Polycom VVX500 User Manual
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Also See for VVX500:
- User manual (142 pages) ,
- Owner's manual (55 pages) ,
- Training (42 pages)
Related Manuals for Polycom VVX500
Summary of Contents for Polycom VVX500
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Page 1: User Guide
Flip Connect Polycom VVX500 User Guide Flip Solutions Ltd t/a Flip Connect Unit 5/6, 29 Mill Lane, Welwyn Hertfordshire, AL6 9EU 020 3056 5060 0870 421 5411 support@flipconnect.co.uk www.flipconnect.co.uk... -
Page 2: Table Of Contents
User Guide | Polycom VVX500 | 30/06/2014 Contents How to set up the Polycom VVX500 ..........................................2 Phone Keys and Hardware ............................................2 Using your phone ................................................3 Home View ....................................................3 Lines View ....................................................3 Calls View ....................................................4 Understanding Phone Icons and Status Indicators ....................................... -
Page 3: How To Set Up The Polycom Vvx500
User Guide | Polycom VVX500 | 30/06/2014 How to set up the Polycom VVX500 The phone will arrive pre-configured and simply needs to be connected to the internet and powered up. Your Administrator or installer should know how to do this for you. There are some network/router level settings that must be applied, or the service will not work - for further details on these please refer to the Flip Hosted Business Administrators Guide. -
Page 4: Using Your Phone
User Guide | Polycom VVX500 | 30/06/2014 Using your phone Home View Home view displays your phone line and messages settings, and information. At the bottom of Home view is a Page Indicator that shows how many pages of icons Home view displays: To change the displayed page, press the down or up arrow key. -
Page 5: Calls View
User Guide | Polycom VVX500 | 30/06/2014 Calls View You can access Calls view (shown next) if your phone has multiple calls in progress, or you have one held call. Use the up and down arrow keys to see all your calls. If your phone has multiple lines, calls display under the associated line. Call colour indicates status: Dark green —... -
Page 6: Answering Calls
User Guide | Polycom VVX500 | 30/06/2014 Answering Calls All incoming calls display in an Incoming Call window, as shown below. To answer calls, do one of the following: To use the handset, pick up the handset To use speakerphone press... -
Page 7: Managing Multiple Calls
User Guide | Polycom VVX500 | 30/06/2014 Managing Multiple Calls You can easily manage multiple calls from Lines and Calls view. Calls view displays all the calls for each phone line, as shown next. All the calls for a phone line display under the associated phone line. Scroll up or down to see all your lines and calls. -
Page 8: Placing Calls From Favourites, Recent Calls, And Directories
User Guide | Polycom VVX500 | 30/06/2014 Placing Calls from Favourites, Recent Calls, and Directories In addition to the Dialler, you can place calls from the Recent Calls list, Favourites list, or your Directory. Or, you can quickly call a favourite from Home or Lines view. -
Page 9: Setting Up And Handling Three Way Calls
User Guide | Polycom VVX500 | 30/06/2014 Setting up and handling three way calls You can set up a three way call with two other parties. Just as with other calls, you can hold and resume these calls. In addition, you’ll have the option to split a three way call, end the call and place the people you were talking with on hold. -
Page 10: Listening To Voicemail
User Guide | Polycom VVX500 | 30/06/2014 Listening to Voicemail Your phone may indicate new voicemail messages by the following: A message count on the Home screen, as show below. The counter indicates the number of new messages you have A Messages icon, , on the status bar. -
Page 11: Working With Your Contact Directory
User Guide | Polycom VVX500 | 30/06/2014 To view Recent calls: From Home view, tap New Call, and tap Recent. You may also be able to access Recent Calls by tapping Directories from Home view, and tapping Recent Calls. To customise the list:... -
Page 12: To View Contact Information
User Guide | Polycom VVX500 | 30/06/2014 To view contact information: From your Contact Directory, tap the contact. The contact’s information screen, including the contact’s name and phone number, displays (as shown next). Additional information—such as a job title, label, or email address—may also display. -
Page 13: To Update A Contact's Information
User Guide | Polycom VVX500 | 30/06/2014 To update a contact's information: From your Contact Directory, tap the contact you want to update. From the contact's information screen tap From the Edit Contact screen, update the contact's information Tap Save To delete a contact: From your Contact Directory, tap the contact you want to delete. -
Page 14: Controlling What Is Heard
User Guide | Polycom VVX500 | 30/06/2014 Controlling What is Heard You can change what you hear by doing the following: Updating the incoming call ringtone Updating a contact's ringtone Changing the speakers volume Changing the ringer volume Muting the microphone... -
Page 15: Who Do I Contact
User Guide | Polycom VVX500 | 30/06/2014 Who do I contact? If you have any questions about the service, or want to report a fault after performing one of the checks in the Troubleshooting Guide, please contact: Telephone support is offered on 020 3056 5060 - normal hours of operation are Monday to Friday, 9am to 5:30pm.