Polycom VVX 500 Owner's Manual page 23

You can cancel the transfer before the call connects by pressing the
Cancel soft key.
Performing a Blind Transfer
Blind transfer allows you to transfer a call to another number or extension
without talking to that person first
To perform a blind transfer:
1. During a call, tap
2. Tap .
3. Enter the number to which you want to transfer the call and press
.
At this point, the call is connected to the number to which you are
transferring them.
Call Transfer to Voicemail
You may transfer any caller to a specific voicemail box belonging to any
other user on the system.
1. Receive or place a call on your Desk Phone
2. Tap on the display
3. Tap
4. Dial *99 followed by the extension number of the desired person
and press
5. Once the call has transferred to the desired voicemail box, your line
will hang up. Do not hang up the phone until the line has
disconnected.
Using Network-based Call Transfer
This call transfer method is used when you want to transfer a call without
tying up two lines on your phone system. It uses the AccessLine
network to transfer the call instead of the phone system.
1. Receive a call on your Desk Phone
2. Touch #5 to start the transfer (this will place your caller on hold)
3. At the dial tone, enter the extension or phone number you want to
transfer the caller to and press
23
.
. DO NOT HANG UP
Owner's Manual