo is missing when
printed.

Network Difficulties

Difficulty
Cannot print over the Network.
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
Your computer cannot find your
machine.
Suggestions
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card or USB Flash memory drive and put it back in again.
3 If you have tried 'Eject' from within Windows
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing on page 97, and Cropping on page 96.)
Suggestions
Make sure that your machine is powered on, is online and in Ready mode. Print a
Network Configuration list (see Reports on page 67) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User's Guide for more
information.)
®
(For Windows users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User's Guide for your
software or contact the software manufacturer.
®
For Windows XP SP2 and Windows Vista
Software User's Guide on the CD-ROM.
®
For Windows XP SP1 users, please visit the Brother Solutions Center
(http://solutions.brother.com).
®
<Windows users>
Firewall settings on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.
®
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
Troubleshooting and Routine Maintenance
®
2000 update? If not, do the following:
®
2000 update using one of the following methods.
®
, take out the memory card or
®
users, see Firewall settings in the
B
127